Ratings based on 101 Verified Reviews

3.2 out of 5
54% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

No breakfast provided

Posted May 30, 2017
I book 3day 2night 2unit with 3bed room/unit. But i only entitle to have 2 person to have a breakfast in the 1st day then the 2nd day the staff (indian uncle(very rude)) say we no have breakfast. How come like this?2unit apartment only entitle 2 people breakfast.how come 1st day have breakfast 2nd day no have breakfast. But the facilities at there is good, the guy in the receiption counter is very nice and helpful, no like the INDIAN UNCLE(very rude)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
It was a good stay.. i will definately come back to stay here.
Comment from Hotel Management
May 4, 2017 by Mira, Hotel Management
Thanks for the compliments. Hope to see you again..
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Apr 15, 2017
Pros: old but nicely kept
Cons: -
great place with good facilities, no problems for my family
Comment from Hotel Management
May 4, 2017 by Mira, Hotel Management
Thanks for the compliments. Hope to see you again..
2 out of 5
by A verified traveler

Posted Apr 12, 2017
staff attitude is really bad apartment not in good condition everything below expectation
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Nice Apartments with all basic facilities

Posted Apr 4, 2017
Pros: Kitchen Facilities are completed and other facilities too.
Cons: Apartments could be provide Kind Beds at least in one room Water bottles could be provided free every day Change Bed sheet preferable every day.
Location: Malls and Universiti Sains Malaysia also easy to access by Taxi or Grab car To use Public Transport is quite far, No Muslim Restaurant near by
Experience are good , staff are quite friendly. Grab cars are easily available For kids its quite good with park and swimming pool. Overall experience are good.
4 out of 5
by wong

WORTH it ~!

Posted Mar 14, 2017 on Hotels
Is a apartment suite resort basic, come with good facilities , location a bit far from the town area , but it is fine when you have the transport.. overall it is nice, comfort and affordable staying place .. worth it ~!
Comment from Hotel Management
May 4, 2017
Thanks for the compliments. Hope to see you again.. Mira Receptionist
4 out of 5
by mohd shahnaz reza

good

Posted Jan 3, 2017 on Hotels
the hotel is good, comfort and suitable for family vacation. near to shopping mall n food stall. but unfortunately WiFi n room telephone not function. reminder to manager of the hotel please pay the internet bill.. the line is good but no internet connection n it stated that the line is cutting due to outstanding bill.. i thing it time to management to change the mattress.. the room look nice and great but the mattress spoiling the atmosphere there is no bell boy service.. i need to pull the hotel trolley by my self no staff volunterely want to help overall the hotel is good but must put a little upgrade on customers service to make it better.
1 out of 5
by A verified traveler

1 Star Service

Posted Dec 29, 2016 on Hotels
Abysmal service. Lack of customer focus. Should have hired people who can speak proper local language/english instead.
3 out of 5
by A verified traveler

Quiet Apartment

Posted Aug 21, 2016
Pros: Very Quiet Location.
Cons: The interior of the apartment are old and worn out.
Location: Very quiet location. Away from the city area. Nothing to do near by. The apartment offer free Pool Table, Basketball Court, Badminton Court, Swim pool
The apartment is located in a quiet neighbourhood. It is not near to any amenities. Though there are road side eataries along the road. The nearest mall is QueensBay Mall, about 10 min car ride away. However, no taxi will be driving by. You have to call for a taxi or Uber for one.
3 out of 5
by SU YU

This traveler left a rating score only Posted Aug 20, 2016 on Hotels