Ratings based on 374 Verified Reviews

3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Queensland

Not as good as expected

Posted Jan 16, 2017
Pros: Staff were very friendly and accommodating and went out of their way to help.
Cons: Room cleaning is a bit basic and could be upgraded. The food could be improved all-round.
Location: Location offers no great views but there are plenty of street food stalls nearby anda large shopping mall and the city's tallest building - great view
It's a budget hotel very much for the transit trade and not recommended for long stays as mine was. There's only a simple coffee shop that's crowded at breakfast but does little trade thereafter. The food is monotonous and often cold. The cooks do a good omelette, though. For those who like an occasional beer or glass of wine, there's no bar and the hotel offers no alcohol with meals. There's a convenience store round the corner to buy beer but no wine. The pool has no shade so is deserted in the middle of the day when it's too hot.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

good location- close to Jalan Penang and KOMTAR

Posted Jan 16, 2017
overall Good and comfortable stay. Housekeeping could be better( we had to ask for hand towels and bath gels)
4 out of 5
Recommended
for Everyone
by A verified traveler from SG

Great eating stalls next to hotel

Posted Jan 16, 2017
Good transport system nearby esp with the hop-on and hop-off bus system
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Weekend Stay at Sunway hotel

Posted Jan 13, 2017
Pros: Clean and spacious rooms and its excellent location.
Cons: Coffee house where buffet breakfast is served could be bigger. Loud music from surrounding entertainment outlets disrupting sleep is a big turnoff.
We stayed 2 nights at Sunway hotel last weekend and found the rooms to be clean and spacious. Our sleep on the first night was interrupted by loud music coming from an entertainment joint across the road. Buffet breakfast was decent but the coffee house was rather small and cramped with so many guests that we decided to skip it the 2nd morning. Location of the hotel was excellent with good street food within a min walk.
5 out of 5
Recommended
for Everyone
by A verified traveler from sg

Grest stay

Posted Jan 13, 2017
Overall everything is perfect. Friendly staff and comfortable and spacious room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel close to Street food and gift shops

Posted Jan 10, 2017
Rooms were spacious for family and premier room for 5 adults. Thursday to Sunday Street food outside hotel were open, very nice Satay, bbq food...hotel within walking distance to lst avenue Mall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice environment

Posted Jan 8, 2017
Generally, i wouldn't say the hotel is extremely near the georgetown tourist attraction, however the hotel is extremely near time square. It was a great experience, the staff was friendly, the food was nice. I would come back to stay or even recommend to friends. One plus point is, there is quite a few food stall and pharmacy around, which makes it very convenient for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly and welcoming staff

Posted Jan 8, 2017
Pros: There quite a selection of food is the morning. The hotel is also convenient if you want to eat anytime.
Generally, i wouldn't say the hotel is extremely near the georgetown tourist attraction, however the hotel is extremely near time square. It was a great experience, the staff was friendly, the food was nice. I would come back to stay or even recommend to friends. One plus point is, there is quite a few food stall and pharmacy around, which makes it very convenient for us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

The hotel is easy to find.

Posted Dec 30, 2016
Overall experience is good. Staff are very helpful and friendly.
3 out of 5
by A verified traveler from Johor

Close to hawker centre

Posted Dec 30, 2016
Bought with promotional price and it close to hawker centre with 2 mins walkinh distance. Services were so-so and most of their staff didn't even smile to you except reception counter. Requested extra 2 towel but being told that each room only get 1 extra. Then, toilet amenities like shampoo and showel gel were too little. Will not visit again.