Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews of Extended Stay Hotel

2 out of 5
Extended Stay Hotel
3984 Barrancas Avenue, Pensacola, FL

Reviews

2.4
Rating 10 - Excellent. 0 out of 12 reviews" "
Rating 8 - Good. 0 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 11 out of 12 reviews" "

2.0/10

Cleanliness

4.6/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Luis

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible the worst place I ever seen it in my life. Nasty, duty.
Stayed 3 nights in Mar 2024

2/10 Terrible

Hatty

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches were crawling all over the room. I was totally ripped off and no one cares.
Stayed 2 nights in Mar 2024

2/10 Terrible

Haley

Stayed 1 night in Mar 2024

2/10 Terrible

melissa

Stayed 2 nights in Mar 2024

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator made horrible noises all night, dogs barking, children yelling after 10 pm. Four bugs in the tub at 3 am, room smelled of stale cigarette smoke, tv didn’t work, 2 washcloths and one small towel in bathroom. Grounds are unkept, pool out of service, entire place dimly lit. Was given a room that was not cleaned up after last guest, they did fond me another room which is described above. Would not recommend anyone stay here!
Stayed 1 night in Feb 2024
Response from Management & Team on Feb 28, 2024
We are so apologetic that your stay was not to your liking. Please help us out during this renovation period by alerting us of your complaints and concerns while present. We are happy to assist. Hopefully, you feel better!

2/10 Terrible

Reina, Lafayette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management & Team on Feb 29, 2024
Reina:It is always a good idea to let us know you are unhappy while here. We can assist. Your complaint is holds no power after the fact, especially without details. I hope you feel better soon.