Exterior

Reviews of Wingate By Wyndham Peoria

3 out of 5
Wingate By Wyndham Peoria
7708 N Route 91, Peoria, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 377 out of 611 reviews" "
Rating 8 - Good. 165 out of 611 reviews" "
Rating 6 - Okay. 48 out of 611 reviews" "
Rating 4 - Poor. 13 out of 611 reviews" "
Rating 2 - Terrible. 8 out of 611 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in room 330. I liked the the extra room with the sofa. I would have given 5 stars for all the items but we noticed some black bugs around the window on our 3rd day. My husband swatted 10 of them. We reported it to the night desk person but he said he could ask housekeeping to vacuum the area. We had 2 days left of our stay and didn’t want to move.
Stayed 5 nights in Mar 2024

10/10 Excellent

Katherine, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay - pleasant front desk, nice room
Stayed 1 night in Mar 2024

6/10 Okay

Lonnie

Traveled with family
Disliked: Property conditions & facilities
Wasn’t horrible but wasn’t that great for the price. Furniture & carpet looked like the original stuff.
Stayed 2 nights in Feb 2024
Response from Teresia P. on Feb 28, 2024
Thank you for your feedback we are sorry to hear about the inconvenience. We hope to improve and make your next stay more comfortable.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! We enjoyed using the dining facilities for playing games and having snacks !
Stayed 3 nights in Jan 2024
Response from Teresia P. on Feb 28, 2024
Thank you for your feedback!

8/10 Good

Carlos

Stayed 5 nights in Jan 2024
Response from Wingate on Jan 29, 2024
Thank you for the review! I am hoping next time you stay we can be better for you! I hope we see you again.

4/10 Poor

Jeff

Traveled with partner
This could have been a 3 star with a little help. The walls are very thin and sleeping is difficult. The bathtub tile was in poor shape. Otherwise it would have been a decent choice (this area has very few 3.5 or 4 star hotels).
Stayed 2 nights in Jan 2024
Response from Teresia P. on Jan 18, 2024
Hi Jeff, we're sorry to hear that your stay with us was not up to par. We are working to create a better environment for your next stay!

4/10 Poor

Kelly, Kalamazoo

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Loved the staff and restaurants and mall shopping abundant Unfortunately, a dead mouse was in my room.
Stayed 2 nights in Jan 2024
Response from Teresia P. on Jan 18, 2024
Hi Kelly, we are so sorry for your unfortunate experience. Our staff and maintenance team are working hard in order to prevent any occurrences of this manner from ever happening again. We are deeply sorry for this situation again.

2/10 Terrible

mahsa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel last year and it was really good. However, this year it was terrible. There was a cockroach on the bed, dead cockroaches on the floor, and the heating didn't work properly.
Stayed 4 nights in Jan 2024
Response from TPearson on Jan 12, 2024
Thanks for staying, the bug was not a cockroach it was a stink bug. We offered to move you to a different room but you did not want too. Stay safe.

10/10 Excellent

Chad

Stayed 2 nights in Jan 2024
Response from Wingate on Jan 29, 2024
thank you for the great review. I am glad you enjoyed your stay and hope to see you again!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stayed 2 nights in Dec 2023
Response from Teresia P. on Jan 3, 2024
Thank you for your feedback!

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Teresia P on Dec 29, 2023
Thank you for your feedback!

10/10 Excellent

Steve

Stayed 1 night in Dec 2023
Response from Teresia P. on Dec 29, 2023
Thank you for your feedback, it is greatly appreciated!

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Teresia P. on Dec 29, 2023
Thank you for your feedback.

10/10 Excellent

ASHLEY, PEORIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was fabulous and super kind! Quick and thorough.
Stayed 1 night in Dec 2023
Response from TPearson on Dec 19, 2023
Thank you for your feedback, we strive to create a happy and friendly environment for our guests!

10/10 Excellent

Diane

Stayed 1 night in Dec 2023
Response from Teresia P. on Dec 29, 2023
Thank you for your feedback, it is greatly appreciated!

10/10 Excellent

Estefani

Stayed 4 nights in Nov 2023
Response from Teresia P. on Dec 29, 2023
Thank you for yoour feedback!

8/10 Good

Senetra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and relatively clean. Check-in/out was easy and quick. Rooms are spacious. The things I did not like were that the sofas and chaise need to be cleaned. They had spots and stains on them. The sofa bed is very uncomfortable and the showerhead leaked when I ran a bath. The shower curtains are too short and lightweight. As a result, water gets on the floor. Staff was nice but did not give us a run-down of the property (i.e. time of breakfast, when the pool and gym close or their location, information about the shuttle bus, etc). I've stayed at this hotel a few times over the past 6 years but this is my first review.
Stayed 3 nights in Nov 2023
Response from TPearson on Dec 19, 2023
Thank you for the review! We care about the comfortability of our guests so please rest assured that our staff is working to make your next stay with us comfortable and stress free!

8/10 Good

Corlyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Nov 2023
Response from Teresia P. on Dec 29, 2023
Thank you for your feedback.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Teresia P. on Dec 29, 2023
Thank you for your feedback!

