Ratings based on 266 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not happy
Posted Apr 16, 2018 No coffee available until 7 AM and you had to pay for it. I waited 45 minutes to get one cup of coffee at the bistro. The pull out sofa bed was horrible. Our TV remote control was broken and it took twice for the person to come back for it to be fixed. I feel like I was way overcharged and I paid for two rooms for two nights. Staff were great
Recommended
for Everyoneby A verified traveler
Posted Apr 3, 2018
Pros: location
Cons: price
good, except for the review request. Don't waste my time.
Recommended
for Everyoneby A verified traveler from Tampa
Nice hotel, close to the beaches
Posted Mar 8, 2018.nice hotel, friendly staff, clean rooms centrally located to events and the beaches
Recommended
for Everyoneby A verified traveler
Posted Feb 27, 2018
The setting was very nice. I enjoyed the patio area and hot tub. I would have like to have had my coffee and cups replinished since I stayed 2 nights. My overall experience was a good one.
Recommended
for Everyoneby A verified traveler
Posted Feb 26, 2018
We enjoyed are stay. Walking distance to many restaurants.
by A verified traveler
Posted Jan 19, 2018 on Hotels
Comment from Hotel Management
Jan 30, 2018 by Jennifer Mason, General Manager, Hotel Management
Dear Ron,
Thank you for your recent review of our hotel. We appreciate your rating of 5 out of 5! We hope that you will choose to stay with us again if your travel plans bring you back to Pensacola!
by Richmond
Posted Oct 30, 2017 on Hotels
by Carla
Posted Oct 26, 2017 on Hotels
by Edward
Posted Oct 23, 2017 on Hotels
Recommended
for Everyoneby A verified traveler from Montgomery AL
Favorite place in Pensacola.
Posted Oct 23, 2017Great location. Beautiful renovation. Staff is excellent.