The best part of my stay was the desk clerk who checked me in. I had a very long and difficult day, the clerk listened , made me feel comfortable and more relaxed. It was a pleasure to see him smile and I felt his overall demeanor take away my stress.
Comment from Hotel Management
Dec 4, 2016 by Jasmine Hunt - Assistant General Manager, Hotel Management
Hello Cynthia, thank you for the detailed review. I love learning about ways we can improve the guest experience. We will be replacing the carpet with new carpet this winter, I hope that helps improve the cleanliness feeling of the room. I really appreciate the staff shout out, it always warms my heart to read how great they are! Please come enjoy our balcony view again soon!