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Reviews of Plaza Madeleine Hotel & Spa

4 out of 5
Plaza Madeleine Hotel & Spa
1 Place De La Petite Rigaudie, Sarlat-la-Canéda, Dordogne

Reviews

9.2

Wonderful

Rating 10 - Excellent. 152 out of 225 reviews" "
Rating 8 - Good. 62 out of 225 reviews" "
Rating 6 - Okay. 7 out of 225 reviews" "
Rating 4 - Poor. 2 out of 225 reviews" "
Rating 2 - Terrible. 2 out of 225 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Location for Dordogne Touring
We spent 3 nights at Plaza Madeleine while exploring the Dordogne area. Great location in Sarlat-la-Candeda. The staff was very helpful in making dinner reservations. The room was great. Breakfast was the typical buffet. Because we were out for most of the day, we parked near the hotel and paid for 1-2 hours of parking. After 7pm parking is free until 9am so we would set out before 9 for a cheap way to park conveniently to the hotel. This may have been easier in the off season (late Oct) than it might be during the summer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jonathan Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Catherine

Stayed 1 night in Aug 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very charming hotel in heart of town. Quaint and very walkable. Hotel staff was exceptional. The personnel at breakfast each morning were the best. Any request was happily fulfilled. Very friendly. Lovely bar as well. Bartenders were friendly. We loved Joules. Would definitely stay there again. They humored the Americans who only knew a few French words. Much appreciated
Stayed 2 nights in Jul 2023

8/10 Good

Liza

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Excellent service and helpful staff. Showers need a good cleaning
Stayed 3 nights in Jun 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

STEPHEN, Carson City

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel near the Sarlat historic area. I would have loved to stay another week there. Hopefully, next year.
Stayed 1 night in May 2023

10/10 Excellent

Thomas, Scarsdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delightful and sumptuous. The staff was caring and very attentive. We felt welcomed and the hospitality was genuine and superb.
Stayed 2 nights in May 2023

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel great location
Stayed 2 nights in Nov 2022

10/10 Excellent

Dana

Stayed 2 nights in Sep 2022

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Élégant hotel right in the heart of the old city. Very attentive staff, good sized room with view to town activity. Bath was big enough to be useable! Outside seating for snacks and drinks from the hotel bar.
Stayed 2 nights in Oct 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Night Trip
Great location close to old town. We parked in a free parking area which was a short walk away from the hotel. Loved Sarlat!
Stayed 2 nights in Sep 2022

10/10 Excellent

Diane

Stayed 2 nights in Aug 2022

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to visit this historical town
Stayed 2 nights in Jun 2022

8/10 Good

Paul

Stayed 2 nights in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant 3 day stay
Nice spotlessly clean hotel. Nice welcome. Nice room. Swimming pool and spa excellent especially in hot days. Great location in the town.
Stayed 2 nights in Jun 2022

10/10 Excellent

Francois

Stayed 1 night in Jun 2022

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great, staff was helpful
Stayed 1 night in Oct 2021

10/10 Excellent

Yasmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a perfect location, good service and beautiful. The down side is that they offered a much better rate when booking directly. I overpayed by quite a bit.
Stayed 4 nights in Sep 2021

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not easy. I’m quite it was quite challenging as the city was quite busy when I was there. It is a bit frustrating to not have access to reliable parking close to hotel.
Stayed 5 nights in Aug 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel
This is a beautiful hotel at the end of the pedestrian area in Sarlat. The room was clean and spacious, and the pool area was lovely. The proximity to restaurants and shopping is perfect. The only issue is minimal parking availability.
Stayed 1 night in Aug 2019

10/10 Excellent

Kevin, San Luis Obispo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and perfect location. They could use a small exercise room for light exercise and stretching with foam rollers.
Stayed 2 nights in Oct 2019

