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Reviews of Hotel Excelsior

3 out of 5
Hotel Excelsior
Piazzale Stazione, 25, Pavia

Reviews

8.0

Very Good

Rating 10 - Excellent. 68 out of 213 reviews" "
Rating 8 - Good. 94 out of 213 reviews" "
Rating 6 - Okay. 33 out of 213 reviews" "
Rating 4 - Poor. 14 out of 213 reviews" "
Rating 2 - Terrible. 4 out of 213 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

patrick

Disliked: Room comfort
watch out for the cramped bathroom/shower!
hotel is okay and is probably standard for the town of Provia. it is centrally located, next to the train station and a laundry facility close by. the main street to the center is only a block away and the center is maybe 1/4 - 1/2 mile away. The main issue with the hotel is the shower/bathroom in rm 116. The shower is so small, you can barely close the door. in addition, there is absolutely no room in the shower for soap, shampoo, etc. Also, no place to hang them! So, you have to water down, stop, open the door, grab the soap/shampoo, soap up, close the door, then rinse off. Bad design. Having one or two hooks from which to hand your toiletries would have been a blessing. Other rooms may not have this issue so check to be sure.
Stayed 3 nights in Dec 2023

10/10 Excellent

Craig C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train station access makes it easy.
Location is a 10-15 min walk from most of the sights you’ll want to see. The staff was excellent The room was cozy and the bathroom was enough to do want you need. It’s across the street from the train station, so that makes it easy to arrive and to exit.
Stayed 3 nights in Nov 2023

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We pay for two rooms in one of them the AC unit never work and according to the only person was there at the front desk, there wasn't possible to turn the AC on because the te city regulations . We ended it opening the window, and because the weather we ended sick. Old building and pretbad maintenance. Never again.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Stayed 2 nights in Oct 2023

10/10 Excellent

Tien Hou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we were able to get a parking spot. But room was nice and clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2023

8/10 Good

Jorge, Phoenix

Traveled with family
Liked: Cleanliness, staff & service
The place is affordable and so close to the train station.
Stayed 3 nights in Jun 2023

8/10 Good

Barbara, North York

It is a 3* hotel (when I booked through expedia, it is supposed to be 4*). The room is very small and too hot even at night.
Stayed 1 night in May 2023

2/10 Terrible

Mohamad

Disliked: Cleanliness
Room not clean, not safe.
Stayed 2 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Situated centrally with helpful and professional staff. Comfortable room
Stayed 1 night in Mar 2023

8/10 Good

Alfred

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

4/10 Poor

Massimo

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
No frills hotel
Although convenient for the train station, it was farther from town than I realized. The beds were very uncomfortable, so I did not sleep well. Also, the shower had very little water pressure. The 5€ breakfast was what you’d expect for the price.
Stayed 2 nights in Oct 2022

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff. Clean quiet room. Hotel is two minutes walk from the train station. Also very close to Pavia, which is lovely.
Pavia
Stayed 1 night in Sep 2022

8/10 Good

joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had had a recent upgrade with quality materials, it seems, therefore everything looked clean and neat and there were notices everywhere telling us that it had been sanitized. Hopefully true!
Stayed 2 nights in Apr 2022

6/10 Okay

moshe

Stayed 3 nights in Apr 2022

8/10 Good

Vittorio

Stayed 1 night in Feb 2022

6/10 Okay

Pierluigi

Business traveler
Liked: Cleanliness, staff & service
Can not ask for more: it is what it is, no more no less. Must say they have a proactive, friendly staff
Stayed 4 nights in Sep 2021

8/10 Good

Anna

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, nice room and breakfast was just right for day tripping
Stayed 3 nights in Feb 2020

10/10 Excellent

Marshall, Pavia Italy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cloe to train station right across the street The clerk knew who I was when I walked in the door very friendly helpful and could dpeak english they spoke english well enough for me to understand free breakfast
Stayed 6 nights in Jan 2020

10/10 Excellent

Ilan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Tae

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, convenient location. Comfortable bed.
Stayed 1 night in Nov 2019

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Silvanna

Liked: Cleanliness, staff & service
Better to choose another hotel
The room without air conditioning.the bathroom too small
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near all the sites in Pavia and right next to the train station with easy trip to Milan. Excellent staff in hotel
Stayed 3 nights in Jul 2019

2/10 Terrible

Victor

Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's by the train station so coming by train makes its location very convenient and it's also 10 minutes walk from the old city center .
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well-maintained and clean. There was a slightly unpleasant smell in the bath-room.
Stayed 3 nights in Jul 2019

8/10 Good

Ilija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

ILAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
very nice hotel, good location, staff very freindly, room clean, good breakfest, free wifi.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent all round. Very convenient location. Right next to the station and a short walk to the city centre.
Stayed 2 nights in Jan 2019

10/10 Excellent

Markus, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near the City center, lovely, helpful and friendly staff. Our car was very well looked after (10.- €/day). Pristine new rooms. Nice breakfast. Good value for money.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic couple of days
Lovely staff and stay
Stayed 2 nights in Oct 2018

8/10 Good

Gilbert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the centre. Close to railway station.
Easy and cheap to park. Hotel staff knowledgeable about local restaurants. Very Clean.
Stayed 1 night in Oct 2018

8/10 Good

Victor, Tupelo, MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid!
I stayed here for a week over the Holidays while visiting my son who's been studying at the University of Pavia. Staff was friendly, helpful, and professional. The single room was extremely comfortable and very clean. Granted, I don't need much to make me happy and this Hotel exceeded my humble expectations. The only drawback (and it was minor) was the reliability of the in-house internet. It tended to drop you regularly and require you to log back in. In its defense, the Hotel recently changed internet providers and may be working out bugs. I would unconditionally recommend this Hotel to any traveler who doesn't require all the bells and whistles to make for a happy stay. The overall rating and condition scores are a 4 only because of the internet. Otherwise, I would score this Hotel and 5 across the board.
Stayed 6 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2017

10/10 Excellent

Ovidio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Jacques

Stayed 1 night in Nov 2023

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Zu empfehlen für ein Business Trip
Sehr nettes Personal. Freundlicher Empfang. Mit Englisch war es kein Problem sich zu unterhalten. Das Frühstücks-Buffet ist nicht nur Continental, es gibt auch Ei, Wurst und Käse. Parken mit dem Auto ist ein bisschen schwierig, doch gibt es eine Garage die extra gebucht werden muss. Ein Angestellt stellt das Auto dann dort ein und holt es auch wieder
Stayed 2 nights in Sep 2023

10/10 Excellent

Peggy

Stayed 1 night in Aug 2023

10/10 Excellent

Tiziana

Stayed 1 night in Jun 2023

8/10 Good

Sten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Bjørg Synnøve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Maria

Stayed 3 nights in Apr 2023

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service, amenities
Esta ubicado justo nada más salir de la estación de tren a la izquierda. Perfecto. Habitación tamaño correcto, amplia y escritorio con sitio para dejar cosas. Televisión a la distancia correcta. Ducha amplia, te puedes mover y sistema con manguera o desde lo alto. Muy bien. Desayuno correcto, tienen de todo aunque no tanto para elegir, pero había huevos duros, que no suele haber en muchos sitios y los curasanes eran blanditos y sabrosos. La única pega es que el colchón de la cama era demasiado fino para mi gusto. Lo demás bien.
Stayed 1 night in Apr 2023

8/10 Good

Rubens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personale accogliente e gentile
Stayed 2 nights in Mar 2023