Get an overview of this hotelBeachfront family resort with child-friendly facilities

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Grocery/convenience store
Babysitting or childcare (surcharge)

Deluxe beach resort

Located on Batu Feringgi Beach, about 15 km (9 miles) from town, this family-friendly resort is 20 minutes away from George Town, a UNESCO world heritage site, near National Park and Night Market. The resort is a 45-minute taxi drive from Penang International Airport.

Recreation and sports

The resort offers recreational activities for all ages, including child-friendly facilities such as the Adventure Zone Family Entertainment Center with a complimentary Kid's Club, as well as 2 outdoor pools, a children's pool, a mini-water park with 2 slides and a whirlpool, and 3 tennis courts.

Space, cable TVs

The 387 spacious guestrooms come with free WiFi, and guests can stay refreshed thanks to the compact refrigerator and coffee/tea maker. Perks includes cable LCD TVs, bathrobes, and slippers. Some rooms have balconies.

Golden Sands Resort by Shangri-La, Penang

Hotel Amenities

Hotel Amenities

What to expect: Whirring ceiling fans and large open spaces give the lobby an immediate resort feel. Sun-kissed guests in beachwear loiter around the lobby area, some taking time to read in the lounge.

Facilities: Two large lagoon pools, a spa tub, and a children's pool with a slide take center stage at the resort. The Adventure Zone is an air-conditioned family entertainment facility for children and adults that includes drop slides, play equipment, game zone, and snack counter and cafe. The resort also offers supervised childcare, a fitness facility, and free parking. Adults can take cooking, workout, and craft classes on site.

Manicures, pedicures, massages, body treatments, and various hair-styling services are available at the spa/salon. Massages on the beach are available on request. A small shopping area includes an art gallery and souvenir shop-cum-tailor, where outfits can be tailored within three days. A laundry facility with washers and dryers is open for guest use.

Internet access: Public areas, including some restaurants, lobby, function rooms, garden, and pool areas, have wireless Internet access.

Conference/function room(s): The hotel has one 335-square-meter (3,605-square-foot) ballroom for up to 400 people, and four other function rooms of varying sizes, from 58 square meters (624 square feet) to 133 square meters (1,431 square feet). Audiovisual equipment includes an LCD projector, microphone, overhead projector, laser pointer, CD player, and DVD player.

Insider tip: The streets immediately outside the hotel come alive in the late evening with night-market stalls hawking souvenir items, electronic goods, and clothing. A 24-hour convenience store is located across the street where guests can stock up on drinks and snacks. Guests can also take a free shuttle to visit the George Town World Heritage Zone.

  • Library 
  • Picnic area 
  • Waterslide 
  • Water park 
  • Free shopping center shuttle 
  • Number of outdoor pools - 2 
  • Elevator/lift 
  • Children's club 
  • 24-hour front desk 
  • Poolside bar 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Limo or Town Car service available 
  • Computer station 
  • Number of meeting rooms - 4 
  • Luggage storage 
  • Supervised childcare/activities 
  • Hair salon 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Snack bar/deli 
  • Designated smoking areas 
  • Shopping on site 
  • Pool umbrellas 
  • Outdoor tennis courts - 3 
  • Total number of rooms - 387 
  • Number of floors - 7 
  • Beach bar 
  • Number of bars/lounges - 2 
  • Free water park access 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Meeting rooms 4 
  • Year Built 1980 
  • Coffee shop or café 
  • Free WiFi 
  • Pool sun loungers 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Health club 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Free area shuttle 
  • Spa services on site 
  • Free parking nearby 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Laundry facilities 
  • Spa tub 
  • Television in common areas 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Water park access (complimentary)  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Area shuttle (complimentary)  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking, Free parking nearby

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Access via exterior corridors 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Shower only 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is provided each morning.

Garden Cafe - Casual café on lobby floor. Unenclosed dining area cooled by ceiling fans. Views of garden, pool, and sea. Rattan furnishings with floral upholstery. Serves buffet breakfast and à la carte menu of Western and local cuisine for lunch and dinner; occasional buffets on selected nights during off-peak season (nightly during peak season).

Sigi's Bar and Grill On The Beach - A family-style restaurant. Themed buffets include barbecues, seafood, and healthy salads as well as a variety of local Asian dishes. Restaurant offers tasty children's menu. Alfresco dining on the Batu Feringgi beach. Colorful tablecloths, bright blue chairs and brightly colored hand-painted crockery create a cheerful atmosphere. Band from lounge plays 6 days a night. Open for lunch and dinners.

Nearby Things to Do

Golden Sands Resort by Shangri-La features the Adventure Zone, a 10,300-square-foot indoor family entertainment center with drop slides, modular play equipment, and a game zone.

The recreation area features 2 irregularly shaped swimming pools that face the beach, a small children's pool with a slide, and a 20-seat jetted pool. Pool games are occasionally organized for guests.

The resort's ground floor fitness center is approximately 50 sq meters (538 sq feet) and has 2 treadmills, a step machine, a rowing machine, 2 bicycles, and a free-weights area. Open from early morning till late night.

Other recreational facilities include 3 tennis courts, La Petanque (French bocce) court, and a Par 3 Pitch and Putt Golf Course.

  • Ecotours on site 
  • Playground on site 
  • Miniature golf on site 
  • Golf lessons on site 
  • Boat tours nearby 
  • Tennis lessons on site 
  • Hiking/biking trails nearby 
  • Volleyball on site 
  • Beach volleyball on site 

Spa Services

  • Reflexology 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Noise-free rooms not guaranteed

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: MYR 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Golden Sands Resort Shangri-La
  • Golden Sands Resort Shangri-La Penang
  • Golden Sands Shangri-La
  • Golden Sands Shangri-La Penang
  • Golden Sands Batu Ferringhi
  • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
  • Golden Sands Resort By Shangri-La Penang/Batu Ferringhi

We should mention

A resort fee is included in the total price displayed. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Kids 11 and Younger Eat Free Promotion

Book a stay in any room or rate category and children 11 and younger receive free meals at Garden Café and Sigi's Bar & Grill by the Beach when dining with at least 1 paying adult and ordering from the children's menu.

Details provided at check-in. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. The property can change or discontinue this offer at any time without prior notice. Other restrictions and blackout dates may apply.


Sorry, we seem to have had an issue loading our review content. Try again?