Ratings based on 241 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for the money - close to the airport

Posted Aug 20, 2017
The staff was extremely welcoming, courteous, and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 19, 2017
Pros: Friendly staff. Superb Breakfast. Location. walking distance to restaurant. Dunkin donuts across parking lot.
Cons: Nothing
Location: Close to I10 but far enough away so you didn't here road noise. Close to restaurant.
We enjoyed our stay. Staff was very friendly and helpful. Breakfast was superb. There were 3 of us in our party. One of them complained that the bed was uncomfortable. I thought the bed was comfortable. I'd stay in this hotel again.
3 out of 5
by A verified traveler

Not Chickfila Customer Service

Posted Jul 26, 2017
Pros: The bed was comfortable and breakfast was awesome
Cons: Work on their customer service skills
Location: Pensacola beach is about a 25 minute drive. It was amazing!
I booked a total of 4 rooms through Expedia, 3 on reservation and 1 on a separate reservation. When we arrived at the clerk member advised me they only had 3 rooms reserved for me, (2) on 1 reservation and (1) from the second reservation. I showed the clerk both itineraries, she and the male clerk advised Expedia did not send all the information to them. Therefore, they only had 3 room saved for me and I would have to book another room separately. After about 20 minutes, I was advised to call Expedia. Expedia told me to show them my itinerary (which I had all ready done) and then placed on hold while the rep from Expedia called the hotel. The clerk had the audacity to argue with the Expedia representative right in front of me. I requested to speak with the manager (whom was in ear shot), she at first was not removing the blame from me. After calmly explaining to her, the error was between her hotel and Expedia she looked in the computer, and the other room miraculously appeared....As a consolation she gave my party a free breakfast, which was very worthwhile. But the headache leading up could and should be been avoided!
4 out of 5
by D from Pensacola, Fl

Where's the complimentary breakfast?

Posted Jun 12, 2017 on Hotels
Nice place
5 out of 5
by rokeeta

Will stay here from now on when I visit Pensacola

Posted Jun 4, 2017 on Hotels
This hotel was very nice! We really enjoyed our stay. Breakfast was superb!
5 out of 5
by glenda

This traveler left a rating score only Posted May 10, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Posted May 9, 2017
It was amazing!! Close to everything!! Will be back again!!
5 out of 5
by Emory

Wonderful

Posted Apr 24, 2017 on Hotels
Awesome stay. Loved it.
5 out of 5
by Kimberly

This traveler left a rating score only Posted Apr 17, 2017 on Hotels
5 out of 5
by Joseph

This traveler left a rating score only Posted Apr 17, 2017 on Hotels