Breakfast, lunch, dinner served; American cuisine

Reviews of Peoria Marriott Pere Marquette

3.5 out of 5
Peoria Marriott Pere Marquette
501 Main Street, Peoria, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 888 reviews" "
Rating 8 - Good. 239 out of 888 reviews" "
Rating 6 - Okay. 82 out of 888 reviews" "
Rating 4 - Poor. 37 out of 888 reviews" "
Rating 2 - Terrible. 34 out of 888 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful and spacious !
Stayed 2 nights in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bar
Stayed 1 night in Mar 2024

10/10 Excellent

Randi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service from the staff!
Stayed 1 night in Mar 2024
Response from Darshan on Mar 20, 2024
Dear Randi, Thank you for your perfect rating and for sharing your positive feedback about your recent stay at Peoria Marriott Pere Marquette! We're thrilled to hear that you found our cleanliness, staff service, amenities, and property conditions and facilities exceptional. Providing outstanding service is our top priority, and we're delighted to have met your expectations. We appreciate your kind words and hope to welcome you and your partner back for another fantastic stay in the future!

6/10 Okay

Sherri

Traveled with family
Disliked: Property conditions & facilities
For the price you pay, I was expecting more. Was not safe for teenage girls walking around this place with homeless people coming in! There needs to be a better system to be able to get through the front door!! Maybe enforce the need to use room key to get in? The parking garage was confusing as the ticket dispenser was broke and we didn’t know how to get into garage so had to go back to the main lobby. Also confusing how to get into lobby from parking garage. There needs to be clearer instructions.
Stayed 2 nights in Mar 2024
Response from Darshan on Mar 20, 2024
Dear Sherri, Thank you for sharing your feedback with us. We apologize for any inconvenience or discomfort you experienced during your stay. Ensuring the safety and security of our guests is our top priority, and we take your concerns seriously. Your comments regarding the property conditions, access to the hotel, and parking instructions are duly noted, and we will address them promptly to improve the overall experience for our guests. We appreciate your valuable input and hope to have the opportunity to better serve you and your family in the future.

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Darshan on Mar 20, 2024
Dear Michael, Thank you for your perfect rating and for choosing to stay at Peoria Marriott Pere Marquette! We're thrilled to hear that you enjoyed our property conditions and facilities during your stay. Your satisfaction is our top priority, and we're delighted to have provided you with an excellent experience. We appreciate your patronage and hope to welcome you back for another fantastic stay in the future!

10/10 Excellent

Monica

Traveled with family
Nice property. Only disappointed about the hot tub being closed.
Stayed 1 night in Mar 2024
Response from Darshan on Mar 20, 2024
Dear Monica, Thank you for your perfect rating and for sharing your feedback about your recent stay at Peoria Marriott Pere Marquette! We're delighted to hear that you found our property nice. We apologize for any disappointment caused by the closure of the hot tub during your visit. Your comments are valuable to us, and we will make sure to address any concerns regarding amenities for the convenience of our guests. We appreciate your understanding and hope to have the opportunity to welcome you and your family back for another excellent stay in the future!

8/10 Good

Ryan, Bowling Green

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Darshan on Mar 20, 2024
Dear Ryan, Thank you for taking the time to share your feedback with us. We appreciate your rating and hope you had a pleasant stay overall. If there are any specific areas where we can improve and earn a higher rating from you in the future, please feel free to let us know. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Darshan on Mar 13, 2024
Dear Christina, Thank you for your perfect rating and positive feedback regarding your recent stay at Peoria Marriott Pere Marquette! We're thrilled to hear that you enjoyed our cleanliness, staff service, and property conditions and facilities. Your satisfaction is our top priority, and we're delighted to have provided you with a memorable experience. We appreciate your patronage and hope to welcome you back for another excellent stay in the future!

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the mixture of classic american look with modern rooms and amenities
Stayed 1 night in Mar 2024
Response from Darshan on Mar 13, 2024
Dear Julio, Thank you for your perfect rating and wonderful feedback about your recent stay with us at Peoria Marriott Pere Marquette! We're thrilled to hear that you enjoyed our blend of classic American aesthetics with modern rooms and amenities. Your praise for our cleanliness, staff service, amenities, and property conditions means a lot to us. We're delighted that you had a fantastic experience, and we look forward to welcoming you and your partner back for another memorable stay in the future!

