Ratings based on 674 Verified Reviews

3.0 out of 5
57% of guests recommend
3.0 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from panamacitybeach

Great hotel value. Allowing pets is a major plus

Posted Aug 17, 2017
Great hotel. Pet friendly. Great friendly staff. Could use to add to their breakfast. Maybe waffles and eggs. Did I say super friendly staff?
Comment from Hotel Management
Aug 18, 2017 by Scott L., Hotel Management
Dear Scott, Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Mobile. Sincerely, Scott L. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Great hotel for cost

Posted Jul 20, 2017
Room was super spacious. Clean. Comfortable after a long day on the beach. The staff was great. Met Jeremy at the desk and was so helpful. Breakfast was fantastic. Lots of choices considering it is as free. I would recommend to all
Comment from Hotel Management
Jul 24, 2017 by LaQuinta, Hotel Management
Dear Gigi, Thank you so much for reporting your experience on your stay with us. we are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Pensacola. Cranita L. Pitts General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Gilbert, AZ

Posted Jul 19, 2017
It was an ok room, quiet and comfortable. Housekeeping only came one time in the week we were there, and we had to ask for coffee every day.
Comment from Hotel Management
Jul 20, 2017 by LaQuinta, Hotel Management
Dear Linda, Thank you taking the time to respond. It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Cranita L. Pitts General Manager
2 out of 5
by A verified traveler

Disappointed

Posted Jul 19, 2017
Tub was clogged, dryer broken all 4days we were there, blow dryer broken, house keeper only replaced towels never did any other types of cleaning, sheets were dirty tub dirty sink dirty tiolet dirty and room smelled like mold. Elevator broken. I was very dissatisfied with our stay.
Comment from Hotel Management
Jul 20, 2017 by LaQuinta, Hotel Management
Dear Anonymous, Thank you for taking the time to respond, It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Cranita L. Pitts General Manager
1 out of 5
by A verified traveler

disappointed

Posted Jul 18, 2017
Pros: leaving
key cards did not work rooms smelled floors sticky did not stay
Comment from Hotel Management
Jul 20, 2017 by LaQuinta, Hotel Management
Dear Anonymous, Thank you for taking the time to respond, It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Cranita L. Pitts General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from nashville tn

Great location, restaurants,stores,

Posted Jul 15, 2017
Great location, restaurants, stores .only issue is traffic
Comment from Hotel Management
Jul 20, 2017 by Laquinta, Hotel Management
Dear Rodriquez, Thank you for taking the time to respond, It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Cranita L. Pitts General Manager
2 out of 5
by A verified traveler

Posted Jul 14, 2017
Room was smelly on entry, shower drain didn't work. Shower curtains showed signs of mold. Right next to a Dennys which was nice
Comment from Hotel Management
Jul 20, 2017 by Laquinta , Hotel Management
Dear Anonymous, Thank you for taking the time to respond, It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Cranita L. Pitts General Manager
1 out of 5
by A verified traveler from Ft Myers

Not Human Friendly

Posted Jul 10, 2017
Pros: Nothing
Cons: Faster Exit
Location: Dumpy at Best
If I had dogs they would not want to stay in this hotel. IT WAS GROSS. I opened the door and asked for my refund.
Comment from Hotel Management
Jul 13, 2017 by Laquinta, Hotel Management
Dear John, Thank you for taking the time to respond. It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Cranita L. Pitts
1 out of 5
by A verified traveler from pensacola

Posted Jul 10, 2017
Pros: nothing
Cons: clean it
Not suitable for humans. Rooms were gross. I would not stay in this location in a million years. Rooms smelled like dead animals.
Comment from Hotel Management
Jul 12, 2017 by Laquinta, Hotel Management
Dear David, Thank you for taking the time to respond. It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Sincere;y, Cranita L.Pitts General Manager
2 out of 5
by A verified traveler from Pensacola,Fl

The best priced for the area

Posted Jul 9, 2017
They had roaches I had to spray my entire room. They where understaffed. I also had to get my own towels.
Comment from Hotel Management
Jul 12, 2017 by Laquinta, Hotel Management
Dear Barbara, Thank you for taking the time to respond. It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Sincerely Cranita L. Pittts General Manager