Ratings based on 334 Verified Reviews

2.5 out of 5
41% of guests recommend
2.6 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

convenient to bus station

Posted Dec 21, 2016 on Hotels
Work being done. I hope others will enjoy improvements.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
We are pleased you enjoyed your stay. We are happy to be in progress of updating the hotel and glad you noticed...We look foward to seeing you in the future
1 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
There were roaches and lizard crawing all around in my room and on me and I couldn't sleep was not please with this experience
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
We apologize we did not exceed your expectations and will correct the issue you have mentioned
2 out of 5
by A verified traveler

Posted Nov 15, 2016
Alright. For the quality and service the price should've been much cheaper. Look like they had local people living in the hotel. They were fixing on it. So they had boarded up rooms blocked off by caution tape. It took maintenance almost two hours to come and check on the TV issues we were having. Housekeeping didn't come and clean room as requested. We had to go and get our own towels. They have a lot of improving to do.
Comment from Hotel Management
Nov 19, 2016 by jm, Hotel Management
We apologize we did not exceed your expectations and hope to correct what you have mentioned and earn your business in the future.
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Excellent
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
We are pleased you enjoyed your stay and hope to see you again soon
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Value for money
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
We are pleased you enjoyed your stay and hope to see you again soon
2 out of 5
by A verified traveler

Posted Oct 13, 2016 on Hotels
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
We apologize we did not exceed your expectations and hope to correct what you have mentioned and earn your business in the furure
2 out of 5
by A verified traveler

Pay a bit more!!!!

Posted Sep 26, 2016 on Hotels
Room was in disrepair and found empty juice bottles behind mattress
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
We apologize we did not exceed your expectations and hope to correct what you hove mentioned and earn your future busisness
4 out of 5
by A verified traveler

Quite and clean

Posted Sep 19, 2016 on Hotels
I had a great time while there ! I will definitely be back!!!
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
We are glad you enjoyed your stay and hope to see you back soon
4 out of 5
by A verified traveler

Posted Sep 11, 2016 on Hotels
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Thanks for the stars and we look foward to seeing you again soon
3 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, AL

Decent for the Price

Posted Sep 7, 2016
Definitely not the worst hotel where I've stayed. We had the king bed room for three people. We booked it the same day that we planned on staying so the reservation had not been sent to the hotel yet. We sorted it out and got the room we wanted. The room was comfortable, but by no means luxurious. There were a few small bugs every now and then, but nothing big like a cockroach or anything like that. Be aware that if you get the king bed room that the bathroom area is open to the bed area. Like if you're standing in the front door or by the bed, you can see the shower. Thank God for the opaque shower curtain (had a see-through strip where your face is) or it would have been very awkward getting ready in the morning. Also the room was pretty muggy, so towels and things from the beach had to be dried with the coin-operated laundry downstairs. Overall is was not a negative experience and the drive to Pensacola beach was only about 30-45 mins depending on traffic. But if we hadn't been on such a tight budget, I probably would have gone up another $20/night or so and gotten a better place.
Comment from Hotel Management
Sep 9, 2016 by jj, Hotel Management
We are glad you enjoyed your stay and will work hard to correct the issues you listed to earn your future business, ps- You had the only room in house with an open shower