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SureStay Plus Hotel by Best Western Pensacola

2.5 out of 5
Guests rated this property 2.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services

Explore the area

    AirportPensacola, FL (PNS-Pensacola Intl.)15 min drive
    Popular LocationPensacola Naval Air Station24 min drive
    Popular LocationPerdido Key Beach69 min drive
    Popular LocationFort Pickens77 min drive

Choose dates to view prices

About this area


Located in Pensacola, SureStay Plus Hotel by Best Western Pensacola is in an area with good shopping. Saenger Theatre and Historic Pensacola Village are cultural highlights and Sam's Fun City is a popular area attraction. Uncle Sandy's Macaw Bird Park and Pensacola Children's Museum are also worth visiting.
Popular Location

What's nearby

  • Sam's Fun City - 9 min walk
  • Marcus Pointe Golf Club - 5 min drive
  • Pensacola Naval Air Station - 24 min drive
  • Perdido Key Beach - 69 min drive
  • Fort Pickens - 77 min drive

Getting around

  • Pensacola Station - 8 min drive
  • Pensacola Intl. Airport (PNS) - 14 min drive


  • Founaris Brothers — 5 min walk
  • Taco Rock 29 — 3 min drive
  • The Fishing Hole — 4 min drive
  • The Drowsy Poet — 4 min drive
  • Fazoli's — 5 min drive

About this property

SureStay Plus Hotel by Best Western Pensacola

Pensacola hotel in Northwest Pensacola, walk to Sam's Fun City
An outdoor pool, a business center, and dry cleaning are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. All 80 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.
SureStay Plus Hotel by Best Western Pensacola offers 80 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator


  • Elevator
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business center


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets


  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels


  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe



Check-in time starts at 4 PM


Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

SureStay Plus Hotel Best Western Pensacola
SureStay Plus Best Western Pensacola
SureStay Plus Best Western
SureStay Best Pensacola
Surestay Plus By Pensacola
SureStay Plus Hotel by Best Western Pensacola Hotel
SureStay Plus Hotel by Best Western Pensacola Pensacola
SureStay Plus Hotel by Best Western Pensacola Hotel Pensacola

Frequently asked questions

Rating 5 - Excellent. 19 out of 136 reviews
5 - Excellent 14%
Rating 4 - Good. 26 out of 136 reviews
4 - Good 19%
Rating 3 - Okay. 21 out of 136 reviews
3 - Okay 15%
Rating 2 - Poor. 32 out of 136 reviews
2 - Poor 24%
Rating 1 - Terrible. 38 out of 136 reviews
1 - Terrible 28%




Staff & service




Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Staff & service
Bed, dressers, desk, tv all new. However, stains already on the carpet--should have been cleaned.
Stayed 1 night in Jun 2019

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in at 8pm at night. The man on the desk wouldnt let me in and i had to check in through a hole in a window. My husband had stayed with kids in the car so i was a woman on my own, hardly a threat. There was no mention of the free breakfast or check out times, check in was pretty much done in silence. I had been hurled abuse at by some man in the car park when i walked over so i felt pretty unsafe already. We entered the room through a back door in the hotel and on entering our room we were greeted by a huge cockroach on the floor. The room smelt of damp, the bathroom door nowhere near fit the doorframe, the top of the cistern didnt fit on the toilet, there was no plug for bath so kids couldnt get a wash and no shower curtain. There was also no plug for sink. There was no adaptor for the alarm clock. We checked out in the morning and first time ive never been was your stay? Just took the card off me. Absolute low point of our holiday :-( i never moan about anything but this was not up to the usual best western standard.
Stayed 1 night in Apr 2019

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn't like the no smoking and that my key didn't work and the tv remote control didn't work either the room was every nice and spacious every pleased!
Stayed 2 nights in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice large room
Stayed 1 night in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in Pensacola
Stay was great. Staff was super nice
Stayed 1 night in Feb 2019