Pcim Vacations from $872

A very nice hotel with helpful staff in the center of Krakow.

Personalized service

The room was right on the main square. Noisy at night.

Very nice hotel, perfect location, literally two buildings away from main market square. A couple of things I didn’t like: Nightstands in our room were stylish but totally useless, you could barely fit a cell phone and a pair of glasses on the round top. The breakfast buffet was ok but a single girl servicing the large breakfast area was definitely not enough… she was working as fast as she could but it was just too much for a single person. Otherwise we enjoyed our stay

Great, spacious apartment very close to town square attractions and the train station. Average communication with the management team. Our laundry machine and bathroom plug did not work from the beginning (it was important for us to get laundry done after two weeks of traveling before the next part of the trip). I reported it right away when we checked in on Friday and understandably was willing to wait until Monday for the problem to be fixed due to the weekend, however, the management team wrongly stated that we did not leave the key as requested on Monday. The next day the management team told us that they were unable to get into the apartment again (through messaging app), however, my husband was talking to the repair man right in our apartment before we even received this message. Unfortunately, during our seven days stay this issue was not resolved and not until day five I was offered a code to the laundromat a few blocks away (I wished that was offered right away). Also, although the bathroom looked beautiful, it was poorly functional due to not having a shower and just a bathtub (it was my mistake for thinking that this would not be a problem when I booked this property). With six of us there and one bathroom with a bathtub, the water was spraying all over the bathroom and causing slippery conditions. For this reason alone, I would not book this apartment again although I loved everything else about it.