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Reviews of AmericInn by Wyndham Pella

2.5 out of 5
AmericInn by Wyndham Pella
910 W 16th US 163 Exit 40, Pella, IA

Reviews

8.4

Very Good

Rating 10 - Excellent. 170 out of 390 reviews" "
Rating 8 - Good. 146 out of 390 reviews" "
Rating 6 - Okay. 46 out of 390 reviews" "
Rating 4 - Poor. 19 out of 390 reviews" "
Rating 2 - Terrible. 9 out of 390 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LeaAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff. Clean. Good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Arika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and nice and modern.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Traveled with family
Good!
Stayed 1 night in Feb 2024

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ruth

Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Ann

Traveled with family
Disliked: Staff & service
Since the beginning of CoVID, the level of hospitality and care has gone downhill in a lot of hotels, and this is no exception. We stayed a total of three nights and not once was our trash emptied or the bath towels changed. It seems unacceptable to not at least have your trash taken out daily when staying in a hotel that offers small trashcans that hold minimal trash.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 3 nights in Nov 2023

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness
No roll aways like they stated they had online
Stayed 4 nights in Nov 2023

8/10 Good

linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, friendly staff! : )
Stayed 1 night in Nov 2023

8/10 Good

R D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The important things are great.
Comfortable bed. Great shower. Quiet. Price was very reasonable. Didn’t try breakfast so can't comment on that.
Stayed 1 night in Nov 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Carey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it.
Very nice. Would stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Shaun N Laurie

Stayed 1 night in Oct 2023

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly and convenient to the Highway
Stayed 1 night in Oct 2023

8/10 Good

David

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Ty

Stayed 1 night in Sep 2023

10/10 Excellent

Crystal

Traveled with partner
The facility was clean and quiet! Just what we needed for our get away.
Stayed 1 night in Sep 2023

8/10 Good

Debra S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Stephen

Stayed 1 night in Sep 2023

2/10 Terrible

Kong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

James L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent place to stay . The bed was so comfortable as were the pillows. I tried to find out info on them from the manager but she didnt know. I have had bone cancer and have been trying to find a comfortable bed for 12 years. This was it. Thank you for the best sleep I've had in years!!
Stayed 1 night in Aug 2023

10/10 Excellent

Sparsh

Stayed 1 night in Aug 2023

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was very clean. The people at the counter were very helpful and polite.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
First Stay at Americinn
no drinking glasses available; lucky I hadn't thrown away my juice drink container. TV was dark and hard to see. No mid range on tv volume; either too loud or too soft. Bed and pillows comfortable, but glad I had brought my own blanket. Hand soap and shower excellent.
Stayed 1 night in Aug 2023

6/10 Okay

David

Business traveler
Nice breakfast area.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value location cleanliness.
Stayed 1 night in Jul 2023

6/10 Okay

Dale

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very dissatisfied, clerk charged me even tho i had already paid thru the app! Was told needed the card just for a hold! Thinking about not using anymore, this is the second time, 5 days to get money back!
Stayed 1 night in Jul 2023
Response from La Quinta Management on Nov 2, 2023
Hello Dale -I apologize for the inconvenience you suffered. As you already know from our phone conversation, I was able to immediately track the issue and credit your account. I hope this helps in resolving your concerns with your stay.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good place to stay. Clean and comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Stayed 1 night in Jul 2023

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Is convenient, near town, restaurant. Staff didn’t understand questions and needs very well. Tried to help but language barrier.
Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Comfortable beds and nice bedding. Staff is friendly and professional. Breakfast was good. We would definitely stay again if in the area.
Stayed 1 night in Jun 2023

10/10 Excellent

Sandra K

Stayed 4 nights in Jun 2023

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Room was very nice, clean, and comfortable. Would stay there again for sure
Stayed 1 night in Jun 2023

8/10 Good

Kia

Stayed 1 night in Jun 2023

8/10 Good

Michele

Traveled with partner
Nice and clea.
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Barbara

Stayed 1 night in May 2023

10/10 Excellent

Daryl

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wheelchair ramp was not even with the sidewalk.
Stayed 1 night in May 2023

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not enough seating in breakfast area.
Stayed 2 nights in May 2023

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly but internet to check in was very very slow. Nice and clean but pricey. Bed was comfortable except for the pillows. All foam, raises head to high. Had trouble getting comfortable and a neck ache the next day.
Stayed 1 night in May 2023