Ratings based on 1,126 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from GA

Seen better days, hopefully renovation goes well

Posted Nov 14, 2017
Pros: The hotel staff was mostly accommodating. The room was clean and the bed comfortable. The shower was hot. The breakfast spread had a nice selection.
Cons: Perhaps a prior warning of renovation and discount. Due to the overall condition of the building it seems that it was a bit late, however necessary.
Location: Sandysprings is a well bustling and expanding hospital town with nice parks, stores and a large mall. The area also has a nice restaurant selection.
Growing up, I had a sickly sibling that had to regularly go to the Children's Healthcare Scottish Rite Hospital. While staying in the Sandysprings area, we would stay at the Comfort Suites off of Peachtree Dunwoody Rd. It was always a pleasant stay and I have fond memories of the place. Nearly 15 yrs later I now have my own family and had to take my toddler to the local healthcare center. Of course Comfort Suites was my first choice. After a long drive we get here to find that they're renovating! Which includes every window being taped up for painting and waking up to construction sounds in the morning. Also, the 1st floor's carpet appears to be worn down by constant traffic. The hotel staff placed us on the 2nd floor, which appeared to be a bit better. Sadly the taped up windows meant my son and I couldn't look over the city skyline, a past time of ours. The banging in the morning wasn't bad because the little one wakes up early anyway. Fortunately we only stayed one night. My wife and son seemed to enjoy their stay. The room was clean and comfortable, the shower was nice and hot and the breakfast was quite substantial. I believe after the renovations are complete this will once a gain be a nice place to stay. But until then I would recommend avoiding.
Comment from Hotel Management
Nov 16, 2017 by Front Office Manager, Hotel Management
Thank you for choosing us once again and for your review. We were pleased to read you and your family enjoyed the overall time with us, but we're sorry that your stay was during renovations which caused you some inconveniences. We update our website with our renovation schedule so that our guests are aware of this prior to their stay with us. However, we understand your frustration with all of the dust and noise that occurs with a construction project. We hope you that you will consider a return visit to our hotel when the renovations have been completed to experience our renewed and refreshed hotel first hand. We hope to welcome you all back soon! Kevin Jones, Front Office Manager
1 out of 5
by A verified traveler from Dallas

Ratings unreal. Musty with papered-over windows

Posted Oct 28, 2017
I chose the hotel based on Expedia ratings (over four). I found that they usually are on the mark, but they are disastrously off here. So it is my time to repay the Expedia community and help others make an informed choice. The carpet on the hallways is musty, with a pervasive smell of mold, everything is old and repellent. Carpet in the room is not much better, stained, smelly, same as the sofa. The windows are papered-over, probably to obstruct a street light. Given that windows do not open, it feels like a jail cell. The only exception to the whole repulsiveness of the hotel is the breakfast room, which is decent, as is the breakfast. Given that i paid as much as for a downtown hotel, it is not enough to redeem the hotel, or make it a decent choice.
Comment from Hotel Management
Oct 30, 2017 by Front Office Manager, Hotel Management
Thank you for choosing us for your recent stay and for sharing your observations. However, your response lets us know that there are a few areas that we can improve on to provide you with an even better guest experience. We will be evaluating what we can do differently to prevent another guest from experiencing these same service issues. Thank you for bringing this to our attention, and we hope that you will accept our apology for the inconveniences we caused you. We hope you will stay with us again the next time you are in the area. Kevin Jones Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lucedale,MS

Great location

Posted Oct 27, 2017
Pros: location
Cons: I wish the pool would have been open so we could have sat and enjoyed the fresh air and relaxed.
Location: Publix, Domino's, Subway, chinese restaurant, Mexican restaurant and a Rite Aid all in walking distance.
Great location to the hospital. Friendly staff. breakfast was good. Overall visit/stay excellent
Comment from Hotel Management
Oct 28, 2017 by Front Office Manager, Hotel Management
Stacey, thanks for sharing your thoughts with us. We appreciate your kind comments with regard to our convenient location and the excellent service provided by our associates. Your praises are shared with our staff for their hard work. On behalf of everyone at Comfort Suites Perimeter Center, we invite you to stay with us again the next time you visit our area. Kevin Jones Front Office Manager, Comfort Suites Perimeter Center
2 out of 5
by A verified traveler

Hotel in the of being renovated.

