Ratings based on 987 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Not far from several attractions.

Posted May 24, 2017
Furnishings in room old, need upgrade. Staff friendly and helpful.
Comment from Hotel Management
May 25, 2017 by Springhill Suites, Hotel Management
Thank you for taking the time to provide our hotel with feedback. Our team is pleased to see that the staff was friendly and helpful. We appreciate the feedback and have passed it on to the appropriate department. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice staff and room

Posted Apr 30, 2017
room was nice and i didnt have any problems the staff when i contacted were very helpfull and courtious
Comment from Hotel Management
May 4, 2017 by Harshil Patel, Hotel Management
Thank you for sharing your experience at the SpringHill Suites Boston Peabody through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticit

Nice hotel

Posted Apr 27, 2017
Friendly staff, clean room and good variety for breakfast
Comment from Hotel Management
May 4, 2017 by Harshil Patel, Hotel Management
Thank you for sharing your experience at the SpringHill Suites Boston Peabody through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from western MA

Nice hotel

Posted Apr 23, 2017
The hotel nicely decorated. Beds very comfortable and rooms clean. The staff is wonderful and the best part of the stay. Good breakfast and area resturants up the street as well as delivery accessable. Only negitive would be our room rugs and sofa in some areas could use deep cleaning from stains.
Comment from Hotel Management
Apr 23, 2017 by Harshil Patel, Hotel Management
Dear Cindy, Thank you for sharing your experience at the SpringHill Suites Boston Peabody through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great amenities, close to Boston.

Posted Apr 21, 2017
We took kids to Boston for the Duck Boat Ride. Parked at Wonderland, hopped on the T to and from. Kids played in the pool, hooked up to Netflix on the smart tv and fell asleep. Great hot breakfast, more pool time. The staff incredibly courteous and helpful. There are take out menus for local eateries, or just a quick hop up or down Rte 1. I will definitely stay again at less than half the price of a Boston hotel.
Comment from Hotel Management
Apr 23, 2017 by Harshil Patel, Hotel Management
Dear Susan, Thank you for sharing your experience at the SpringHill Suites Boston Peabody through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Central for my work

Posted Mar 24, 2017
Staff friendly and rooms are large and clean , breakfast is hot and good assortment easy location to find
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Good value

Posted Mar 18, 2017
Spacious room. Good value despite a little off from Boston. Good restaurants close by.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
Convenient. The included breakfast option was great. Would book it again
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Mar 9, 2017
Beds were super comfy! My kids loved the pool. Breakfast buffet could have been better, but you can't really complain when it's free!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 7, 2017
The hotel is nice with a pool and jacuzzi which is always a plus. The one thing I noticed that seemed odd is the fact that they lock the main doors at night and the only way back in is with your room key. No one told me this when I checked in. Glad I had my room key on me. First hotel I stay in that locks you out.