Posted Dec 13, 2016
I am a big fan of booking through expedia but this experience was quite disappointing. Initially I chose this particular hotel because of the location, which was opposite the Pensacola Bay Center (convenience). This hotel needs major renovating, its very old looking and the room was very stuffy. The hotel is better for senior citizens who would appreciate that old artifact look. Another thing was the parking, the hotel rents out the ballroom for functions and the parking lot is insufficient, they should provide suitable parking spots for their occupants. It was 37 degrees when I visited and we had to park extremely far because of their function, so imagine my discomfort walking for such a long time.
I would never stay here again unless renovations were done.
Comment from Hotel Management
Dec 15, 2016 by Pensacola Grand, Hotel Management
Thank you for your feedback, it is appreciated. Due to being located in the historic district, the hotel is built onto the Historic L&N Train Depot, there is alot of history in the hotel. However, we will be doing some renovations in the future, so we hope you come back and see us.