Ratings based on 227 Verified Reviews

4.3 out of 5
80% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Illinois

Posted Sep 3, 2019
Would have loved to have bacon at breakfast but everything else was good.
Comment from Hotel Management
Sep 3, 2019 by Manager, Hotel Management
Kathy, Thanks for your great review. We do have bacon on our breakfast rotation, sorry you missed it. Please come visit us again when you are in the area.
5 out of 5
by A verified traveler

Posted Aug 31, 2019
Comment from Hotel Management
Aug 31, 2019 by Manager, Hotel Management
Thank You for your great review. We are glad you enjoyed your stay. Please feel free to visit us again.
4 out of 5
by A verified traveler

Posted Aug 19, 2019
The property is all newly updated. Rooms were very nice and clean. The parking lot was being freshly resurfaced. The breakfast was probably the worst I've ever seen traveling. The area was dirty and the clerk made a minimal effort to clean up spills and hot sauce that was literally splashed on everything. Even when she did attempt to wipe it up she left the dirty rags right on the breakfast bar. The juice machine was broken and no water was available. We tried waffles since everything else was dirty. The waffle mix was spoiled and vinegar-like...I'm not even sure how that happens. So overall ok place to stay in a convenient area. Don't plan on eating breakfast.
Comment from Hotel Management
Aug 19, 2019 by Manager, Hotel Management
Thank you for your review. We appreciate your comments. We are sorry you were disappointed in our breakfast program. your observations will be addressed with our staff. Our juice machine has been repaired and there is now both juice and water available for breakfast service. Thank you for staying with us at GrandStay.
5 out of 5
by A verified traveler

Posted Jul 31, 2019
Comment from Hotel Management
Aug 6, 2019 by Manager, Hotel Management
Thank you for your review. We appreciate your business. Please visit us again.
5 out of 5
by A verified traveler

Posted Jul 31, 2019
We had a good stay and it was very comfortable. Then kids loved the pool, would have liked to have late check out but the staff said they were unable to grant it :(
Comment from Hotel Management
Jul 31, 2019 by Manager, Hotel Management
Thank you for your comments. We appreciate your business. We look forward to serving you again on your next stay with GrandStay Hotel & Suites Peoria.
3 out of 5
by A verified traveler

Posted Jul 14, 2019
Comment from Hotel Management
Jul 19, 2019 by Manager, Hotel Management
Thank you for your review. Please visit us again soon.
5 out of 5
by A verified traveler

Posted Jul 5, 2019
Comment from Hotel Management
Jul 19, 2019 by Manager, Hotel Management
Thank you for your great review. Please come visit us again soon.
1 out of 5
by A verified traveler

Posted Jun 17, 2019
Nothing. I will never return. Or suggest a stay for anyone.
Comment from Hotel Management
Jun 18, 2019 by Kate-Sales Manager, Hotel Management
I'm sorry you had a bad experience. We take pride in providing an excellent stay for our guest. Will you please contact our property directly to speak with management, so we may listen to your concerns and provide a resolution. We look forward to hearing from you soon.
5 out of 5
by A verified traveler

Posted May 10, 2019
Clean and staff friendly. Breakfast could have been a little fresher
Comment from Hotel Management
Jun 18, 2019 by Kate-Sales Manager, Hotel Management
Thank you for your review. We have listened to your suggestion and we are currently revamping our breakfast. Your feedback is appreciated. Please give us try soon for our new breakfast options.
5 out of 5
by A verified traveler from Silvis, IL

Posted May 6, 2019
Pictures did not do this justice. Super cute. Very clean. Very nice. Will visit again.
Comment from Hotel Management
Jun 18, 2019 by Kate-Sales Manager, Hotel Management
Thank you for your review. We take pride in providing a quality experience for our guest. We look forward to your return.