Ratings based on 482 Verified Reviews

3.9 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by Susan

Excellent customer service in remodeled hotel!

Posted Aug 25, 2017 on Hotels
This is close to both our our daughters' homes and we've stayed here many times. It has been upgraded in the past year, and both the lobby area and breakfast bar are very nicely appointed. The rooms are also upgraded and very nice. Our only minus would be that the faucet on the vanity sink is too short and washing up results in a lot of splash onto the back part of the vanity. We will return every time we visit our girls! One thing that was OUTSTANDING was the service at the front desk! They went out of their way to help us rectify a glitch in our reservation. It all turned out great and they were most helpful!
5 out of 5
by Cynthia

This traveler left a rating score only Posted Aug 22, 2017 on Hotels
4 out of 5
by Johanna

Great location

Posted Aug 15, 2017 on Hotels
Lady a check in wasn't friendly but the rest of the staff was delightful.
5 out of 5
by Gary

Posted Aug 14, 2017 on Hotels
Just great...
4 out of 5
by Melissa

This traveler left a rating score only Posted Jul 20, 2017 on Hotels
4 out of 5
by AMBER

Great Hotel!

Posted Jun 29, 2017 on Hotels
Clean, great hotel. Bath & Body Works products. Make sure to bring a credit card with you to have on file. I didn't know this when I reserved it on hotels.com for my husband and son. Front desk woman was not friendly.
5 out of 5
by Sherman

Excellent stay

Posted Jun 6, 2017 on Hotels
My stay was excellent love your hotels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel to Loop and facilities

Posted Jun 6, 2017
New hotel across street with Cracker Barrel, good breakfast choices
4 out of 5
by Sarah

Very nice

Posted Jun 5, 2017 on Hotels
The staff was very friendly and helpful. The location was great. We'd definitely stay there again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 29, 2017 on Hotels