Ratings based on 203 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Nice, clean and comfort and good staff service. Easy to locate and a lot of carpark space
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good hotel to stay for both leisure and business.

Posted Feb 12, 2017
Staffs are very prolite and helpful throughout my stay. Good breakfast and cosy dining environment. Good Swimming pool size and surrounded by beautiful greenery. Vibrant entertainment and it is value for money deal for promotional package offers. Very convient to access to city areas. i will come back next visit to Penang.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2016
Pros: Atmosphere
Excellent experience received in the hotel. Very good restaurant and very good staff. Could add more vegetables to their menu.
4 out of 5
by A verified traveler

Posted Nov 10, 2016 on Hotels
the stay was great overall. just that the buffet breakfast was bad.
3 out of 5
by A verified traveler

Over rated hotel

Posted Nov 3, 2016 on Orbitz
Room and this hotel was over rated / nothing to compare to other 5 stars hotel as far as I knew
5 out of 5
by A verified traveler

Posted Oct 26, 2016 on Hotels
The staff was very friendly and helpful. We would stay here again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 13, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
Definitely not a 5 star experience. The hotel need to be refurbish to the 5 star standard.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 12, 2016 on Hotels