Ratings based on 64 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Mansfield, OH
Great stayPosted Aug 1, 2015
Staff was great. Room was clean. Pool had too much chemicals the chlorine made our eyes hurt if water was splashed in them on accident but the hot tub was as expected very relaxing.
Comment from Hotel Management
Aug 21, 2015 by Jessie, Hotel Management
Thank you for taking the time to review our hotel, your positive feedback is greatly appreciated. I would like to personally apologize for the amount of chemicals in the pool area, during your stay our chlorinator had broke down and was being replaced. Our employees strive off positive feedback which help in our continuous effort in making sure each and every guests stay is as enjoyable and comfortable as possible. We hope we have the chance to accommodate you again in the future. Best Regards, Jessie Doran
for Everyoneby A verified traveler from Bay City MI
Great location between Ludington and Silver Lake..Posted Jul 18, 2015
Pros: Hotel is super quiet and super clean..... like new, just built. .
Cons: Breakfast items were limited.... no meat items.
Location: General area overrun with youth... that is a good thing when well behaved. Sand dunes, boating, etc. etc. etc. No limits!
Hotel is super quiet and super clean. Love the area with so much to do.... take a week or two to see/experience it all.
Comment from Hotel Management
Aug 20, 2015 by Jessie, Hotel Management
Thank you for taking the time to review our hotel. We are pleased to hear you had such a wonderful stay. Positive feedback helps with our continuous effort to make sure each and every guest stay is enjoyable and comfortable as possible. We hope we have another chance to accommodate you in the future.
for Everyoneby Jeff from Detroit, MI
Best of PentwaterPosted May 28, 2014
Pros: The location is great and the staff has always been extremely friendly.
Cons: The cleanliness of the rooms could be improved.
We've stayed at most of the other hotels in the area and this is by far the nicest accommodations you'll find in the area. The rooms are big and spacious. The lobby, breakfast area and pool are all clean and well maintained. The rooms could use a bit more attention to detail from the cleaning staff but overall they are in good condition.
Recommendedby Paul & Tracy from South Lyon MI
Very nice staffPosted Feb 26, 2014 on Hotels
Good price, but the room was a little dirty than we are used to. some mold, stains in the sinks ect....
for Couplesby M T from Custer
Nice stayPosted Dec 24, 2013 on Hotels
We needed some adult r&r so we rented a king size whirl pool room. Very nice size room with plenty if privacy! Perfect for what we needed.
for Couplesby A verified traveler
Close to both Pentwater and LudingtonPosted Nov 4, 2013 on Hotels
Would come back again
Recommendedby Curtis from Plymouth
Some ProblemsPosted Oct 31, 2013 on Hotels
Since our arrival was late in the evening we decided that we would shower in the morning. We didn't want to go to bed with wet hair. The mattress was not very comfortable for us and the pillows were all small. Like they took full size pillows and cut them in half. About the size you would put on a couch for decorating. It made them unusual and a little difficult to use. It was very windy that night and the temp was down in the low 30's. At 2:30 we woke up cold and found the heater not working. 2 walls of the room had power and the other 2 did not. The heater was on a "did not" side. We called the desk and were told some of the electrical lines were down that feed the hotel and that they had been reported. We snuggled up under the covers and went back to sleep. Upon waking again at 7:00 the the power was still out and the room room was even colder. We decided to make the best of it and take a good hot shower and just hit the road early. That's when we discovered we had no hot water. As a matter of fact we had NO water at all. We couldn't even wash up or brush our teeth let alone even flush the toilet. Gross. When we checked out we were basically told that it was "just to bad", and they would not even give us a discount on the room. I felt kind of cheated since we didn't even get close to using the room amenities that we had paid for. We did get the opportunity to at least sleep in the cold room. We will not return to this hotel with our business when we are in the area.
for Familiesby Tim
Good place to stayPosted Oct 30, 2013 on Hotels
My family (2 adults and 2 toddlers) stayed in a double queen room. Plenty of space for the portable cribs with room to spare. Spacious bathroom with a spare sink was helpful. The staff was friendly and the breakfast was above average. The one downside is it's probably 5 miles out of town so you can't ride your bike or walk in (at least with small children) but other than that it was a great stay.
for Overnight Stay Before Destinationby A verified traveler
Close to main highwayPosted Oct 16, 2013 on Hotels
great value for the money.
for Familiesby Maryjean from Lexington, Mi.
Could not find hotel.Posted Oct 14, 2013 on Hotels
Went by the hotel several times. Could not find it in the dark. No signs at the turn in road. No light either. Also, need to extend breakfast to 11 pm. We got in late and sleep until 10 and missed breakfast.