6/10 Okay

Joellen

Traveled with partner
Liked: Amenities
Hotel was just ok. Front desk staff helpful. For the price of the room, breakfast should have been included rather than charging $20 for a buffet breakfast. Room could use some maintenance. Door to the cabinet with the refrigerator had a broken hinge, so that we had to lift and move the refrigerator to close it. There was no luggage rack, so I guess they’re ok with suitcases being put right onto the linens. Also, shower curtain was so short that water splashed everywhere, and we had to wipe it up or risk slipping. Housekeeping left a lot to be desired. We had to ask for a trash can. When they made up the room on the day after we checked in, all they did was “make” the bed. And by this I mean pull up the quilt and put the pillows on top. When getting ready for bed that night, we saw that the sheets were down towards the bottom as is we had just gotten out of bed. They did not make the bed….they just pulled the quilt up so it looked as if they did. Also did nothing else….no bathroom or other cleaning….not even emptying the trash. I expect more from Marriott.
Stayed 2 nights in Feb 2024
Response from Darshan on Mar 6, 2024
Dear Joellen, Thank you for sharing your feedback with us. We're glad to hear that you found our amenities satisfactory and that our front desk staff was helpful. However, we apologize for the shortcomings you experienced during your stay. Your comments regarding the room maintenance, breakfast options, and housekeeping have been noted, and we will address them promptly to ensure improvements are made. Please accept our apologies for any inconvenience caused, and we appreciate your understanding. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

TARA

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious and clean. We loved the room and how easily we could get to the civic center for our Get the Led Out concert. The only thing that was confusing was check in. Two hotels in one kind of thing but can only check in at one desk for each hotel although they seem like one hotel. Anyways that was resolved. The parking was a little confusing but we got out in the morning with no problems. Again very clean hotel and room. Definitely will be back!!
Stayed 1 night in Feb 2024
Response from Darshan on Feb 29, 2024
Dear Tara, Thank you for choosing to stay with us and for taking the time to share your excellent feedback! We're thrilled to hear that you enjoyed the spacious and clean room, as well as our convenient location near the civic center for your concert. Your comments about the check-in process are noted, and we apologize for any confusion you experienced. We're glad to hear that it was resolved, and we appreciate your understanding. We're delighted to know that you found our hotel and room very clean, and we can't wait to welcome you back for another fantastic stay in the future!

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to switch rooms because the air didn’t work & then it didn’t work in our new room either. Very nice hotel, but this ruined our experience.
Stayed 1 night in Feb 2024
Response from Darshan on Feb 29, 2024
Dear Amanda, Thank you for sharing your experience with us. We apologize for the inconvenience you encountered with the air conditioning in your room. Your feedback is important, and we regret that this issue impacted your stay negatively. Rest assured, we will address this matter promptly to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 Excellent

Gregory

Stayed 1 night in Feb 2024

2/10 Terrible

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Darshan on Feb 29, 2024
Dear Amy, Thank you for your feedback. We're glad you found our cleanliness and service satisfactory. We apologize for any inconvenience regarding property conditions and facilities. Your comments are valuable, and we will address them promptly. If you wish to discuss further, please contact us directly.

4/10 Poor

Erin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Darshan on Feb 20, 2024
Dear Erin, Thank you for your feedback. We're pleased you appreciated our staff's service. We apologize for any inconvenience regarding the property conditions and facilities. Your concerns will be addressed promptly. If you wish to discuss further, please contact us directly.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Feb 2024
Response from Darshan on Feb 20, 2024
Dear David, Thank you for choosing Peoria Marriott Pere Marquette for your family trip and for taking the time to leave us a perfect rating! We're delighted to hear that you enjoyed our hotel's cleanliness, amenities, and excellent service from our staff. We're thrilled that our location added to the convenience and enjoyment of your stay. Your feedback means the world to us, and we can't wait to welcome you and your family back for another fantastic stay soon!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel. The atmosphere is upscale and the staff are friendly and helpful.
Stayed 1 night in Jan 2024
Response from Darshan on Feb 20, 2024
Dear Amanda, Thank you for your perfect rating and wonderful feedback! We're delighted to hear that you enjoyed our beautiful hotel and found the atmosphere upscale. It's fantastic to know that our staff's friendliness and helpfulness contributed to your enjoyable stay. We appreciate your kind words and look forward to welcoming you back for another excellent experience soon!

10/10 Excellent

Richalee

Liked: Cleanliness, staff & service, property conditions & facilities
Gvc
Stayed 1 night in Jan 2024
Response from Darshan on Feb 20, 2024
Dear Richalee, Thank you for your perfect rating! We're thrilled you had a great experience with us. If there's anything more we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

2/10 Terrible

Bridget

Stayed 1 night in Dec 2023
Response from Darshan on Feb 20, 2024
Dear Bridget, Thank you for taking the time to provide feedback on your recent stay with us. We're sincerely sorry to hear that your experience fell short of your expectations. Your comments are invaluable to us, and we will address them internally to ensure improvements are made. If you would like to discuss your concerns further or if there's anything we can do to make amends, please reach out to us directly. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Vanessa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Our room’s key reader had dead batteries so we were only able to get in once and one person had to stay in the room at all times to get back in!
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Business traveler
Liked: Staff & service
Overall the stay was enjoyable, the staff was courteous, and the room was comfortable. However, there were various items of deferred maintenance and cleanliness concerns that would prevent me from saying that this is a great place to stay. - Shower had built up black grime in corners of shower - Caulking peeling up and/or missing on bathroom vanity - Built up dust on bathroom vent fan - multiple chips in paint throughout room - Toenail clippings and other debris/dust behind bedside table (had to move because lamp wasn't plugged in) - Unnecessary to have two refrigerators in room (one outside of furniture and taking up space in room) This was a great stay and I would suggest to others. But I feel that, for the price, this hotel could do better.
Stayed 3 nights in Dec 2023

6/10 Okay

Justin

Stayed 1 night in Dec 2023
Response from Darshan on Feb 20, 2024
Dear Justin, Thank you for sharing your feedback with us. We value your input and apologize for any aspects of your stay that did not meet your expectations. Your comments are important to us, and we will use them to improve our services and facilities for future guests. If you have any further concerns or if there's anything we can do to make things right, please don't hesitate to reach out to us directly.

10/10 Excellent

Nikolas

Stayed 1 night in Dec 2023

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Sue

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Nice hotel, but there wasn't an extra roll of toilet paper in the bathroom. Obviously hadn't been stocked.
Stayed 1 night in Dec 2023

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Nov 2023

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Annette

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The ac/hearing unit in our room was extremely LOUD! The restaurant was closed and the bar served food. Only 2 people working the bar/restaurant area and it was PACKED! There was a concert. Not the first time we had been there and had the same problem. But thought the restaurant was closed due to Co-Vid. Apparently. Not! Needless to say, the servers were overwhelmed and not exactly pleasant to the patrons.
Stayed 1 night in Nov 2023

8/10 Good

Jared

Liked: Cleanliness
Disliked: Staff & service
Bartender was understandably busy with “to go” orders so we waited patiently for 15 min or so to be waited on. When it still never happened we asked to have a few beers. Her reply was so rude that we just left the bar area rather than deal with it. Overall the property is clean, just older. Conveniently connected to the civic center. We paid a highly inflated price (double the rate when compared to the following weekend) for the convenience. We were in Peoria for a cheer competition. I would probably choose a different hotel in hindsight.
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with family
Every interaction with staff was an 11/10. The hotel is clean, classy, beds were super comfortable! The pool was great for laps and or kids to play in, but the hot tub jets were out of order during our visit. We enjoyed the buffet style breakfast, and our quick bite in the lobby in the evening. Location convenience to the Civic Center can't be beat - parking ramp was totally worth it, too! If I had to change one thing, I'd request replacement dumbells in the fitness center - many were missing.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Dear Sarah,We always enjoy hearing from our guests. It's great to know that our clean, comfortable rooms and fun pool helped make your visit memorable. We're glad you appreciate the breakfast and convenient parking. Thank you for your suggestion about the fitness center. We'll keep your comments in mind, and we look forward to hosting you again at Peoria Marriott Pere Marquette!

8/10 Good

Salvatore

Traveled with family
Overall a good place to stay. Our room heater was very loud every time it went on.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 31, 2023
Dear Salvatore,Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your overall visit. Our maintenance team will be notified about your concerns regarding the room heater, and we apologize for this trouble. Thank you, and we hope to have the opportunity to serve you again in the future.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Convention Center
Convenience of being attached to the Convention Center was nice. Bed was very comfortable. Beware of the “breakfast buffet.” It is nothing more than a continental breakfast that is $18 per person. Loud music coming from somewhere most the night.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Dear Cynthia,Thanks for choosing Peoria Marriott Pere Marquette. We're glad you found our location convenient and our beds comfortable. However, we regret that our breakfast buffet and the noise level didn't meet your expectations. We'll look into these issues for improvement. Your feedback is valuable as we strive to enhance our guest experience. We hope for another chance to serve you better in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient
Shower would not drain. Very nice customer service.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 25, 2023
Thank you for taking the time to share your comments with us. We are happy to hear that you enjoyed your overall visit and appreciated our helpful staff members. However, we do apologize for the troubles that you encountered with the shower drain, and our maintenance team will be notified. Thank you, and we hope to have the opportunity to serve you again in the future!

6/10 Okay

Jesse

Stayed 1 night in Oct 2023

8/10 Good

Khamsouk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and location
Great hotel! Beautiful inside and out. Room was very nice and clean. One thing that really bothered me was how loudly the doors closed when other guest entered and exited their room. The bartender does need to learn how to make an old fashioned if you’re going to charge $15 for one. It was one of the worse I’ve had.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 22, 2023
Thank you for your review! We're delighted to hear that you found Peoria Marriott Pere Marquette beautiful and that your room was nice and clean. Your feedback is valuable, and we will improve the areas of opportunity you identified. We appreciate your efforts in enhancing our guest experience, and we look forward to welcoming you back for an even better stay in the future!

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023
Response from General Manager on Oct 20, 2023
Dear Lisa,Thank you for your review and for giving us a perfect rating! We're delighted you had an excellent experience. Take care, and we hope you return soon!

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel! Great location to Civic Center for our event. Breakfast at the hotel was convenient. I'm glad we got there when it opened because there was a long line Saturday morning when the hotel was booked. Staff was friendly and helpful. They were short staffed Saturday for breakfast and the lobby needed a good vacuuming but overall it was a great hotel and I would stay there again.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 27, 2023
Dear Andrea,Thank you for choosing our hotel for your recent visit to Peoria. We're glad you enjoyed your stay with us for your event. Our lovely property, convenient location, friendly staff, and ample breakfast are among the many reasons our guests choose Peoria Marriott Pere Marquette. It would be our pleasure to host you again, so come back soon!

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, bar service was attentive despite it being very busy. Front desk was accommodating after I lost my garage receipt, very comfortable room and bed.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 11, 2023
Thanks so much for your wonderful review of Peoria Marriott Pere Marquette. We're thrilled you enjoyed our friendly, attentive staff and comfy accommodations. Please come back and see us soon!

10/10 Excellent

Abby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peoria Marriott Pere
Stay was good. Front desk busy with only one attendant - short wait to check in and out. Parking Fee $15.00. Nice - very close to venue (Peoria Civic Center). Walk outside or inside on catwalk.
Stayed 1 night in Jul 2023
Response from General Manager on Aug 2, 2023
Dear Vickie,Thank you so much for choosing to stay with us at Peoria Marriott Pere Marquette. We are glad you enjoyed your stay, and we are proud to have earned your five-star review. Guest feedback is always appreciated, and we thank you for providing the details on your stay, so that we and other guests can learn and make informed decisions. We hope you join us again sometime. It was a pleasure hosting you.

2/10 Terrible

Tyler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting.. DONT STAY HERE!
Hotel is disgusting and doesn’t provide anything. Way over priced for what you get. No parking included, no fridge in the room, says you get a king size bed, we only got a queen. Rust and mold in the bathroom on the shower curtain. For $200+ for a room, I expect something nicer. This room was so small and disgusting, I will never return and hope this review turns down people looking to stay here as well..
Stayed 1 night in Jul 2023
Response from General Manager on Aug 2, 2023
Dear Tyler, Thank you for sharing your feedback from your recent visit. We are truly saddened that your stay failed to meet your expectations. Please accept our apologies for the issues you encountered in your bathroom. Our staff will discuss your concerns internally so that we can look for ways to improve our guest experience. Again, we are grateful that you reached out.

2/10 Terrible

Doug

Stayed 3 nights in Jul 2023

8/10 Good

Chen

Stayed 1 night in Jul 2023

10/10 Excellent

Gregory

Stayed 1 night in Jul 2023

10/10 Excellent

Logan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very easy to find where you needed to go, also the service was great straight to the point and very helpful. Room was very nice and clean, no issues at all.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 18, 2023
Dear Logan,We're so delighted that our amazing service and clean rooms impressed you during your visit. It would be an honor to host you again in the future, and we hope you will join us once more.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities, room comfort
Great couples get away
Stay was great. Staff was friendly and helpful. Pool was small but nice for a relaxing time. Room was clean and comfortable. Overall great stay
Stayed 1 night in Jul 2023
Response from General Manager on Jul 14, 2023
Dear Megan, It is wonderful to know that you had a lovely experience with us. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team, comfortable accommodations, and high standards of cleanliness hit the mark for you. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back for another great stay soon!

8/10 Good

Jessica

Stayed 1 night in Jul 2023