A true 5 star hotel - disappointing beach!
Posted Oct 9, 2016
Fantastic rooms, really comfortable, spacious with great amenities. Spa is expensive but foot therapists round the pool are brilliant and priced perfectly. Great hotel and food is the best we have probably ever had. The Biggest disappointment is the beach. Lots of broken glass on the beach, lots of rubbish washing up daily. Jet skis are noisy and unnecessary. Not enough hotel/public maintenance of the beach areas. Also sea was very rough and you just couldn't go in the water every day also large drop off sand to water. Shame as almost idyllic if it wasn't for the beach.
Comment from Hotel Management
Oct 11, 2016 by SLPenang, Hotel Management
Thank you for your feedback. We are pleased that you had a lovely stay at our resort. We have taken note on the comments regarding the beach and have highlighted them to the city council for further action.
Looking forward to delighting you again on your next visit to Rasa Sayang!
Suleiman Tunku Abdul Rahman
Director of Communications
Shangri-La's Rasa Sayang Resort & Spa