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Reviews of Crowne Plaza Atlanta Perimeter at Ravinia, an IHG Hotel

4 out of 5
Crowne Plaza Atlanta Perimeter at Ravinia, an IHG Hotel
4355 Ashford Dunwoody Rd, Atlanta, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 706 out of 1117 reviews" "
Rating 8 - Good. 233 out of 1117 reviews" "
Rating 6 - Okay. 87 out of 1117 reviews" "
Rating 4 - Poor. 39 out of 1117 reviews" "
Rating 2 - Terrible. 52 out of 1117 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

amber

Liked: Cleanliness, staff & service
Nice hotel just but the bathtub drainage was Very very SLOW to go down
Stayed 2 nights in Apr 2024

10/10 Excellent

kenshika

I love med my stay for the weekend will be back
Stayed 2 nights in Apr 2024

8/10 Good

jinwoo

Stayed 2 nights in Mar 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I LOVED the outside gardens!!! Great place for cocktails and conversation!!! And the staff was incredibly friendly!!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Sheena

Traveled with partner
Liked: Amenities, property conditions & facilities
Second time visiting and Its an awesome Hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tarshia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this property.The staff was excellent. The one problem I did have was resolved quickly
Stayed 2 nights in Mar 2024

8/10 Good

Jarvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay!!
Stayed 2 nights in Mar 2024

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities
This hotel has been around for awhile.. has some age spots, but it is convenient to where we needed it to Be.. seems like the parking garage is used for pot smoking, but to each his own!!
Stayed 1 night in Mar 2024

10/10 Excellent

Luis M

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Dushon

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

JaMesea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice. The only things that were off-putting for me were the $90 per night incidental fee that wasn't mentioned until check in. Also, for self parking it was $20 a day which was kind of crazy to me due to it not even being adequate enough parking for the amount of guests they were accommodating. All in all, I give my stay a 7/10.
Stayed 2 nights in Mar 2024

10/10 Excellent

Crystal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds in the back. Helpful staff. Shuttle to get you around area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Erika

Stayed 2 nights in Mar 2024

6/10 Okay

dawn

Liked: Staff & service, amenities
Nice hotel, but my room had a musty old carpet smell. I informed the front desk staff.
Stayed 1 night in Feb 2024
Response from Rebekah on Feb 25, 2024
Thank you for your feedback. I will follow up and ensure the carpet was addressed. Thank you for choosing to stay at the Crowne Plaza!

8/10 Good

Richard E.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Dec 2023
Response from Rebekah on Feb 25, 2024
Thank you for your feedback and choosing to stay at the Crowne Plaza!

10/10 Excellent

Sherese

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I visit ATL, I love staying at Crowne Plaza.
Stayed 3 nights in Feb 2024
Response from Rebekah on Feb 25, 2024
Thank you for your feedback! We enjoy having you stay with us and look forward to your next visit!

2/10 Terrible

Brian

Stayed 2 nights in Feb 2024

10/10 Excellent

Ebony

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Rebekah on Feb 25, 2024
Thank you for your feedback and choosing to stay at the Crowne Plaza!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall cleanliness and hospitality
Response from Tyler Forsyth - Guest Relations Manager on Feb 6, 2024
Carlos- Thank you for your wonderful 5 out of 5 review. We strive to provide the very best service to our guests and sounds like we did just that. Hope you will revisit us again soon.

10/10 Excellent

Kannatassen

Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Stayed 3 nights in Jan 2024
Response from Tyler Forsyth - Guest Relations Manager on Feb 6, 2024
Erin- Thank you for your 10 out of 10 rating. It was a pleasure having you as our guest and hope you will revisit us again in the future.

4/10 Poor

Ronald

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Clean secure
Stayed 4 nights in Jan 2024
Response from Tyler Forsyth - Guest Relations Manager on Feb 6, 2024
Ronald- We are sorry to hear about your 2 out of 5 rating as we strive to be the very best. I hope you will revisit us again.

10/10 Excellent

DELMARIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tyler on Jan 8, 2024
Delmario- Thank you so much for your awesome 5 out of 5 review. It was a pleasure to have you as our guest and hope you will return in the future.

