Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted May 26, 2016
The staff was very friendly and helpful. The room was clean and comfortable. This was our 2nd stay there and will stay again in the future.
Comment from Hotel Management
May 29, 2016 by GM, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. Sincerely, Carolyn Aubin-Elliott General Manager Choice Hotels Pembroke
4 out of 5
by A verified traveler from Toronto

Comfortable and Convenient

Posted May 2, 2016
Pros: Convenience. There is a decent restaurant next door.
Cons: We had no concerns.
The motel is conveniently located, has lots of free parking, has a friendly staff, and internet access. Breakfast included. Room was clean and comfortable. Bed was also comfortable. WE experienced no issues and checkout was fast.
Comment from Hotel Management
May 5, 2016 by GM, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott Comfort Inn Pembroke Choice Hotels
5 out of 5
by Brenda from Lansdowne, Ontario

Just what we needed.

Posted Apr 11, 2016 on Hotels
Everything was clean, comfortable & the staff were very friendly and courteous. We were happy to have breakfast included. We recommended this to another family member, who checked in, and would happily recommend it to others.
Comment from Hotel Management
Jul 9, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott Comfort Inn Pembroke Choice Hotels
4 out of 5
by A verified traveler from Tehran

Good hotel, a little overpriced

Posted Apr 10, 2016
The staff is very friendly, rooms clean and beds comfortable. Internet speed was ok for movie stream. Breakfast was as expected and like most other places we have been. Would come back again. The price was, compared to our other stays, a little on the high side
Comment from Hotel Management
Apr 15, 2016 by cn289, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager Choice Hotels Pembroke
5 out of 5
by A verified traveler

Posted Apr 4, 2016 on Hotels
This is our first time staying at this hotel and I can definetely say that we would book again if we returned there.
Comment from Hotel Management
Jun 11, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. Sincerely, Carolyn Aubin-Elliott General Manager
4 out of 5
by Ryan from Ottawa

Excellent place to stay

Posted Mar 30, 2016 on Hotels
My stay was very relaxing Hotel staff were friendly and helpful. The free Wifi was excellent. However i found the free breakfast was lacking options
Comment from Hotel Management
Jun 4, 2016 by General Manager, Hotel Management
Dear Value Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager
3 out of 5
by Kris from Toronto

Nice stay in Pembroke

Posted Mar 26, 2016 on Hotels
Only issue is the prehistoric heater in the room which impacted my sleep. Other than that it was a great stay. Clean and great service.
Comment from Hotel Management
Jun 11, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will be doing everything possible to create an enjoyable experience for all of our guests. We hope to see you again! Sincerely, Carolyn Aubin-Elliott General Manager Choice Hotels Pembroke
4 out of 5
by Lorelei P from Brampton ontario

Posted Jan 5, 2016 on Hotels
The only thing missing was elevator other than that it was great
Comment from Hotel Management
Mar 19, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager
4 out of 5
by A verified traveler from S

Above expectations

Posted Jan 3, 2016
I arranged for my parents to stay at our Pembroke Comfort Inn over Their Christmas visit. When I confirmed arrangements and made a last minute change, the front desk staff was gracious and accommodating: my parents were very pleased and commented on how clean and comfortable the room was.
Comment from Hotel Management
Jan 7, 2016 by GM, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey. Your feedback is very important and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager
4 out of 5
by A verified traveler

Posted Dec 15, 2015 on Hotels
Comment from Hotel Management
Feb 20, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager