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Reviews of Hampton Inn & Suites Peoria at Grand Prairie, IL

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 222 reviews" "
Rating 8 - Good. 57 out of 222 reviews" "
Rating 6 - Okay. 19 out of 222 reviews" "
Rating 4 - Poor. 9 out of 222 reviews" "
Rating 2 - Terrible. 3 out of 222 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need an update.
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Grayson

Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Anil, Paramaribo

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My Wife and I recently had the opportunity to stay at the Hampton Inn & Suites Peoria at Grand Prairie, and we must say it was a delightful experience. From the moment we walked into the lobby, we were greeted by a warm and friendly staff who made us feel at home right away.
Stayed 4 nights in Jun 2023

10/10 Excellent

Robert

Stayed 1 night in May 2023

10/10 Excellent

Josh

Stayed 1 night in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Craig

Stayed 1 night in Mar 2023

10/10 Excellent

Elisabeth

Stayed 2 nights in Jan 2023

10/10 Excellent

Debbie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Room is dated. Furniture is stained.
Stayed 1 night in Dec 2022

6/10 Okay

Kim

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Average hotel
Hotel was clean and staff friendly but not up to the standards of most Hampton Inn's have stayed at. A little run down, no fridge or microwave in room and high priced for stay.
Stayed 3 nights in Oct 2022

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Kerri

Business traveler
Liked: Cleanliness, staff & service, room comfort
Service Desk rocked!
I'm not sure who was working the desk that day/night and I wish I would have gotten her name but she was super professional and friendly. Went over-and-above and was very genuine. Good representation for your company.
Stayed 1 night in Aug 2022

10/10 Excellent

Shannon

Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Sadly disappointing
We booked because of location and proximity to many things we planned to do. Sadly, our room was not very clean - still needed a good clean around toilet and inside the bowl. The room had ants and our floor did not have a working ice machine. Biggest issue was the first night someone actually walked into our room with a working key!! Front desk tried to mend the issue but then our keys didn't work, just a little unnecessary headache. I won't book here again.
Stayed 3 nights in Aug 2022

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful! The only negative was the bed was terrible! It was so hard I kept waking up in pain. I only slept in small periods leaving me very tired for the days activities. This is not my first time at this hotel but the first time this was a problem. Will try again in hopes that was just a bad bed.
Stayed 2 nights in May 2022

10/10 Excellent

Monique

Liked: Staff & service, amenities, property conditions & facilities
The shuttle service is amazing! was a life saver!
Stayed 2 nights in Apr 2022

10/10 Excellent

Patricia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfectly acceptable, little bit of noise from room next door for one night, but nothing out of the ordinary, plenty of towels, staff very friendly, mattress on beds probably needs replacement soon, not as comfortable and firm as what we are used to.
Stayed 2 nights in Feb 2022

2/10 Terrible

Kara

Stayed 1 night in Feb 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, friendly and clean!
Stayed 1 night in Feb 2022

2/10 Terrible

Jerrid

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Never again
This had to have beenbthe worst experience i have ever had in a hotel. We were there for a wrestling tournament. Seems there were also other sports there at the time also. The first night consisted of kids running up and down the halls and doors slamming most of the first night. The following day it seems as though they had mostly cleared out. But that night there was a party in the room next to us. They were banging on the walls, kids screaming, the kids were unlocking the door on their side of the room and banging on our door that connected the two rooms. We did not know these people and had called down to the office multiple times. It wasnt until i had threatened to call the cops did the hotel do anything to try and quiet them down. Never in my kife will i go back to this place. Im sure its not always like this and that i understand but the way they handled the situation was just not good.
Stayed 2 nights in Feb 2022

8/10 Good

Ryan S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated us very nicely and you have to love the free breakfast. For long staying guess, you might as well go to a laundry mat... they didnt have one of there units working. Who has spare change anyways? The spa wasnt working properly and the keys would bug out. But all and all I love Hamptons! Thanks for the great stay.
Stayed 1 night in Jan 2022

10/10 Excellent

Daniel, Bloomington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 304 worth every penny ❤️
Stayed 1 night in Dec 2021

10/10 Excellent

Joe

Stayed 1 night in Dec 2021

6/10 Okay

Eric

Traveled with family
Disliked: Staff & service, room comfort
Not the best place to stay
The beds are horrible and super hard. When checking in, the room given to us was already occupied by someone else. There were loads of kids running up and down the halls very late at night.
Stayed 3 nights in Nov 2021

8/10 Good

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was very clean and convenient to shopping and dining. Would definitely stay again. Breakfast was "good." However, had a loud neighbor upstairs eg...kids stomping around.
Stayed 1 night in Nov 2021

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
So-so stay
The location and price of this hotel was great for our trips purpose. Unfortunately, there were little things that made it less than ideal during our actual stay. For example, we were visiting as a family and our daughter was beyond excited to be able to swim... sadly though, the heater must've been broken because the water in the pool very really cold and the hot tub was lukewarm. No signs, not clarity from desk staff on what was wrong. The next day they had a sign saying closed for maintenance... yeah, obviously. Additionally, there were a couple of times when the front desk clerk was either not available (like during check-out, no where to be found for 10+ minutes) and/or they seemed to be unsure of resource updates. The antennae went out one night because of lighting and so we had no tv in our room (assuming the whole hotel) and the next day when it was still out, she had no clue on when/how it was going to be fixed. So, overall it was a very clean hotel and relatively good service, but little things that kind of irked us throughout.
Stayed 2 nights in Oct 2021

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean. We requested extra towels when we booked the stay, and it was waiting for us when we arrived. Eggs, sausage pattie’s, oatmeal, and waffles were the hot choices at breakfast. Nevertheless, the hotel does have thin walls on all six sides. We heard snoring from our neighbor in the middle of the night. Our sink drained slowly and the toilet paper holder was damaged prior to our arrival. Overall, it was a nice stay for us.
Stayed 1 night in Oct 2021

6/10 Okay

Sam

Stayed 1 night in Oct 2021

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 1 night in Aug 2021

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect. Room very comfortable and worth the upgrade. Common area for breakfast sunny and bright. Checkin was lightening quick. A+.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, clean, and the staff was very friendly.
Stayed 1 night in Jul 2021

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay every time.
Always stay here when in the area for work. Close and convenient to where I need to be with the amenities I need.
Stayed 1 night in Jul 2021

8/10 Good

Lillian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jul 2021

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

James

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hampton stay
It was a great stay. Not sure now if this was on site at time of booking but knowing that indoor pool was closed due to state COVID regulations would have been nice to know.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel. Clean rooms and staff was very friendly. Pool was closed but otherwise our experience was great.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The television choice of channels offered wasn’t the greatest
Stayed 1 night in Mar 2021

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021