My room was on the 4th floor and the elevator was broken!
They told me elevator would be fixed in a few days!
When I queried them, they admitted elevator had already been Out Of Service for ONE MONTH !
It was still Out Of Service when I checked out 1 week later!
Comment from Hotel Management
Aug 8, 2016 by James, Hotel Manager, Hotel Management
Dear Sir/ Madam hank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.