Unfriendly reception supervisor.Reject My request to open small window. Totally disregard i need some fresh air due to my
Medical condition. ( 2 key lock small side windows on L and R side)No problem previous stays open side windows for me.
Comment from Hotel Management
Apr 20, 2017 by Melissa Andrew, Hotel Management
We regret that you did not have a fully enjoyable stay with us. Please be informed that it is our hotel's policy to keep all the windows permanently closed for our guests' safety and security.
However, we thank you for your feedback as it will help us to continuously improve our products and services.
We wish you a speedy recovery and we hope that we will have another opportunity to welcome you back in the near future.