In-room safe, desk, free WiFi, bed sheets
Check availability

Reviews of 23 LoveLane Penang

4 out of 5
23 LoveLane Penang
23, Love Lane, Georgetown, George Town, Penang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 193 reviews" "
Rating 8 - Good. 45 out of 193 reviews" "
Rating 6 - Okay. 5 out of 193 reviews" "
Rating 4 - Poor. 3 out of 193 reviews" "
Rating 2 - Terrible. 4 out of 193 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay! A beautiful little hotel in the centre of town. Lovely staff, lovely room, lovely experience. Enjoyed the touch of afternoon tea :)
Stayed 2 nights in Jan 2024

10/10 Excellent

Alastair

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This small heritage hotel is a gem! It has great character, the rooms are lovely and the staff are all friendly, helpful and made us feel right at home. In addition the artwork and antiques in the main lobby and rooms are interesting and appealing. The hotel is on Love Lane which has a great mixture of restaurants and bars within a two minute walk- but the hotel itself is quiet. If you enjoy an experience instead of a typical standard hotel, you will love this place, we will definitely stay here again if we come back to Penang!
Stayed 3 nights in Mar 2024

8/10 Good

Charlotte

Stayed 3 nights in Dec 2023

10/10 Excellent

knut

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving 23 Love Lane
We had a divine experience in this wonderful hotel in the heart of George Town. The owner is kind and wants the very best for your stay. The staff is attentive. The rooms are also massive and the garden is cozy and a great place to relax after exploring Penang.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old building. Bathrooms need of a little update. But it’s overall was lovely and the staff were great.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lisa Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great stay. Travelled here as a solo traveller for a couple of days following a work trip. Super helpful and welcoming team at 23 Love Lane.
Stayed 2 nights in Sep 2023

8/10 Good

kweng kong

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Clement, Rome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous little heritage boutique hotel, decorated with an eclectic mix of old and modern pieces of artwork. Bedroom and bathroom were huge and the breakfast, served in their restaurant, was excellent. Staff was wonderful and always very helpful! Location was perfect!
Stayed 3 nights in Mar 2023

10/10 Excellent

Naxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secret oasis
The property is amazing- better than the picture and far better than we expected. The old house is full of character. The owner is so house proud and whole place is decked out with interesting antique furniture and ornaments. Really feel like we were back in time but with all the necessary mod con. The stuff we’re super friendly and helpful. They really look after the place, from inside to the garden to the amazing breakfast. The best Roti Canai ever. Thanks to Anna, Amajeet and Vikram for looking after us.
Exterior
Garden
Sitting area
Resident cat
Stayed 2 nights in Feb 2023
Response from Anna on Feb 22, 2023
Dear NaxinThank you for your recent stay with us. We know that you have many options when choosing where to stay at Penang, The Fact that you choose 23 Love Lane is an honor to us. We sincerely hope you enjoyed your stay and will come back again!Regards

10/10 Excellent

Tze Bei, Caroline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff. Excellent service. Our top choice of accommodation when staying at Penang!
Stayed 2 nights in Sep 2022

10/10 Excellent

Averil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very chic hotel! and the most friendly staff!
Stayed 3 nights in Apr 2022

8/10 Good

alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mosquito problem was an issue. Only on-street parking available (at cost between 8am-6pm) Staff were very attentive.
Stayed 4 nights in Dec 2021

10/10 Excellent

Sophia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service provided by staff. Rooms well ventilated. Staff were very understanding when we had our pre-wedding shoot on their premises
Stayed 2 nights in Jan 2020

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel worth to stay
What a Lovely place! Welcoming concierge, helpful room service, zero disturb from outside traffic as the building is a little bit set back from the lane. Well furnish with taste and art sense. Historical documents and antiques are well display in public area. It is a place that Architecture/ Interior design lover must stay. Fruits are free to take in the lobby:)
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful stay at 23 LoveLane. Staffs were friendly and yet able to give us the space despite the not-so-big premise. The outdoor garden was nice to laze around. Buffet breakfast and afternoon tea was a nice touch, homely style. We should have called ahead to check as during our visit, some renovation/painting work were being carried out and triggered my wife's sinus.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Not as good a before
Property seems a little dated. Room had unnerving pictures.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evocative living
Location and the environment of the premise alone would get you into the spirit of Penang of eras past, and present.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely colonial style accommodation with many fine touches. Perfect place for our family. It was homely and very comfortable. Close to everything. Staff service brilliant. Thanks for a great stay. We will surely be back.
Stayed 2 nights in Jul 2019

10/10 Excellent

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Lane's lovely heritage boutique hotel
23 Love Lane was the perfect choice for a quick Penang getaway weekend. The charming, perfectly restored heritage home is a convenient walk to all the tourist sites and best street food and fine dining restaurants in George Town. Our stay included a well-curated full breakfast and afternoon tea. The staff was efficient and extremely friendly and helpful.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very big space for 6 pax. Just mosquitoes which is typical of any tropical location so what to burn the mozzie coil. Comfortable overall.
Stayed 2 nights in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
23 Love Lane
I recommend staying here. The place is comfortable and has bags of character. The location is also good with restaurants, bars and some of Georgetown's attractions close by.
Stayed 5 nights in May 2019

