Ratings based on 501 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Western MA

Good hotel close to Salem

Posted Aug 27, 2015
Nice hotel excellent staff. We liked that the comp breakfast was until 10am as we had two teenagers that like to sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from hamburg

Praktisch gelegenes Hotel

Posted Aug 25, 2015
Das Hotel liegt verkehrsgünstig im Norden von Boston. Es ist ein gutes Hotel auf dem Weg von Canada nach New York.
4 out of 5
Recommended
for Families
by A verified traveler

Good place to stay

Posted Aug 24, 2015
Once again, Hampton Inn was the place to stay. Check in was very easy, staff more than helpful. Room was clean and comfortable. Very roomy. Two grandchildren and great grandson was very please with the overall experience. Able to have a good breakfast before leaving in the morning.
5 out of 5
Recommended
for Everyone
by A verified traveler from Havre de Grace, MD

Family reunion

Posted Aug 18, 2015
Pros: Very convenient to roads, very clean.
Location: Fast Ferry to Boston from Salem is a great water trip, worth the price.
Great staff, friendly, helpful. The "breakfast lady" was especially sweet. Best afternoon cookies!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Staff is very friendly and helpful. Comp breakfast is good but starts to run out near the end - get there early.
2 out of 5
by A verified traveler

conveniently located hotel

Posted Jul 27, 2015
Pros: quality of the room and location
Cons: staff
room cleanliness and comfort were fine but front desk staff was not at all helpful or friendly. disappointing breakfast buffet.
1 out of 5
by A verified traveler

Terrible hotel on Route 1

Posted Jul 13, 2015
Within 30 minutes of checking in, another guest entered our room because the front desk gave him a key for our room. The breakfast is terrible. The lobby and bathrooms are dirty. The location is noisy. Overall, an awful experience.
2 out of 5
by A verified traveler

No refrigerator, overall musty smell, no safe

Posted Jul 7, 2015
Would not stay here again. Room had amusty smell, no safe, no refrigerator, toilet kept going on all night long.
2 out of 5
by A verified traveler

should of been a lot better considering the price

Posted Jun 29, 2015
Pros: The room was clean
Cons: Better directions and service as above
We did not receive adequate information from the staff when I asked during check in as to how to navigate around the hotel as the hotel was on a very busy throughway .As a result my wife and I spent a lot of needless time driving around trying to find our way . I finally received a print out on directions from a very courteous clerk on the desk on our last day just as we were checking out .I wish I had been given this info initially . In addition our sink in the bathroom was plugged and the sink wouldn't drain . Also the hotel advertised complimentary coffee and tea in the evening but unfortunately both were lukewarm and undrinkable .There also was no milk provided and I had to get some from the clerk at the desk .
4 out of 5
Recommended
for Everyone
by A verified traveler from Westbroek

Goed hotel, uitstekende bereikbaarheid en parking

Posted Jun 18, 2015
Pros: Prettig verblijf, goede kamer
Cons: Het ontbijt!!! - Plastic bordjes en bestek, zeer weinig keuze in verse ingrediënten (bij alle Hampton Inns)
Location: Alles goed
Uitstekend hotel, behalve het ontbijt! Goede kamer, prettig personeel, alleen dat ontbijt: plastic en blikfruit!