Ratings based on 815 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by VERONICA

great stacation location for Arizonans

Posted May 10, 2017 on Hotels
Location was away from the town of Payson , it was nice because you could enjoy the sounds of nature. The pool was heated ,they're were plenty of activities to do such as horse shoes, basketball,volleyball,miniature golf, there was a saloon and a restaurant on site . Our cell phones didn't work but we didn't mind the quite time I just made sure my family had a the hotel number to contact me in an emergency.
Comment from Hotel Management
May 17, 2017
Thank you for sharing your stay at Kohl's Ranch Lodge we are happy that you enjoy the many amenities that our resort has to offer. We look forward to your return and making memories with you and your family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful location in a forest.

Posted May 8, 2017
Nice facility. Super friendly and helpful staff. Stunning location inside a forest.
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
We're looking forward to making more wonderful memories with you in the future. Thank you for sharing your experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glendale, AZ

Beautiful area & the deluxe cabins are amazing.

Posted May 1, 2017
Pros: Beautiful area & very comfortable cabins.
Cons: The fireplace had already been turned off for the summer but it was cold while I was there so it would have been nice to be able to use it.
Location: It's a short drive to Payson (12 miles) which has several nice places to eat. Also Tonto Natural bridge & several lakes & creeks for fishing.
The deluxe cabins are spacious and beautiful. Everything you could need to be comfortable including the bedding. A short walk to Tonto Creek for fishing or just hiking. The staff is friendly and helpful.
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Thank you for choosing Kohl's Ranch Lodge for your vacation destination. We appreciate your feedback and want to ensure that we met your expectations. We look forward to making memories with you and your family in the future.
5 out of 5
by A verified traveler

Perfect getaway

Posted Apr 28, 2017 on Hotels
Staff was very pleasant. Really loved the location as well.
Comment from Hotel Management
May 17, 2017
Thank you for sharing your getaway destination experience at Kohl's Ranch Lodge and we look forward to making more memories with you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff was great.

Posted Apr 26, 2017
Christina was excellent, a wedding party was checking in just as we had arrived and the counter was busy, as soon as she noticed, she jumped right onto the kiosk to get us checked in, she was extremely friendly, very heplful, an always greeted us as we would leave in the morning, and also after returning from our running around.
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Thank you for sharing, we are glad you enjoyed your stay at Kohl's Ranch Lodge and look forward to making more wonderful memories with you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mesa, AZ

Fabulous weekend getaway

Posted Apr 25, 2017
Pros: The beautiful location.
Cons: Not enough parking
Location: Hiking and kayaking on the 2 lakes that are close by was super fun.
We had a great time at Kohl's Ranch. It was clean and quiet and the staff is very friendly. The property is well kept and beautiful. We will definitely be back!
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
We are glad you enjoyed your stay at Kohl's Ranch Lodge and our team looks forward to making more wonderful memories with you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix Az.

Nice quiet evening.

Posted Apr 24, 2017
Enjoyed our stay very much. Quiet surroundings. Clean pool and hot tub. Very comfortable room and bed. I will definitely be going back.
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Thank you for sharing your visit to Kohl's Ranch Lodge we look forward to making more memories with you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from mpls

Location in the mountains.

Posted Apr 22, 2017 on Orbitz
Pros: Clean, friendly staff, different activities for adults, children, location in the woods.
Cons: Nothing, very lovely place.
Lovely hotel located off the road amongst the many trees with a babbling brook out back of the cabins. Staff was very friendly giving us information about the area around us. It is a great place to bring children with many scheduled activities for them. Also we got in on a wine tasting, cheese and crackers event for the adults. I have nothing bad to say about this hotel, it was outstanding!
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Thank you; we are glad you enjoyed your stay at Kohl's Ranch Lodge and enjoyed all the amenities and activities we have to offer. We look forward to making wonderful memories with you and your family in the future.
4 out of 5
by cynthia

Posted Apr 15, 2017 on Hotels
Comment from Hotel Management
May 19, 2017
Thank you for the review, we look forward to your next visit.
4 out of 5
by A verified traveler from Amarillo, TX

Nice place to stay but take food with you.

Posted Apr 10, 2017
Pros: The surroundings were very nice. Staff was helpful.
Cons: Bring anything you need such as drinks and snacks, as the "country store" is not much more than a few items. Nothing close as a convenience store.
Location: About 17 miles from Payson, which seems like a nice town. We enjoyed the Zane Grey Museum and Casino was OK.
When we called to reserve our room we specifically asked for a private patio and were assured we had one with the "studio" room which we paid extra for. When we got to the room it had a patio - but not enclosed at all, and no privacy, and in fact, opened right out to the pool and hot tub area, where people played and strolled the whole time. The BBQ restaurant which we were excited about was not open during the week days so we had to eat in the Saloon, which was not a bad place to eat in. Menu was very disappointing and limited. Not sure if that is the regular menu. I had the pulled chicken, which was bland, and it came with a tiny amount of Cole slaw and a scoop of mashed potatoes. More like a TV dinner for $16. Another person had a pizza because of the limited selection (mainly sandwiches all pretty pricey).
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Thank you for your feedback! At Diamond Resorts International, it is our goal to provide you with Affordable Luxury and Priceless Memories, and it looks like we were successful. We hope to Welcome you and your family back to Kohl's Ranch Lodge in the future.