Ratings based on 1,316 Verified Reviews

3.1 out of 5
57% of guests recommend
3.1 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jun 13, 2018
Comment from Hotel Management
Jun 14, 2018 by Marty, Hotel Management
Thanks for taking the time to let us know about your stay with us,
3 out of 5
by A verified traveler

Posted Jun 10, 2018
Good location but hotel was very old and not in great condition.
Comment from Hotel Management
Jun 10, 2018 by Marty, Hotel Management
Thanks for taking the time to tell us about your stay. We are continuously working to make improvements. We recently added a gym and are in the process of remodeling the bathrooms. We have several other projects that we are also working on. We hope you will stay with us again.
4 out of 5
by A verified traveler

Posted Jun 4, 2018
The only thing I can say bad is the pool was sorta dirty. Other than that I was completely satisfied!
Comment from Hotel Management
Jun 4, 2018 by Marty, Hotel Management
Thanks so much for staying with us. We have been having thunderstorms and it did make the pool look a little cloudy, but it is completely clear now. Hope to see you again soon.
3 out of 5
by A verified traveler

Posted Jun 3, 2018
Staffers are nice and pleasant but the property is old and the room smelled very musty
Comment from Hotel Management
Jun 3, 2018 by Marty, Hotel Management
Thank you for the nice comments regarding the staff. We all work hard to ensure that every guest has a pleasant stay. I am sorry if the room smelled musty.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pensacola, FL

Posted Jun 3, 2018
Room was clean and the bed was comfortable. The rooms Need to be updated. The pool and surrounding area needed attention to cleanliness.
Comment from Hotel Management
Jun 3, 2018 by Marty, Hotel Management
Thank you so much for taking the time to let us know about your stay. We are currently in the process of updating our bathrooms and will continue to make updates. I'm sure you will see the difference on your next stay with us.
3 out of 5
by A verified traveler

Posted May 29, 2018
Staff was very friendly but room cleanliness was subpar. Pillow covers had stains on them and room had a mildew smell.
Comment from Hotel Management
May 31, 2018 by Marty, Hotel Management
Thank you for your nice comments regarding the staff. We really do use our guest feedback to make improvements, however, I would need to know the room number so that I can work with the room attendant on doing a better job.
4 out of 5
by A verified traveler

Posted May 23, 2018
Comment from Hotel Management
May 24, 2018 by Marty, Hotel Management
Thanks for the feedback. We really appreciate it.
2 out of 5
by A verified traveler from TN

Posted May 20, 2018
The rooms in the back of the hotel are a dump. They moved us to the front part of the hotel after we complained. That was just a step up from a dump. It is old and dirty. I do not recommend this place unless you are broke and cannot afford to stay anywhere else. We got our money back for the remaining time we did not stay. We left after one day. Never to return.
Comment from Hotel Management
May 21, 2018 by Marty, Hotel Management
I am sorry that we failed to meet your expectations. We will try harder.
4 out of 5
by A verified traveler

Posted May 18, 2018
Comment from Hotel Management
May 18, 2018 by Marty, Hotel Management
Thanks for taking the time to let us know about your stay. We appreciate the feedback.
3 out of 5
by A verified traveler from Pensacola Florida on Palafox

Posted May 16, 2018
Not what I expected from. Needs major upgrades. The staff is excellent.
Comment from Hotel Management
May 17, 2018 by Marty, Hotel Management
Thanks so much for the feedback. We do have an excellent staff. We are currently working on upgrades and hope you will stay with us again.