10/10 Excellent

Dennean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was available for assistance, hotel was very clean and ple
Stayed 1 night in Nov 2023
Response from TPearson on Dec 19, 2023
Thank you for your feedback! We hope to see you soon!

10/10 Excellent

Gina

Stayed 1 night in Oct 2023
Response from Teresia P. on Dec 29, 2023
Thank you for your feedback!

8/10 Good

Markeyda

Traveled with family
Liked: Cleanliness, staff & service
It was ok, staff was very friendly and polite
Stayed 1 night in Oct 2023
Response from TPearson on Dec 19, 2023
Thank you for your feedback! We hope to see you back again!

10/10 Excellent

ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this property.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
The hotel was good for the price. I would of given it a 5 star but the bathroom shower rails had a build up of some kind of black stuff and the shower head that was very old. Could see some rust between the plate that was coming up and the pipe that connects the showerhead. The bed was very comfortable. It was my first time at this brand. Would stay again. Front desk staff were great!
Stayed 3 nights in Sep 2023

10/10 Excellent

Jodi

Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Jeffrey

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Repairs not made
we spent 4 nights here and the dead bolt on our door did not work. we checked out and told the desk clerk. we were gone for a night and then came back for one more night. The dead bolt still did not work. it was not repaired while we were gone one entire day and night. so disappointing.
Stayed 4 nights in Sep 2023

6/10 Okay

Rich

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet in the room was not designed for a man to use.
Stayed 1 night in Sep 2023

8/10 Good

Yau, Wichita

Stayed 1 night in Sep 2023

10/10 Excellent

Sheila, Shelbyville

Liked: Amenities
The front desk staff was very welcoming and friendly. Actually, all of the employees that I encountered were very friendly. The property was very clean and my room was wonderful! I’d definitely stay here again if in the area.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Babu

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Sep 2023

10/10 Excellent

linda, yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Room was clean 😊
Stayed 1 night in Sep 2023

8/10 Good

Maureen

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Happy hour. Comfy bed
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Need better cable channels. Housekeepers were Great!
Stayed 2 nights in Sep 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine
Very clean. Comfortable. Just right for an overnight stay while traveling.
Stayed 1 night in Aug 2023

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was very nice and personable but the bed was uncomfortable.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice place to stay
Stayed 1 night in Aug 2023

8/10 Good

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from TPearson on Aug 11, 2023
Thanks for staying with us and hope to see you back again. Enjoy!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay over.
Stayed 1 night in Aug 2023
Response from TPearson on Aug 11, 2023
Thank you for telling us about your awesome stay and I will share it with the staff.

10/10 Excellent

Barry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was outstanding. Staff was friendly. The hotel was very clean, and the shower was great along with the water pressure. The next time we visit Peoria, this is our hotel of choice.
Response from TPearson on Aug 11, 2023
We love it when our guests tell us about their stay, especially when it awesome!!! Hi fives will be given to the entire staff. Thanks for staying and hope to see you on your next Peoria visit.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from TPearson on Aug 11, 2023
We are excited that your score reflected a great stay. Thanks for staying with us and I will share with my staff your score.

2/10 Terrible

Kathy

Traveled with family
Liked: Cleanliness
The rooms seemed very clean. We appreciated the a.m. breakfast, but the fire alarm going off at 3am was a huge problem. We were told that the heat and humidity from the pool area set it off, not an actual fire. We are glad it was a false alarm and that no one was hurt, but What an awful way to wake up in the middle of the night!
Stayed 2 nights in Jul 2023
Response from TPearson on Aug 11, 2023
I apologize for the alarm sounding it was totally out of our control and I am happy that it was not a major emergency. Trust me we did not want this to happen and we want our guest to have a great night sleep.

10/10 Excellent

Makayla, Clarksville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was the best experience I’ve had in a while!
Stayed 1 night in Jul 2023
Response from TPearson on Jul 19, 2023
Oh, we are happy :) to read that you had the BEST experience!!!! Thank you for staying.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean room, friendly staff, bad bed and shower
The staff were very friendly and my room was very clean. However, the bed was very lumpy so I got very little sleep - tossed and turned and it was aggravating my back. When I took a shower in the morning, the stopper wasn't working properly to stop the flow of water out of the tub faucet, so while I was showering, the water got up to my ankle... not good. Hopefully it was just my room (300). If all the beds are like this (and shower experience), I would choose another hotel.
Stayed 1 night in Jul 2023
Response from TPearson on Jul 19, 2023
Thank you for choosing our hotel. When you are at our property and have a challenge please tell a Team member so we can fix it while you are here, we want you to have the best experience. Thanks again

10/10 Excellent

Jim, Jonesborough

Liked: Cleanliness, property conditions & facilities
Excellent staff we checked in at night the night staff was very hospitable morning stuff was very friendly we enjoyed our state
Stayed 1 night in Jul 2023
Response from TPearson on Jul 19, 2023
Thank you, Thank you and Thank you!!! I will pass it along to all Team members. We love positive feedback and strive for our guest to have the BEST stay ever.