珍珠河度假短租

“the communication was very bad”

“The Host failed to provide any details regarding access to the property on the day of check in, despite my emailing them via the app several times. Then the host called me @4 on the day of the booking when we were en route to the property and tried to get me to cancel the booking on my end advancing an argument that he had a “maintenance” issue at the property. After being on the phone w a whole series of VRBO customer agents over the course of 2 hours, VRBO finally come up w an acceptable……

“This was an unregistered listing in violation of New York Law. Both the property management team and VRBO are violating the law. Neighbors informed us they would be calling the police. In addition the apartment door was plastered with violation notices. The external door key also was not functioning. I have asked for a refund. Terrible experience.”

“Exactly as described, comfy and close to the Capital and restaurants. We would definitely stay here again.Directions and parking instructions were very clear and helpful.”

“We were very disappointed. Listing said no smoking.There was a sign stating that right above the ashtray. The room smelled of stale smoke and there were burn holes in the sheet. The bathrm was clean but the room was very dirty. I had to wipe down dressers before I put items on them.The rag was very dirty. I have a photo showing this. I wiped the shelf under the air conditioner and that one was black. The set up was unique. A code to get into foyer of house. Then through a curtain to your sitting……

“Host was very responsive to questions. Unit was clean and spacious enough for two. Very clean and close to Iona University where we were visiting!! Cute! I would recommend it and stay again if needed.”

“Great stay. Having laundry was amazing. Kitchen had everything that we needed. Great place overall for kids and family, comfy beds. Parking was tricky but manageable with planning. ”