Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Gunshots!

Posted Apr 25, 2016 on Hotels
This was by far the scariest stay my family has ever experienced at any hotel!We decided on this one because of the size of the room and all the room has to offer. The first night we were there, there was a large party going on in the suite next to us,20+ young adults were going in and out of the room, hanging around the corridors and blocking the stairs, we called the front desk. The person who answered said they would take care of it. We all fell asleep about 30 min later until we were woken up to a total of 5 gunshots, and what sounded like a heard of elephants running down the stairs. About 20 min later we heard the sheriff banging on the door and hollering to get out with hands up,about 15 min after that, they were banging on our door to see if we had witnessed anything. The next morning we got to dodge left over blood stains that had not yet been cleaned. We understand that you could be at any hotel in any location and have something tragic happen, but the kicker to all of it is when we spoke to the general manager on Monday morning, she didn't seem to grasp the idea that our entire stay there was ruined because we were literally next door to what happened. Thankfully, after a frustrating call with her, we called hotels.com and they were very saddened to hear about our experience, so they did what we felt the hotel itself should have done, and reimbursed us for the entire stay plus gave us one night at any hotel for the future.
1 out of 5
by A verified traveler

NOT WHAT I WOULD CALL AVERAGE

Posted Mar 31, 2016
Pros: BREAKFAST
Cons: EVERYTHING NEEDED TLC
WE WERE WITH ANOTHER COUPLE THERE FIRST ROOM THEY PULLED DOWN THE BED IT LOOKED LIKE SOMEONE HAD A HAPPY ENDING BUT THEY DIDNT CHANGE THE SHEETS. THEY GOT A NEW ROOM IT WAS BETTER. OUR ROOM SMELLED OF DOG OR CAT URINE WE STAYED ONE NIGHT DEMANDED A NEW ROOM AND IT WAS BETTER. THE POOL AND HOT TUB HAD DIRT FLOATING EVERYWHERE WOULDNT HAVE EVEN CONSIDERED USING THEM. BUT THE BEDS WERE COMFORTABLE.
4 out of 5
by kevin from conyers, ga

like an old friend

Posted Mar 24, 2016 on Hotels
weekend visit with daughter at school. very friendly greeting and welcome back from desk. always nice breakfast. older hotel, a few cosmetic problems, nothing serious. NEW carpet and NO MUSTY beach smell!
4 out of 5
by A verified traveler

Posted Feb 24, 2016
Good stay, was clean and very confortable. Close to restaruants.
1 out of 5
by A verified traveler from FL

Management Issue

Posted Feb 23, 2016 on Orbitz
Management at this hotel was very uncooperative and not willing to work with customers when issues beyond the control of the customer happens. Won't go into details but Manager was not accommodating and very rigid.
2 out of 5
by A verified traveler from west virginia

comfortable but not clean and is nousy

Posted Jan 31, 2016
Floors furniture and light fixtures dusty not been clean for like a mo or more. Staff was okay one of the cleaning staff
4 out of 5
by Edwin from Memphis

Posted Jan 19, 2016 on Hotels
This was good place to stay with a pet. It was convenient and met our needs. However, it is a bit aged and is isolated next to the University mall. Not much activity around that area anymore.
4 out of 5
by Martha from Green Cove Springs, FL

Great for the price!

Posted Jan 18, 2016 on Hotels
Very clean and comfortable. We took our dog and were in the back which was perfect. Dog run area was easily accessible. Only complain was that the bathroom offers NO PRIVACY at all. Would have preferred a door.
3 out of 5
by James from Naples Florida

Needs remodeling. Very dated.

Posted Dec 25, 2015 on Hotels
Desk clerk was excellent. She did a great job of taking care of us!
4 out of 5
by A verified traveler

Posted Dec 18, 2015 on Hotels
My stay was great but the breakfast wasn't good. One morning there wasn't any meat. The next day they had sausage patties that was very tough. The eggs was awful but they did have a great waffle machine.