Ratings based on 482 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
Excellent customer service in remodeled hotel!Posted Aug 25, 2017 on Hotels
This is close to both our our daughters' homes and we've stayed here many times. It has been upgraded in the past year, and both the lobby area and breakfast bar are very nicely appointed. The rooms are also upgraded and very nice. Our only minus would be that the faucet on the vanity sink is too short and washing up results in a lot of splash onto the back part of the vanity. We will return every time we visit our girls! One thing that was OUTSTANDING was the service at the front desk! They went out of their way to help us rectify a glitch in our reservation. It all turned out great and they were most helpful!
Posted Aug 22, 2017 on Hotels
Great locationPosted Aug 15, 2017 on Hotels
Lady a check in wasn't friendly but the rest of the staff was delightful.
Posted Aug 14, 2017 on Hotels
Posted Jul 20, 2017 on Hotels
Great Hotel!Posted Jun 29, 2017 on Hotels
Clean, great hotel. Bath & Body Works products. Make sure to bring a credit card with you to have on file. I didn't know this when I reserved it on hotels.com for my husband and son. Front desk woman was not friendly.
Excellent stayPosted Jun 6, 2017 on Hotels
My stay was excellent love your hotels!
for Everyoneby A verified traveler
Convenient hotel to Loop and facilitiesPosted Jun 6, 2017
New hotel across street with Cracker Barrel, good breakfast choices
Very nicePosted Jun 5, 2017 on Hotels
The staff was very friendly and helpful. The location was great. We'd definitely stay there again!
by A verified traveler
Posted May 29, 2017 on Hotels