Shame on you!
Posted Dec 2, 2015 on Hotels
Hotels. com, shame on you. May I please suggest a sort of 'secret shopper' from here on out? Disgusting and shameful step above stinky he**hole. I/we would have stayed in a parking lot than stayed in this place again.Sheets and ventilation that emit cigarette smoke, a stain on two sets of sheets, and wait for it, the contact buzz that assuredly wasn't coming from this 'non-smoking hotel'. The first night, we asked for a room change, only to find the 2nd room was worse than the first. We settled because of the hour. The 2nd night, we walked in and left. It was just gross. I even warned a mom & daughter in the parking lot. The desk staff woman was terse and treated us as if the claims were made up. Thank AMAZINGNESS for the next hotel that saved us. DO NOT STAY HERE..especially if you have kids or, you know, lungs.