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Reviews of Quality Inn & Suites Pensacola Bayview

2.5 out of 5
Quality Inn & Suites Pensacola Bayview
7601 Scenic Highway, Pensacola, FL

Reviews

7.0

Good

Rating 10 - Excellent. 288 out of 1000 reviews" "
Rating 8 - Good. 281 out of 1000 reviews" "
Rating 6 - Okay. 179 out of 1000 reviews" "
Rating 4 - Poor. 114 out of 1000 reviews" "
Rating 2 - Terrible. 138 out of 1000 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Isaiah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel’s policy was to collect a cash deposit. Had to have someone inspect the room before receiving back. Drain wouldn’t drain in shower. Furniture, carpet, old and dirty.
Stayed 1 night in Apr 2024

6/10 Okay

Erin

Traveled with family
Liked: Staff & service
Cute Motel Cat Colony
Stayed 4 nights in Apr 2024

8/10 Good

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Open lobby for checking in, friendly people at the desk.quiet room
Stayed 1 night in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alexis Van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually were unavailable to stay at this property, but Tiffany went above and beyond to help us get to the right place! If im in the area again i will choose this property again thank you! If you stay in Pensacola stay here you wont regret it!
Stayed 1 night in Mar 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Nicholas

Disliked: Staff & service, property conditions & facilities
I decided to not stay the night because the faucet didn’t work, same with TV. Toilet was clogged, wet paint on the wall and absolutely rude service! Do better!
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is in need of major remodel. Rooms are musty and smell. Towel racks and curtain rods were barely hanging on. The hotel is large and must have been great in the past. Breakfast is great.
Stayed 2 nights in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

6/10 Okay

Lyle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for the review.

8/10 Good

catherine, Jacksonville

Liked: Cleanliness, staff & service, amenities
The room, staff and breakfast were good. The only downside was I was put in a room at the back of the property and I was traveling alone. The door to my hallway was a bit scary. Dark and opened to the stairwell.
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We are pleased to know your stay was good and we look forward to seeing you again.

4/10 Poor

Cassie

Disliked: Cleanliness, property conditions & facilities
Response from Guest Relations on Apr 2, 2024
Thank you for the review.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We are pleased to know your stay was good and we look forward to seeing you again.

6/10 Okay

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Took forever to get deposit back
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

6/10 Okay

Cynthia

Easy location off Interstate 10. Friendly staff. Beds were comfy and breakfast was tasty—cheese omelets and warm biscuits. Rooms need upgrading. Only a DQ nearby for food which was OK with us.
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

6/10 Okay

Gloria, El Paso

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel in general is acceptable but the mattresses are very uncomfortable!
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

8/10 Good

Donari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We are pleased to know your stay was good and we look forward to seeing you again.

2/10 Terrible

Kenny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First found out the resturaunt/bar wasnt open. ( main reason i chose them) then went to the room for the first time and there was toilet tissue on the floor. Bed was hard as a rock. Cable was constantly going out. When reportrled to staff i was given the "deal with it attitude. I left 2 days early because the 4 days i was there my room was not cleaned and i couldnt sleep do to the worn out bed and all the noise. Do not recommend.
Stayed 5 nights in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

10/10 Excellent

IRA, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for the review.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We are pleased to know your stay was good and we look forward to seeing you again.

8/10 Good

Matthew

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good large two room suite with two bathrooms. Plenty of space for the kids. Only problem - we have children with a disabilities and asked for a first floor room… we got in late and they didn’t have one available - so they put us in an upstairs room which would be fine, but there is no elevator.
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

2/10 Terrible

Susann

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking to far away reservation took money off my card after it says you can pay at property and your card won’t be charged building under construction had to walk around workers to get outside rude at check in been almost a week I have not revived my deposit back yet even tho they said a couple days it’s been a week now still nothing no machine to get laundry soap from laundry under construction unable to wash clothes breakfast they give you tickets for and they only gavie us tickets for one day when we stayed two day
Stayed 2 nights in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

10/10 Excellent

Lecedrick

Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for the review.

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service
I asked for a early check in at 9 was told to check back I went back at 115 was told no room yet then called at 140 still no room I went back at 236 and was given a room I had been driving 10 hours and waited over 5.5 hours when I checked out I voiced my opinion and was shut down being told I didn’t understand how long it takes to get rooms ready and on and on I told her I would never come back and of course was given a rude answer amazing this is allowed
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities
This property has a very bad smell
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

8/10 Good

Joshua

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Easy to get to from I-10 the shower didn’t turn all the way on behind bed was dirty and had people smoking pot in the back corner around our area
Stayed 2 nights in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

8/10 Good

Kimberly

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
window curtains not clean
Stayed 1 night in Mar 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service
Clean and easy going
Stayed 1 night in Feb 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We are pleased to know your stay was good and we look forward to seeing you again.

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
Overall, the motel is in need of repair and upgrading.
Stayed 2 nights in Feb 2024
Response from Guest Relations on Apr 2, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

10/10 Excellent

Don, eMERALD Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location freindly staff, clean rooms ,great breakfast,good price. Can't get any better then that.
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 6, 2024
Thank you for commenting about your stay. We are p[leased to know your stay was good and look forward to seeing you next time.

8/10 Good

Norm

Liked: Staff & service
Breakfast was below standards. But about what you've comexto expect.
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, cheap, nice courtyard, clean and an amazing hot breakfast! Sausage, country gravy and biscuits, eggs, grits, pancakes ands make your own waffles! For the price, I was amazed!
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for commenting about your stay. We are pleased to know your stay was good and we look forward to seeing you next time.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quality Quality Inn
For the price it is nice!
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for comment about your stay. We are pleased to know your stay was good and we look forward to seeing you again.

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

10/10 Excellent

Ghislaine

Traveled with partner
Liked: Amenities
All good 😊
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

2/10 Terrible

Andres

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stinky I had a balcony door that someone could easily open from outside the hotel … terrible that room 101
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

8/10 Good

Bobbie

Business traveler
Liked: Staff & service
Business Trip
Area around hotel not well lit stay was decent and I did like the fact that the door was inside a keyed entry.
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for comment about your stay. We are pleased to know your stay was good and we look forward to seeing you again.

6/10 Okay

April

Stayed 3 nights in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive and near the ocean
Stayed 3 nights in Dec 2023
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

10/10 Excellent

Nick, Mount Pleasant

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

6/10 Okay

Geysi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

10/10 Excellent

Velibor

Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

2/10 Terrible

Zachary

Traveled with family
Did not stay at property. Had to cancel. Property canceled reservation. Orbitz.com will not refund payment
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 1, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was ok
Stayed 1 night in Dec 2023
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

8/10 Good

Phuoc

Traveled with family and small children
Liked: Staff & service
Property is old and run down but it cleans and quiet you can’t beat the price
Stayed 1 night in Dec 2023
Response from Guest Relations on Feb 1, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relations on Feb 1, 2024
Thank you for the review.

10/10 Excellent

LISA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, right off interstate, nice breakfast, nice bed. Hotel did nothing for Christmas, nothing for guests (no cards, no cookie, no candy cane, no appreciation..S.A.D.).
Response from Guest Relations on Feb 1, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't think it was legal in Florida...but I could smell it going down the hallway. When we were leaving, the juice bar was out of order, and my wife insisted we depart with no breakfast.
Stayed 1 night in Dec 2023
Response from Guest Relations on Feb 1, 2024
Thank you for commenting about your stay. We apologize that we failed to meet your expectations and invite you back to give us another try.