Ratings based on 266 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Not happy

Posted Apr 16, 2018
No coffee available until 7 AM and you had to pay for it. I waited 45 minutes to get one cup of coffee at the bistro. The pull out sofa bed was horrible. Our TV remote control was broken and it took twice for the person to come back for it to be fixed. I feel like I was way overcharged and I paid for two rooms for two nights. Staff were great
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2018
Pros: location
Cons: price
good, except for the review request. Don't waste my time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Nice hotel, close to the beaches

Posted Mar 8, 2018
.nice hotel, friendly staff, clean rooms centrally located to events and the beaches
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2018
The setting was very nice. I enjoyed the patio area and hot tub. I would have like to have had my coffee and cups replinished since I stayed 2 nights. My overall experience was a good one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2018
We enjoyed are stay. Walking distance to many restaurants.
5 out of 5
by A verified traveler

Posted Jan 19, 2018 on Hotels
Comment from Hotel Management
Jan 30, 2018 by Jennifer Mason, General Manager, Hotel Management
Dear Ron, Thank you for your recent review of our hotel. We appreciate your rating of 5 out of 5! We hope that you will choose to stay with us again if your travel plans bring you back to Pensacola!
5 out of 5
by Richmond

This traveler left a rating score only Posted Oct 30, 2017 on Hotels
5 out of 5
by Carla

This traveler left a rating score only Posted Oct 26, 2017 on Hotels
5 out of 5
by Edward

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Montgomery AL

Favorite place in Pensacola.

Posted Oct 23, 2017
Great location. Beautiful renovation. Staff is excellent.