Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
78% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Salem Oregon

Had issues

Posted Aug 12, 2015
Pros: Close to place we were going on business. Polite clerks.
Cons: Reminded me of a Motel 6 so thought the price I paid was fair. Full price would have infuriated me. Needs a sprucing up.
Location: Centrally located. Close to shops, stores, entertainment...about anything you might want.
Room appeared, overall, not real clean..perhaps so old. Alarm clock was off. Went to continental breakfast at 8 am and nothing but a few slices of white bread and a couple of small Danish. No one in office to ask. No hand rail to get up steps at room and one that did have handrail had large last step...seemed too long a drop to be actual step. Hard for person with a cane. Was sadly disappointed at condition and lack of staff in office. I realize they had at least a young child who did some out with her mom at one time when we needed help. Just not up to what I consider Rodeway standards. Also coffee maker was badly stained and when we made the coffee the packet of coffee (which was basically colored water it was so weak) ended up causing most of the grounds in the bottom of the pot. Both husband and wife were polite. Found Expedia to be easy and will happily use again if needed. Was my first time, called to talk to a person, and loved the ease of use.
4 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Meh...

Posted Jul 14, 2015
Pros: Beds weren't bad.
Cons: The door locks need to be updated and more secure. Towel racks falling off the wall, whole room decor needs to be updated.
Location: DELICIOUS Mexican restaurant across the street! 7-11 less than a block away.
When we first checked in, the front desk guy was nice. Checked in quickly. The AC unit is in the back of the room, so it takes a while for the whole room to cool down. The door was janky, seemed like anyone could easily break into the room. Amazingly delicious Mexican restaurant across the street.
Comment from Hotel Management
Aug 12, 2015 by Manager, Hotel Management
Hi Guest, Thank you very much for this fantastic review. All team members were delighted to hear that you liked your stay so much. Thank you for appreciating our convenient location. It is our great honor and pleasure to serve you. We aim to provide you and all our guests the best quality customer experience you all deserve. We want you and all our guests to enjoy your stay and get your money's worth and even more. We want all our guests to be happy and satisfied. Your satisfaction is very important to us. Thank you for choosing our establishment. We are looking forward to your next visit. Cheers and have a great day.
3 out of 5
Recommended
for Everyone
by A verified traveler from eastern Oregon by boarder

average

Posted Jun 27, 2015
Cons: towels and floor
Location: fairly close to restaurants and show
The experience was average, nothing special about the rooms, the rooms were rather dated. The breakfast was very little juice, coffee, and pastry.
Comment from Hotel Management
Jul 5, 2015 by manager, Hotel Management
Dear Guest, Thank you for your feedback. Your comment on the breakfast selection will be checked by management. We hope to see you again, we will do our best to serve you better.
1 out of 5
by A verified traveler from Oregon

Get a new mattress

Posted Jun 8, 2015
The mattress sagged in the middle. We rolled into the middle all night and had a back ache in the AM. Bfast was certainly lacking. Bathroom was horrible toilet wasn't even fastened down. It rocked and hit the wall.
Comment from Hotel Management
Jun 19, 2015 by Manager, Hotel Management
Hello Darlene, I sincerely apologize for the inconvenience you faced during your stay at our hotel. I will submit report regarding your review and I assure you that this will be looked into carefully by our management and will be addressed accordingly. I hope you will allow us another opportunity to serve you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nampa, Idaho

Unexpectedly Nice.

Posted Jun 7, 2015
Pros: Clean room, great bathroom facilities, easy access to internet.
Location: We came to a family event so did not go many places. We did eat at the H & P Café in Echo and had a fantastic meal for a great price!
We weren't sure what to expect since the price was so reasonable but were pleasantly surprised by the cleanliness of the room. The water in the shower was nice and hot and easy to regulate. This was a very pleasant stay with friendly staff.
Comment from Hotel Management
Jun 19, 2015 by Manager, Hotel Management
Hello G, It feels wonderful that our team was able to exceed guests’ expectations topped with encouraging remarks, thank you very much for sharing your thoughts. Your review will be shared with our team as I am sure they too will be so happy to read your feedback. Glad to have served you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, wa

Trip to Hermiston, oregon We were impressed

Posted Jun 2, 2015
Pros: The cleanliness and location
Cons: a friendlier staff
Location: The motel was located downtown and very close to where we wanted to go
The motel was in a great location and the room was fine. The pool could have been heated but we enjoyed a dip.
Comment from Hotel Management
Jun 4, 2015 by Guest Relations Manager, Hotel Management
Hello Sue, Thank you for your great impression of our hotel. I am pleased that we have met your satisfaction and earned your perfect rating. We hope to have another opportunity to serve you again soon.
3 out of 5
by A verified traveler from idaho

Ok for quick overnight stay

Posted Apr 5, 2015
Our first time in Hermiston so just selected an inexpensive motel. The room was very small. It did have a fridge and microwave, but the door on the latter was cracked and iffy. Overall clean enough but obviously an older establishment. Staff was very friendly and helpful.
Comment from Hotel Management
Apr 25, 2015 by Front Desk Manager, Hotel Management
Hello Elaine, Thank you for taking the time to review your recent experience at Rodeway Inn & Suites. Your feedback is very important to us and we appreciate your candid comments. This will be evaluated and addressed accordingly. We look forward to welcoming you back so we can offer you a better hotel experience.
3 out of 5
Recommended
for Couples
by A verified traveler

Disappointed.

Posted Mar 25, 2015 on Hotels
The staff was friendly, however there was no continental breakfast as advertised. We went down at 7:30am and the door to the lobby was locked. The bed was past worn out. We spent the night trying not to roll into the cavern in the middle of the bed.
Comment from Hotel Management
Aug 8, 2015 by Nakul, Hotel Management
Dear Guest, Thank you for staying with us and I apologize for the inconvenience you experienced. I wish we have complete details about your stay with us so we can pointedly address your concerns and call the attention of the concerned staff on duty. Trust that we will do our best to make your next visit a more pleasant experience.
2 out of 5
Recommended
for Personal Event
by Mary from Bend

Rodeway in Hermiston

Posted Mar 5, 2015 on Hotels
Basic room that matches price
Comment from Hotel Management
May 9, 2015 by Nakul, Hotel Management
Hi Mary, I appreciate your assessment about your recent stay at Rodeway Inn. I regret that you were not entirely pleased with your stay. I assure you that your feedback is taken very seriously and our management works very hard to be able to offer the best value service and accommodation. We will make sure your next stay would be great.
3 out of 5
Recommended
for Business Travelers
by scott

Posted Mar 3, 2015 on Hotels
Comment from Hotel Management
May 9, 2015 by Nakul, Hotel Management
Hello Scott, It is wonderful to hear from you. Thank you so much for the rating you posted about your stay with us. I am glad that we have met your satisfaction. Expect that we will make certain that your next visit will be a great experience.