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Reviews of Hampton Inn & Suites Pensacola I-10 N at Univ. Town Plaza

2.5 out of 5
Hampton Inn & Suites Pensacola I-10 N at Univ. Town Plaza
7050 Plantation Rd, Pensacola, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 436 out of 744 reviews" "
Rating 8 - Good. 202 out of 744 reviews" "
Rating 6 - Okay. 61 out of 744 reviews" "
Rating 4 - Poor. 24 out of 744 reviews" "
Rating 2 - Terrible. 21 out of 744 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and accommodations.
Stayed 1 night in Mar 2024

6/10 Okay

Christopher, Winter Haven

Liked: Cleanliness
Disliked: Staff & service
The room was clean. But the staff wasn't friendly and the hotel was difficult to find. The directions given did not get me to the hotel properly, I drove around exhausted from my day's drive until I finally recognized the building by the scaffolding in the front.
Stayed 1 night in Mar 2024

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 1 night in Feb 2024

4/10 Poor

Joe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had crime seen take on back door looks like the property is under construction.
Stayed 1 night in Feb 2024

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Property is being renovated. Workers at ur window at 8am. Bathroom toilet is low too ground, no exhaust fan, styrofoam cups??? Temp system is poor. Breakfast left alot to be desired.
Stayed 1 night in Feb 2024

10/10 Excellent

Larry

Stayed 2 nights in Feb 2024

10/10 Excellent

London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

4/10 Poor

diane

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Under construction and no hot water in showers. Breakfast was limited and no discount for inconvenience of remodeling
Stayed 2 nights in Feb 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Marty D., Carthage

Business traveler, Traveled with family
Liked: Amenities
This property looks great from the front as you pull up to the front entrance . As you enter the front door , there is a sign saying that the property is starting a renovation . We stayed 4 nights . The last 2 days there were construction guys everywhere and hammering and drilling just outside our room . Phone calls to manager were answered but Stephanie Love did nothing to mitigate the irritating noises . DO NOT STAY AT THIS HOTEL for the next 30 days . The management here is really bad .
Stayed 4 nights in Jan 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sherry

Traveled with family and small children
Exceptional service
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Teresa

Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems!
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Oscar

Traveled with family
Location is good and staff very friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Debbie

Stayed 2 nights in Dec 2023

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up.
Great hotel. Room was comfortable and well equipped. Bed was comfortable. Breakfast was wonderful. Will stay here again next time I’m needing a hotel in Pensacola.
Stayed 1 night in Dec 2023

10/10 Excellent

Connie

Stayed 1 night in Dec 2023

8/10 Good

Donique

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

REBECCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be the best motel we have stayed in in a long time. The place was very clean, the staff was super friendly and this was definitely the best breakfast bar ever!
Stayed 1 night in Dec 2023

10/10 Excellent

julie

Stayed 1 night in Dec 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the modern furniture and comfy bed. Delicious breakfast, too.
Stayed 1 night in Nov 2023

10/10 Excellent

Carlos

Liked: Amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2023

10/10 Excellent

seniada sallie

Liked: Amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular experience. Breakfast was excellent! Staff very attentive!
Stayed 1 night in Nov 2023

6/10 Okay

Brigette

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very pleased with my stay at the Hampton. The staff was very friendly and helpful. Check-in was done with little effort. My room was impressive - plenty of space and linens, comfortable beds. The breakfast provided a smorgasbord of foods from which to choose. The ladies was so nice as they greeted us and resupplied the dishes. This was the second time I stayed at this Hampton, and I was not disappointed at all.
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All around great stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Cristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2023

8/10 Good

Julissa

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Receptionist was terrible
Stayed 1 night in Oct 2023

4/10 Poor

Taco

Stayed 1 night in Oct 2023

10/10 Excellent

Joe

Stayed 1 night in Oct 2023

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is quiet and the hotel is very clean and the staff is friendly. I have stayed here twice now and both times were great.
Stayed 1 night in Oct 2023

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I loved this hotel! It was very clean, updated and the beds were very comfy. Free breakfast in the morning and in a good location. Would stay again!
Stayed 1 night in Sep 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Great staff! Great breakfast! Will be back for sure! And dog friendly woof, woof!
Stayed 2 nights in Sep 2023

10/10 Excellent

john

Traveled with family
Liked: Amenities
Staff was excellent
Stayed 5 nights in Sep 2023

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Convieniant todining and shopping. Clean hotel and quiet.
Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023