Ratings based on 1,262 Verified Reviews

3.1 out of 5
57% of guests recommend
3.1 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2018
I enjoyed my stay here. If you need a fairly cheap motel, this is the one to go to.
Comment from Hotel Management
Feb 12, 2018 by Marty, Hotel Management
Thank you for the nice comments. We will see you next time. Marty
3 out of 5
Recommended
for Everyone
by A verified traveler from houston, texas

Fine for the price

Posted Jan 29, 2018
I had (accidentally) book a smoking room originally. Could barely sleep in it. Went immediately the next morning and the girl at the front was more than helpful! She switched our rooms with no issues. There aren’t any amenities really and the place is slightly sketchy at night. Loud trains, car window busted out. But the location was perfect for us and the price was cheap. Not an amazing place but it’s fine for a cheap hotel. The sheets appeared clean.
Comment from Hotel Management
Jan 31, 2018 by Marty, Hotel Management
Thanks for taking the time to tell us about your stay with us. We do have an amazing staff and we use a linen service for our sheets and that results in that fresh, crisp feeling.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pensacola, FL

Posted Jan 23, 2018
¡!¡(((!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!¡!¡!!!!!!!!!!!!!
Comment from Hotel Management
Jan 23, 2018 by Marty, Hotel Management
Thanks so much. We appreciate the positive feedback Marty
2 out of 5
by A verified traveler

Posted Dec 24, 2017
Friendly staff but the conditions were very disappointing (not that clean and broken door handle/shower fixture). If you can get it for suuuuper cheap, decent deal.
Comment from Hotel Management
Dec 27, 2017 by mARTY, Hotel Management
Thank you for the nice comments regarding the staff. We do have an outstanding team. However, I am sorry that you experienced an issue. If you had let us know, we would have done everything possible to correct the issue. We do hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

This was my 3rd visit

Posted Dec 11, 2017
Nice hotel. Was not as clean as before but I will still stay when I'm in town
Comment from Hotel Management
Dec 12, 2017 by Marty, Hotel Management
Thank you - We are looking forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Close to downtown

Posted Dec 8, 2017
Pros: Proximity to downtown
Cons: Interiors are a bit dated, but they are clean!
Location: Pensacola has great beaches about 20 minutes from here, loved walking around downtown, lively nightlife scene.
This was a great hotel. It was very close to downtown, and I was able to walk back and forth pretty easily, only 15-20 minutes depending on where I was. Rooms were comfortable (though a little humid smelling, but that's Florida for you I think!), didn't get to try the pool, continental breakfast was a nice start to the day, and the outside looked very nice. Would stay again if I need to come back to Pensacola.
Comment from Hotel Management
Dec 12, 2017 by Marty, Hotel Management
Thanks so much for letting us know about your stay. we appreciate such positive feedback and we look forward to seeing you again soon.
2 out of 5
by A verified traveler from louisiana

Posted Dec 3, 2017
Small room,bathroom looked rusty and dirty,tv not working right,mirror black spots all over it, hard to control ac,room needs to be updated and new paint done to walls, took forever for hot water,very rough toliet paper and never enough in the room. The only one good thing was the bed was comfortable. Overall disappointed.
Comment from Hotel Management
Dec 7, 2017 by Marty, Hotel Management
I am very glad that you rested comfortably in the bed. I am sorry that you did not care for your room. The next time, please let us know about any deficiencies and we will do our best to make corrections.
1 out of 5
by A verified traveler from Atlanta, Ga

Terrible

Posted Nov 29, 2017
The room had a very strong musty, moldy smell that gave me a headache. The baseboards were disgustingly dirty. The shower had mildew stains. It took 20 minutes to get hot water to the shower, and the water pressure was poor when you used hot water.
Comment from Hotel Management
Dec 1, 2017 by Marty, Hotel Management
I am so sorry that you did not enjoy your stay with us. I wish that you had let us know about any issues and we would have been happy to have moved you.
5 out of 5
by Timothy

Posted Nov 27, 2017 on Hotels
Comment from Hotel Management
Nov 30, 2017 by Marty, Hotel Management
Thanks for the terrific rating.
4 out of 5
by A verified traveler

Decent hotel with wonderful staff

Posted Nov 24, 2017
The hotel itself is decent. The staff is wonderful. The location was good but a bit noisy for my taste. The included breakfast was nice also.
Comment from Hotel Management
Nov 27, 2017 by Marty, Hotel Management
Thanks for the nice comments. I am delighted that you enjoyed your stay with us. We look forward to seeing you again soon.