Posted Oct 20, 2017
Hotel dusty, smellie and dirty. They should notify guests of the condition before they make reservation or close while making updates.
Comment from Hotel Management
Oct 22, 2017 by Manager, Hotel Management
Thank you for your candid review. Please accept our apologies for the inconveniences you experienced during your visit. We have shared your concerns with our team and we are implementing a plan to correct these issues. We would love to welcome you back so that we can provide you with the outstanding service you deserve. We look forward to seeing you the next time you are in the area. Kevin Jones Front Office Manager
2 out of 5
by A verified traveler

Posted Oct 9, 2017
Carpet and bathroom were pretty dirty. Toilet did not flush and the staff didn’t fix it when I informed them.
Comment from Hotel Management
Oct 11, 2017 by Guest Relations, Hotel Management
Thank you for taking time to provide us with your feedback. We apologize for the issue with bath that did not get taken care of. This matter will be addressed promptly. We are planning some renovations and replacements of carpets over the next several months and we hope you will stay with us again after we have completed the work. Thanks again for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from GA

Good location

Posted Oct 3, 2017
Nice hotel but during the day there was alot of noise from remodeling other rooms I assume.
Comment from Hotel Management
Oct 4, 2017 by Front Office Manager, Hotel Management
Diosy, thank you for sharing your experience at the Comfort Suites Perimeter Center. We are glad to know you had a good time here and were satisfied with all the aspects we offer. We are delighted you included us in your travel plans and hope you will do so again. Kevin Jones, Front Office Manager Comfort Suites Perimeter Center
4 out of 5
Recommended
for Everyone
by A verified traveler from littlerock, ar

My stay was enjoyable

Posted Oct 3, 2017
My stay was enjoyable and stay location was great..
Comment from Hotel Management
Oct 3, 2017 by Front Office Manager, Hotel Management
Chassy, thank you for taking the time to write about your positive experience at the Comfort Suites Perimeter Center. We are pleased to read you had an excellent time and our convenient location was the highlight of your stay. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Kevin Jones, Front Office Manager, Comfort Suites Perimeter Center
4 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans, LA

Great price for a nice hotel

Posted Aug 30, 2017
The hotel and staff were lovely. The breakfast was fresh and tasty. My only complaint was that one of the elevators was broke and the other one was very slow. We would have to wait a while for it.
Comment from Hotel Management
Aug 31, 2017 by Front Office Manager, Hotel Management
Tara, thank you for staying at the Comfort Suites Perimeter Center. We are glad you liked our courteous service and affordable rates. However, we are sorry you were inconvenienced with our elevators. Our engineering staff is investigating this issue to make sure that the elevators are functioning properly. We hope you will give us another chance so we can serve you much better. Kevin Jones, Front Office Manager, Comfort Suites Perimeter Center
4 out of 5
Recommended
for Everyone
by A verified traveler from morgan city

Nice hotel close to a lot of stuff

Posted Aug 24, 2017
Everything was really nice rooms were affordable clean and comfortable
Comment from Hotel Management
Aug 25, 2017 by Manager, Hotel Management
Carolyn, thank you for being our guest at the Comfort Suites Perimeter Center. It’s nice to know you found us to be a good value and that our location was convenient for your trip. We hope to be your hotel of choice every time you visit this area. Kevin Jones, Front Office Manager, Comfort Suites Perimeter Center
4 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach Fl

Nice hotel close to work at the Center

Posted Aug 23, 2017
Very accommodating: ample parking and easy to get to from the interstate, perfect for business traverler.
Comment from Hotel Management
Aug 24, 2017 by Front Office Manager , Hotel Management
Thank you for your nice feedback about the Comfort Suites Perimeter Center. We are glad to know you liked our convenient location and the spacious parking facility we provide. Your recommendation is truly appreciated, and we hope to be your hotel of choice whenever you are back in this area. Kevin Jones, Front Office Manager, Comfort Suites Perimeter Center