Ratings based on 153 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Four nights at hotel mansion iturbe

Posted Feb 16, 2018
Pros: Location, location, and location!
Cons: Bathrooms and squeaky floors.
Location: Right on the main Central Park where most activities take place.
Very well located and quiet. Bathroom had steps and no bathtub. They did offer us a room with a bathtub, but it was much smaller. Only one person on the staff could speak a little English.
Comment from Hotel Management
Feb 20, 2018 by Public Relations Team, Hotel Management
Thank you for taking your time to send your comemnts. All the rooms at the Hotel are different and not all of them have bathtub. As the Hotel is located in a historical building, we have restrictions to make changes. That's the reason why the bathrooms are also different. We have many people from small villages around the Lake working with us, so is difficult fort them to speak English, but they are friendly people. We have taken note of all your comments, they are very important for us. Thanks for sending them!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver B.C.

Old World Charm, New World Comfort

Posted Nov 13, 2017
Pros: The charm and comfort were excellent
It's a beautiful old hotel in the central square in Patzcuaro. It is within walking distance of everything and it was beautifully appointed with all the modern needs. The bed was extremely comfortable and the decor was so charming. Old carvings and furniture lined the hallways and the Day of the Dead flowers were still up even though we arrived on the 5th . The staff were very friendly and couldn't be more helpful. We had a wonderful time and will stay here again.
Comment from Hotel Management
Nov 14, 2017 by Public Relations Team, Hotel Management
We are very happy to know that you enjoyed your stay with us at Mansion Iturbe and we are glad to know that you liked our Day of the Dead decoration, we leave it some days so our guest can enjoyed as is an important season.
4 out of 5
Recommended
for Everyone
by A verified traveler from h

Nice hotel close to everything!

Posted May 11, 2017
Highly recommended for vacations and business . Love it !
Comment from Hotel Management
May 12, 2017 by Public Relations Team, Hotel Management
We are really glad you enjoyed your stay with us at Mansion Iturbe
5 out of 5
by Charley

Better than expected. We would stay there again.

Posted Apr 18, 2017 on Hotels
Very clean, helpful staff took our bags to the second floor. No elevator. Tastefully decorated rooms with updated showers and a good selection of toiletries.
Comment from Hotel Management
Apr 25, 2017 by The Manager, Hotel Management
We are very glad you enjoyed your stay with us, thanks for your nice comments about our staff, decoration of the rooms & staff, we are looking forward to have you with us again at Mansion Iturbe!
4 out of 5
by A verified traveler

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
May 8, 2017 by The Manager, Hotel Management
Gracias por calificar nuestro Hotel!
5 out of 5
by A verified traveler

Great hotel

Posted Feb 24, 2017 on Hotels
Great hotel on the square, quiet, clean, and uniquely decorated. The wifi was fast and reliable. The staff is friendly and accommodating!
Comment from Hotel Management
Mar 2, 2017 by The Manager, Hotel Management
We are really glad you enjoyed you stay with us, thank you for your feedback!
5 out of 5
Recommended
for Couples
by A verified traveler from Vancouver

Made us feel welcome

Posted Feb 4, 2017
Pros: The staff were all kind. Letty was especially helpful and wekcoming.
Cons: The door in our bathroom was too low, so made a squeaking noise when opened of closed.
Location: Prime location on the main plaza.
Lovely balance of old world character with modern convenience. Beautifully decorated room, with a view of the plaza. Nice details such as an outlet in the safe for charging devices. We were welcomed with sparkling wine to celebrate our anniversary.
Comment from Hotel Management
Feb 7, 2017 by Relaciones Publicas, Hotel Management
We are really glad you came to Mansion Iturbe to celebrate your anniversary. We are looking forward to have you with us again in our Hotel.
4 out of 5
by Mounir

Posted Feb 2, 2017 on Hotels
Fantastic stay. Super nice staff. Delicious Breakfast
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
We are very glad you enjoyed your stay and thanks for the compliments for our staff, we were really glad to have you with us at Mansion Iturbe in Patzcuaro!
5 out of 5
by John

Excellent Hotel

Posted Jan 30, 2017 on Hotels
Excellent location, historical hotel with a highly-recommended restaurant.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Than you for your comments. It is a pleasure for the hotel staff to serve you. We are waiting for you soon!!!
5 out of 5
by Maribel and Jose

Clean and confortable.

Posted Jan 13, 2017 on Hotels
Hotel mansion iturbe was great, the room was very clean, I loved the little basket with the bathroom goodies ( shampoo, lotion,etc) The only thing that we had trouble with was that the heating system did not work one night, the next morning the staff provided us with a portable heater, Overall this hotel was excellent, I will stay at this hotel next time I visit Pátzcuaro.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you for your comments. It is a pleasure for the Hotel Staff to serve you and we are working to improve our service. We wait for you soon!!