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely small hotel in a quiet but very convenient location. The staff were extremely helpful. Very good breakfast.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
George Town charm
We had a wonderful 3 night stay at Lovelane. Management and staff were generous and accommodating. The hotel is spread out in a cluster of old buildings overlooking a courtyard. Lots of local charm and art. The location is perfect for exploring the old quarters. Also, the breakfast is copious, varied and in a nice setting. We highly recommend this location.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a charming hotel in a renovated old-style house. It has a great location- it’s around a 7-10 minute walk to the main tourist area but is in a quiet neighborhood itself. They have afternoon tea everyday, which is perfect for escaping the heat. The staff are incredibly friendly. The day I left happened to be my birthday and they met me at checkout with a small cake from a local bakery. I was shocked! But that’s indicative of the level of service they give. Highly recommended!
Stayed 3 nights in Feb 2019

10/10 Excellent

Sharon, Baker City, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an oasis. You walked in and were met by gracious staff that took you to rooms that were both unique and beautiful. The bed was very comfortable. There was an shared veranda, garden and library where one could sit and enjoy the sounds of birds singing while drinking delicious coffee. The breakfast was free and very good and an afternoon tea was set daily. The artwork around the hotel had been selected by someone with a great eye for art and the furnishings were eclectic with a purposeful placement for both function and beauty. The hotel is centrally located along a historic street with nightly music, food and beverages. This hotel is an experience in itself and our group of four was sad to leave.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Penang
This place is beautiful exactly like the photos, it’s also really quiet. The staff were really friendly and helpful. I highly recommend this place especially if you are wanting to stay in a genuine heritage listed building.
Stayed 3 nights in Jan 2019

10/10 Excellent

Rit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the old decoration and it gives me a warm heart feeling. The staffs are so helpfull with a friendly smile. In summary, it is a perfect place to stay in Georgetown. Give it a try !
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored heritage house creating the right ambience. Huge rooms and bathrooms, plenty of space to lounge around. Conveniently located within short walking distance. Really enjoyed our stay.
Stayed 3 nights in Dec 2018

6/10 Okay

Kwei

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel staffs are friendly and awesome. Inside room's floormap look old and dirty. Need some inprovement to the room so it look clean organize.
Stayed 3 nights in Dec 2018

10/10 Excellent

Tan

Liked: Staff & service
Disliked: Cleanliness
5 night stay at 23 LoveLane
The staff is very friendly & helpful. Check in was a Breeze. The first night was tough as the bedsheet was not clean but the friendly staff had it replaced the next day. Like the scented candles that the lit after the room service. Breakfast is not appetising and we prefer the local breakfast that are located around & within walking distance. Garden need to be landscape as it has the basic nostalgic greenery.
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Gaby, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice heritage hotel in the center of George Town close to the Blue Mansion and other tourist attractions. With its court yard the hotel is a little oasis and very quiet. The staff are very helpful and friendly.
Stayed 3 nights in Nov 2018

10/10 Excellent

Iris

The hotel is gorgeous, the grounds have been lovingly maintained and the staff are so helpful and friendly. Will definately make this my base in Penang for future visits
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

T, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and authentic hotel in George Town. The rooms are massive; lots of space in the bathroom! They have afternoon tea between 430 and 6pm which includes various teas and a selection of savoury and sweet snacks - all complimentary! Staff are so helpful and lovely. Would really recommend this hotel.
Stayed 3 nights in Nov 2018

10/10 Excellent

Jason

Great location. The rooms are big and comfortable. There are lots of restaurants, street food carts and local art in the area.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID at any cost. This is a scam!!
We stayed in July. Our room was full of mould and the bedsheets were stayed and dirty from the previous client... simply disgusting. We had to switch room in the middle of the night, past midnight, move outside of the hotel to another house. It was extremely Boise and bad isolated. They told us they would refund us the night and since JULY until now (November) and so many emails... still no refund. The management is absent and just finding excuses to buy himself time. Very unprofessional and not trustworthy! Total Scam!!
Stayed 2 nights in Jul 2018

10/10 Excellent

Pauline, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
23 Love Lane is a beautiful boutique hotel in the heart of the historic district of Georgetown. The staff can’t do enough for you, making our stay really relaxing. They were happy to park our hire car for us right opposite the entrance on a very busy street to avoid having to pay for a private car park. It’s location is on one of the busiest streets for bars and cafes but located near the quiet end so you don’t hear a thing to disturb your sleep! I would definitely recommend anyone coming to Georgetown to stay here where all the sites are within walking distance. It made for a special experience in this restored mansion; I can only echo everyone else’s opinions - a five star experience!
Stayed 3 nights in Nov 2018

8/10 Good

Serena, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a quiet location at the end of a busy tourist bar area. Best of both worlds quiet retreat after sightseeing but 2 minute walk to bars. We also walked to little India from here and a temple both 20 minutes away. We used Grab to get to the railway up Penang Hill and back to the airport both under 30 ringette. Staff were wonderful very helpful and kind. We had a complementary breakfast which was unexpected and free water bottle which was a much appreciated small gesture. We loved the building only negative was aging aurcon which was pretty noisy.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2018

10/10 Excellent

P, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent - location, accommodation, cleanliness, charm. The only negative was a surprise heritage and tourist tax as we checked out.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming place and perfect location. the staff is extremely nice and kind
Stayed 2 nights in Oct 2018

8/10 Good

Yat Yoong, port dickson

Liked: Staff & service, room comfort
Can get a better deal elsewhere
The place a bit run down. Is ok staying...too much pictures hanging on the wall. The tv channel is limited. Selected western breakfast and not buffet style. Friendly service.
Stayed 1 night in Sep 2018

10/10 Excellent

Carol, Midland, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small hotel. Staff, especially Redho & Devi, were so accommodating. Felt a little like ‘home’. The antique and art collection are beautiful. Definitely will stay again if I ever get back to Penang.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Love Lane
Beautiful clean heritage hotel, friendly staff and management. Very generous breakfast and afternoon tea.
Stayed 3 nights in Aug 2018