BBQ/picnic area

Reviews of Courtyard by Marriott Peoria

3 out of 5
Courtyard by Marriott Peoria
1928 West War Memorial Drive, Peoria, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 570 reviews" "
Rating 8 - Good. 196 out of 570 reviews" "
Rating 6 - Okay. 49 out of 570 reviews" "
Rating 4 - Poor. 28 out of 570 reviews" "
Rating 2 - Terrible. 17 out of 570 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

atilla

Liked: Cleanliness, staff & service, property conditions & facilities
Response from CY Peoria on Mar 21, 2024
Thank you, Atilla.

6/10 Okay

Suzana

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was too hot. Shower was dirty.
Stayed 1 night in Feb 2024
Response from CY Peoria on Mar 21, 2024
Hi Suzana,I'm sorry to hear you encountered some issues during your visit. I have shared your feedback with the team. We hope you will consider giving us another opportunity should your travels bring you back to the area. Thank you for booking with us.

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We dealt with 4 different staff members during our 2 night stay and we were always treated very well. We had an issue with our heat in our room the 2nd night and we were able to be moved to another room. The staff member on duty that night and the one on duty when we checked out were both very apologetic about the situation.
Stayed 2 nights in Feb 2024
Response from CY Peoria on Mar 21, 2024
Thank you for booking with us, Karla.

8/10 Good

Rhonda

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from CY Peoria on Mar 21, 2024
Thank you, Rhonda.

10/10 Excellent

Kenyele

Stayed 1 night in Feb 2024
Response from CY Peoria on Mar 21, 2024
Thank you, Kenyele!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful!
Stayed 2 nights in Dec 2023

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay but there were stains/black stain mold marks in bathroom/toilet.
Stayed 2 nights in Dec 2023

4/10 Poor

Michelle

Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and great customer service!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, the staff was very courteous and professional.
Stayed 1 night in Dec 2023

8/10 Good

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Laurel

Business traveler
Liked: Cleanliness, staff & service, amenities
Constantly had large groups of young’s adults running up and down the stairs outside my room. Eventually saw some more mild mannerd girls and asked them if they could ask the boys to keep it down.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Hotel was decent. Seemed a bit dated. Chipped paint and old looking decorum.
Stayed 1 night in Dec 2023

8/10 Good

Dr. Garry T.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Kind of difficult to get to. It’s in a driveway behind the mall. Not the most convenient. But it was quiet and a good play to catch some 💤
Stayed 5 nights in Nov 2023

10/10 Excellent

Garrett

Stayed 1 night in Nov 2023

10/10 Excellent

Gisselle

Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

RC

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was getting a new roof. There was NO communication about the work starting at 7:30 a.m. on Sunday morning. I was on the top floor and nailing and dropping of the packages jarred me from a deep sleep. I do not plan on ever staying at this hotel ever again.
Stayed 1 night in Nov 2023

4/10 Poor

Maziel

Stayed 1 night in Nov 2023

10/10 Excellent

Al

Stayed 1 night in Nov 2023

6/10 Okay

Janet

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Liked the starbucks on property and the pool and hot tub
Stayed 3 nights in Oct 2023

8/10 Good

Brian, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, great location even though it’s a little tricky to find. Lots of food options around. My only beef is that you have to buy a la carte breakfast. $11 for juice and a muffin. 😐
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Stayed 1 night in Oct 2023

10/10 Excellent

Madine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very clean and nice to stay in. Employees were friendly as well. I would recommend staying there again.
Stayed 1 night in Oct 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole experience was wonderful

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

8/10 Good

SUSAN, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Gregory D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room and the staff was friendly enough.
Stayed 1 night in Sep 2023

8/10 Good

Sandra

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Good! Stayed 2 Nights!
Stayed 2 nights in Sep 2023

6/10 Okay

Amy

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ted

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I read a lot of bad reviews and this was not a bad hotel. I am picky as hell and this place is an average hotel in Peoria. Nothing more and nothing less. Staff was fine, rooms were clean, beds were comfortable and it was surprisingly quiet. I stayed on a Thursday.
Stayed 1 night in Sep 2023

4/10 Poor

GROVER, peoria

Stayed 1 night in Sep 2023

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such good service!
The day before my wedding, I had a hotel booked but upon attempting to check in was informed I could not get my room. I was left at 11:00 at night scrambling to find a suite to accommodate us for our groomsmen and for us post wedding. I contacted this hotel and the front desk associate was so nice and understanding. She was bubbly and enthusiastic to help. I wish I remembered her name, but she truly made the experience. The hotel was clean, comfortable, and exactly what I needed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Brad, Appleton

Stayed 1 night in Sep 2023

10/10 Excellent

Franklin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Edwin

Stayed 1 night in Aug 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Maysam

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The receptionist was very nice and friendly.
Stayed 1 night in Aug 2023

4/10 Poor

Claire

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
What an utter rip-off for a dump. $200/night for a run down hotel in a crappy area of Peoria. I have stayed at many Courtyard by Marriott Hotels, and this is not up to standard. It is in a very sketchy area down a back alley with no way out and by an abandoned building and another hotel that is very run-down. While there, a group of teens was trying to steal cars in the middle of the night- and apparently this is common. At check-in, the staff were acting very untrusting checking my ID and credit card, even though the room was fully paid for and I am a Bonvoy Elite member. There is also a 'bistro' on site with a scraggly bartender who did not even know what wines he had. They were awful for $14 a glass. I would not recommend this place for anyone.
Stayed 1 night in Aug 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
My GPS took me to a mall parking lot & told me I arrived. I rode around the mall & saw no signs for a Courtyard by Marriott. I had to call the hotel to get directions. When explained & told about a wooden sign showing directions & what street the hotel is actually on. It’s not what is listed. While checking in I was told how great the Bistro is & they provide great food & drinks. Once settled I went to the Bistro. No food available grill & fryers not working. Also no Vodka or Whiskey available plus they had 4 beers available. I should have bought all 4 & did buy 3 someone else bought the other one. I watch so many people come up & ask for drinks or food that wasn’t available. The bartender kept pushing Margaritas because that’s all he had the ingredients to make. Very disappointed after the big sell @ check in. By the time I found this out it was to late to go elsewhere. So I had 3 Budweiser & nothing to eat.
Stayed 1 night in Jul 2023

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. Attitude. Rude
Stayed 1 night in Jul 2023

2/10 Terrible

Edwin

Stayed 1 night in Jul 2023

2/10 Terrible

Elie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023