Ratings based on 1,013 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
67% of guests recommend
3.1 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Kansas City, MO

For the price it is Wonderful!

Posted Sep 20, 2016
Pros: Everything!
Cons: It is a bit dated, but they are redoing the rooms this winter...
Location: Next to everything. Short walk to everywhere you need to be.
I read many of the reviews that are less than stellar and have to wonder what those people are thinking. This is a wonderful place (which I understand is about to get a facelift) for the price point. It is close to everything and has a great and attentive staff. They offer bicycles and kayaks at no extra charge. Sure, there is going to be sand on the floor and in a party town like this there is going to be loud music occasionally. But the sand is not something anyone could control and the air conditioning units in the rooms provide enough "white noise" to cover the music and allow a good sleep. If you want more, then bite the bullet and pay the price....
4 out of 5
by A verified traveler from M

Really enjoyed the bikes and water items!

Posted Sep 20, 2016
We enjoyed this trip more than most. Complimentary water gear and bikes were awesome. We really enjoyed the private beach! Location is phenomenal if you dont want to have to use your auto for anything. We will be back! Only issue we had was they charged our card twice for the stay on our day of arrival. But the staff got right on fixing the issue.
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Thanks for taking the time to share! Glad we were able to your credit card taking care of promptly for you, sorry for the inconvenience. We can't wait to welcome you back.
3 out of 5
by A verified traveler from Texas

Decent hotel but needs updates

Posted Sep 14, 2016
Pros: Location
Cons: Breakfast Features updates
Location: Good location, close to the restaurants and beach...it's in the middle.
The pictures are not real... the front beach is a beach but kind of lake...its nice but not a beach. You have to cross the Avenue to get to the beach. The location is very good and the rooms was clean. Breakfast was super simple don't expect bacon, sausage, eggs or bagel. The stuff was good but the hotel needs updated.
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
We appreciate you taking the time to share your experience. Located in the heart of Pensacola Beach we are centrally located to all the best dining, shops, and nightlife here on the Island. We are located adjacent to the Gulf of Mexico on Little Sabine Bay. Hope we earned the opportunity to see you again in the future.
2 out of 5
by A verified traveler from Texas

Cost conscious hotel overlooking the Bay

Posted Sep 13, 2016
The view of the bay from room 430 is spectacular. Staff was very friendly and breakfast was good, however, the maintenance was severely lacking. We spent 3 days mopping up water that was leaking from the air conditioner and trying to keep the curtain from falling from the wall. There was what appeared to be dried blood along the edge of the comforter and mold beneath the lip of the sink. Maintenance did show up the first night and stayed appx 2 minutes with a promise to return but never did. The or king lot was well lit. We checked out early.
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Thanks for sharing Michael! I am very sorry that you had issues with the maintenance department while you were staying with us. I am also very disappointed to hear that you departed early. I will personally make sure these issues were addressed today. Again, please accept my sincere apology and I do hope you offer us another chance in the future.
4 out of 5
by A verified traveler from ind

Posted Sep 9, 2016
Got there early room was not ready so we walked around and came back after four they gave us one with no balcony told them we had upgraded to bay view and balcany so we had to wait til one got cleaned staff was very helpful and friendly 2 days later saw a roach in the room bought a roach trap and otherwise everything was ok
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Thanks for taking the time to leave a review. I'm glad you enjoyed your stay but at the same time I want to apologize to you for the issues you did have. Unfortunately, none of our rooms have private balcony's as we are an exterior corridor property. I hope to see you again soon.
1 out of 5
by A verified traveler

Posted Sep 6, 2016
This is very deceiving the ad they post this was worst than a very cheap motel the doors would not shut the bathroom door would not close the tv would not work this should be pulled for misadvertising I would like a refund
2 out of 5
by A verified traveler from Birmingham ,Alabama

The hotel was ok

Posted Aug 22, 2016
Our room had mold in the shower, mold in the ceiling of the shower, the sink was stopped up, and the air conditioner leak water.
Comment from Hotel Management
Aug 27, 2016 by Amanda Donaldson, Hotel Management
Lillian, I 'm am very sorry to hear that your experience was just "ok". We want all of our guest to have a great experience visiting Pensacola Beach and hope that you give us another chance in the future. Thank you for your feedback.
5 out of 5
by A verified traveler from Ohio

I WILL definitely stay again at this hotel!

Posted Aug 21, 2016
Pros: EVERYTHING!!! Location, professionalism and courtesy of staff!
Cons: Not sure... we were happy with everything.
Location: Beach is directly across the road within walking distance, and boardwalk is right there also, many restaurants and shops all within walking distance.
You can't beat the location! The hotel is directly across the street from beach and pier. Easy walking! Sound side (quiet water) is out back of hotel, and very relaxing area with a hammock, gazeebo with grill to use, a fire pit and plenty of sitting areas. Pool is excellent. Hotel offers FREE bicycles, kayaks, and paddle boards to use for it's visitors! FREE breakfast (we had sausage gravy and biscuits and it was delish!), waffles, donuts and breads, cereals, milk, juice, and the coffee is fresh (and coffee can be had anytime of the day or night!) The hotel is older but it has been remodeled, and is CLEAN and beds are comfy! ALL the staff, whether it be house keeping, laundry, front desk, breakfast servers, or maintenance, they all greeted us with a big smile and asked us how we were doing and asked if there was anything we needed. Any time we did need anything they were very quick to respond, and were happy to do so! This hotel may not be the newest or the fanciest, but all the things that matter made up for it!
Comment from Hotel Management
Aug 27, 2016 by Amanda Donaldson, Hotel Management
Thank you so much for taking the time to share. The staff and myself are happy to hear that you had such a fantastic time. We can't wait to see you again.
2 out of 5
by A verified traveler from Bb

Posizione buona vicino al mare

Posted Aug 19, 2016
Camere vecchie e molto umide Arredamento vecchio Luci mal funzionanti Buona posizione vicino al mare
4 out of 5
by A verified traveler from ferrara

Grazioso motel in stile Surf con staff giovane

Posted Aug 18, 2016
Motel molto carino in stile Surfisti! A due passi dal mare e da ogni comfort! Posizione strategica! Consiglio a tutti.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
We appreciate the recommendations. Our little motel is a surfers paradise. Great views and walking distance to everything. Come back soon.