10/10 Excellent

Linda lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sojourn in Sarlat
Arrived late as I had missed the bus to Sarlat. The receptionist was so nice, brought me personally to my room. She recommended an excellent restaurant that had late service and assured me I would have a taxi back to the train station. Unfortunately the weather was not conducive to using the pool. However the outside lounge was an enjoyable place to sit in the afternoon for a coffee break. Buffet brrakfast was very complete and fresh. I plan on staying there again next year.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and clean rooms. The staff was helpful with reservations
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel on edge of old city in a particularly good location for access by car and walking to all sights. No parking on site however, parking available in secured location on other side of old city. The rooms are very comfortable and well appointed. The location is quiet. There is a small outdoor pool with adjacent sauna and steam room which is perfect for end of day relaxation after visits. The staff is courteous and helpful.
Stayed 3 nights in Aug 2019

10/10 Excellent

Luis R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the heart of Sarlat
Fully recommended!!!! Big and comfortable rooms. In the very heart of gorgeous Sarlat.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Too hot for comfort.
Returned to this hotel for the second time, it’s a lovely hotel in a great location, having parking in Sarlat is a big plus. The only downside this time was that we arrived in a heatwave and despite us keeping the shutters down the room air conditioning system really couldn’t cope, the room was overheated, although the weather was exceptional any good air con system should have been up to the task but we had 2 nights of not much sleep. Lots of wasps spoiled enjoyment of the pool area. We didn’t have breakfast so can’t comment on that. We would come back but only in the autumn or spring.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and the pool especially these hot days. Would definitely stay here again
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great. Buffet breakfast delicious. The staff was helpful with every detail. An oasis.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

dror

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

WILLIAM

Liked: Cleanliness, property conditions & facilities, room comfort
A week in Sarlat
Excellent location in Sarlat. Very clean. The rooms could have been a little bit bigger, but we normally expect that in France. The breakfasts were excellent.
Stayed 3 nights in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sarlat is a beautifully preserved Medieval town with great eating and architecture. Plaza Madeleine is a wonderful home base. We will come back.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Quick check in and wonderful staff both front counter and restaurant. Room is a ltttle bit small.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Sarlat
Fantastic city! Market day Saturday fantastic. Restaurants all exceptional. People friendly and safe atmosphere
Stayed 3 nights in Apr 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Elena, Frisco, TX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very nice area, in front of a park and walking distance from everything. The staff was very friendly. The city is beautiful medieval town.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location
Great hotel in a good location. Nice bar area. Our room had been refurbished and was clean and modern. I loved the shower! Didn’t eat there so can’t comment on restaurant.
Stayed 3 nights in Oct 2018

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence in everything
Excellent hotel, very high standards of comfort, decor, cleanliness and service
Stayed 3 nights in Sep 2018

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven of tranquillity
A smart, modern luxury hotel. The pool area at the back of the hotel is a haven of tranquillity and the perfect place to relax after exploring the beautiful medieval village of Sarlat and the Dordogne. Our room was large, comfortable and well appointed with a clean modern bathroom. The wine machine in the bar is a nice touch, though the bar staff need to ensure it stays topped up! No onsite parking, but there is secure offsite parking (for a small fee) a 10 minute walk away. Definitely recommend this hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The right place
Great location. Amazing pool
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top hotel with great staff
We arrived on the Saturday which is market day till nearly 8pm & the Hotel is blocked off however the staff were excellent I have mobility problems so getting our luggage in was going to be a problem but from check in to check out it was 1st class, the staff were brilliant & a special mention to one of the bar staff Frantz he is accredit to the Hotel. We thoroughly enjoyed our stay in Sarlat & would recommend this Hotel. Terry & Ruth, Durham City England.
Stayed 5 nights in Sep 2018

8/10 Good

Howard, West Yorkshire , UK

Liked: Cleanliness, staff & service, room comfort
Good Hotel but no Restaurant
A very good stay. Breakfast was very good but there was no restaurant service. There are plenty of local restaurants in the town. I did not use any of the spa facilities.
Stayed 7 nights in Sep 2018

10/10 Excellent

Mike, Austin, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, large modern room with possibly the best shower in all of France! Very helpful and friendly staff. They even have parking - it is remote, but you walk through the heart of Sarlat to get there so not so bad.
Stayed 4 nights in Sep 2018

10/10 Excellent

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Very Helpful and Friendly Staff.
Stayed 6 nights in Sep 2018