Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi
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Reviews of Extended Stay Hotel

2 out of 5
Extended Stay Hotel
3984 Barrancas Avenue, Pensacola, FL

Reviews

2.4
Rating 10 - Excellent. 0 out of 15 reviews" "
Rating 8 - Good. 0 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 14 out of 15 reviews" "

2.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Latishia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not fully functioning - doors locked, no reaponse- called for full vm, emailed through app nada, security guard said noone is there hardly and it was being renovated and they were hired to secure the site, also said it was a very shady part of town. Still waiting to get refunded the stay, was told they have to get approval from property who claims they were available to accept guests.. but no one was there or would communicate to get checked in.
Stayed 2 nights in Apr 2024

2/10 Terrible

Luis

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible the worst place I ever seen it in my life. Nasty, duty.
Stayed 3 nights in Mar 2024

2/10 Terrible

Hatty

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches were crawling all over the room. I was totally ripped off and no one cares.
Stayed 2 nights in Mar 2024

2/10 Terrible

Haley

Stayed 1 night in Mar 2024

2/10 Terrible

melissa

Stayed 2 nights in Mar 2024

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator made horrible noises all night, dogs barking, children yelling after 10 pm. Four bugs in the tub at 3 am, room smelled of stale cigarette smoke, tv didn’t work, 2 washcloths and one small towel in bathroom. Grounds are unkept, pool out of service, entire place dimly lit. Was given a room that was not cleaned up after last guest, they did fond me another room which is described above. Would not recommend anyone stay here!
Stayed 1 night in Feb 2024
Response from Management & Team on Feb 28, 2024
We are so apologetic that your stay was not to your liking. Please help us out during this renovation period by alerting us of your complaints and concerns while present. We are happy to assist. Hopefully, you feel better!

2/10 Terrible

Reina, Lafayette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management & Team on Feb 29, 2024
Reina:It is always a good idea to let us know you are unhappy while here. We can assist. Your complaint is holds no power after the fact, especially without details. I hope you feel better soon.

2/10 Terrible

Miguel de la Garza

Traveled with family
Disliked: Staff & service, amenities
This hotel is in terrible shape, Room was full of roaches and dirty
Stayed 2 nights in Apr 2024