Ratings based on 295 Verified Reviews

4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 6, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
The hotel was wonderful. Our room was clean and we loved the fireplace. The breakfast was good and filling. Service was excellent. The next time we are in Penn Yan, we will be staying here.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Clean

Posted Nov 25, 2016
Stayed several years ago so expected that the hotel would likely appears older but it did not. It was in excellent shape and very clean.
Comment from Hotel Management
Dec 14, 2016 by Hotel Manager, Hotel Management
Thank you for staying with us during your recent trip to the Finger Lakes. We are so pleased to read your positive comments about our hotel. We hope to host you again very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a quaint town.

Posted Nov 23, 2016
Pros: the hospitality of the staff.
Cons: a restaurant nearer
Location: very little
Nice place to stay but out of the way from everything. Need especially a nice restaurant close by.
Comment from Hotel Management
Dec 14, 2016 by Hotel Manager, Hotel Management
Thank you for staying with us and for providing feedback on our property. We are thrilled to read your comments about the staff. We look forward to having you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wiiliamsport, PA

Nice Location

Posted Nov 20, 2016
We've stayed here before to visit the wineries. Good location to visit the three lakes we like. Nice hotel,clean,good breakfast, and staff is very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Night Away!

Posted Nov 20, 2016
Great hotel, beautiful area... everything you need in walking distance!
Comment from Hotel Management
Dec 14, 2016 by Hotel Manager, Hotel Management
Thank you for taking the time to review our property on Expedia. We are thrilled to hear that you enjoyed the local area as we are very fortunate to be located in the heart of wine country and nestled between two gorgeous lakes. Please think of us again the next time you need a night away.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Enjoyed our stay

Posted Nov 15, 2016
Location: The hotel is located just off the Main Street in Penn Yan. We were there to do the Holiday Wine Tour on Keuka Lake and the location was perfect.
Very nice hotel in a convenient location in Penn Yan. Room was large, very clean and the beds extremely comfortable. Hotel staff were friendly and courteous. The lobby was comfortable and nicely decorated. Nice selection of hot and cold food on the breakfast buffet. Would definitely stay at the Best Western again if in the area.
Comment from Hotel Management
Dec 14, 2016 by Hotel Manager, Hotel Management
Thank you for staying with us during you recent trip to Keuka Lake. We are pleased to hear that you enjoyed you recent stay with us and we hope to host you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice.

Posted Nov 14, 2016
Pros: Clean,safe and great breakfast.
Cons: Parking.
Location: Nice little town to walk around. Several places to dine.
Staff was very nice and knowledgeable. I thought it was closer to the lake or had a view but didn't. Great fresh breakfast for a motel.
Comment from Hotel Management
Dec 14, 2016 by Hotel Manager, Hotel Management
Thank you for stay at the Best Western Plus Vineyard Inn and Suites and for providing feedback on our property. We are happy to hear that you took advantage of our central location in the quaint town of Penn Yan and delicious local restaurants. We look forward to welcoming you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel, convenient location.

Posted Nov 12, 2016
We were looking for a modern clean hotel to stay after tasting wine. This hotel was at the top of the lake and a great place to end the day. We ate at Top Of The Lake, which is less than a mile away, it was just ok. In Penn Yan we could not find a decent place to eat - just college sports bars on the one street in town . The breakfast in the hotel was different : you could make your own waffles!
Comment from Hotel Management
Dec 14, 2016 by Hotel Manager, Hotel Management
Thank you for staying with us during your recent wine tasting getaway. We are excited to hear that you enjoyed our daily breakfast and took advantage of our waffle station. Next time you are in the area you should try Timmy G’s Restaurant. It comes highly recommended by our staff and all of the guest we send there have very positive feedback. We hope to have you back again soon.