10/10 Excellent

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Tyler Forsyth - Guest Relations Manager on Feb 6, 2024
MARCUS- WOW! What a wonderful 10 out of 10 review. We are thrilled to see you enjoyed your stay and look forward to your next visit.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!!
From start to finish, the stay was wonderful. The team at this location is super friendly and really go over and beyond. We will definitely be staying here again.
Stayed 1 night in Jan 2024
Response from Tyler on Jan 8, 2024
Stephen- WOW! Thank you for the 10 out of 10 review and your kind words- I'm glad the staff was able to take care of you and our great location. Hope you will return to us in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Good stay. Nice hotel. Stayed in the corner rooms with queen beds - quite spacious for a family stay.
Stayed 1 night in Dec 2023
Response from Tyler on Jan 8, 2024
Anonymous - wow! Thank you for your 10 out of 10 review. We strive for the very best and glad to see we did just that. I hope you will revisit us again in the future.

8/10 Good

James

Stayed 1 night in Dec 2023
Response from Tyler on Jan 8, 2024
James- Thank you for your kind review. We truly appreciate you choosing our property and will revisit us again soon!

6/10 Okay

Knarvie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great service and staff! I would recommend staying here. The reason I left off 1 star was due to entertainment. The bars closed early and our TV did not work. I was unable to view any channels and stream when that was listed in the amenities. I will say they were very accommodating to our request for a late checkout. Overall, an excellent place to stay!
Stayed 1 night in Dec 2023
Response from Tyler on Jan 8, 2024
Knarvie- Thank you for your valued feedback and so sorry for the entertainment not working as it should have. I hope you will revisit us in the future.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in not very welcoming and cold. $90 deposit, need a key to get everywhere in the hotel even in the gym. Too much! People there are too nosey asking what you in town for. If l am in town and l am paying to stay there is none of your business!!!!! This hotel atmosphere is wrong. l did not feel comfortable or welcoming. Too expensive! Not worthy the money there are better options in the area. l do not recommend! Stay way of this hotel!!!
Stayed 1 night in Dec 2023
Response from Tyler on Jan 8, 2024
Anonymous- We strive to be the very best and truly take care of our guests and glad to see we did just that. Our incidental hold is some of the lowest in the area and pretty typical for any hotel to place a hold for a deposit. We hope you have an amazing new year!

10/10 Excellent

RAMONA

Stayed 2 nights in Dec 2023
Response from Tyler Forsyth - Guest Relations Manager on Feb 6, 2024
RAMONA- We truly appreciate your 5 out of 5 review. Hope you will revisit us again.

10/10 Excellent

Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tyler Forsyth - Guest Relations Manager on Dec 28, 2023
Robert- Thank you for your valued feedback and your 5 out of 5 rating. We hope you will revisit us again soon.

8/10 Good

DELIRIS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tyler Forsyth - Guest Relations Manager on Dec 28, 2023
DELIRIS-- We truly value your feedback and we're glad you enjoyed your visit. Hope you will revisit us again in the future.

10/10 Excellent

Princess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere was amazing per usual! I am satisfied with my stay! Will definitely visit next time I’m in town!
Stayed 2 nights in Dec 2023
Response from Marcel on Dec 13, 2023
Thank you for your feedback and we look forward to welcoming you back.

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Tyler Forsyth - Guest Relations Manager on Dec 28, 2023
Derrick- WOW! Thank you for sharing your 5 out of 5 review. We are thrilled to hear you enjoyed your visit and hope to see you again soon.

8/10 Good

Zuhair, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and convenient location
Stayed 1 night in Nov 2023
Response from Rebekah on Dec 4, 2023
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Domenic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff.
Stayed 2 nights in Nov 2023
Response from Rebekah on Nov 27, 2023
Thank you for your feedback! We are glad you enjoyed your stay with us.

4/10 Poor

Marut

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Rebekah on Nov 22, 2023
Thank you for your feedback! We are sorry to hear your stay was not satisfactory. May we reach out to you to discuss your recent stay?

10/10 Excellent

april

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tyler on Nov 18, 2023
APRIL- We truly appreciate your 10 out of 10 review. Hope you will revisit us again soon.

2/10 Terrible

DEREJE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old and creepy from that room to parking garage still needs. Lots of maintenance room service is not bad. Gas service is not bad. Lobby is good
Stayed 2 nights in Nov 2023
Response from TYLER on Nov 17, 2023
DEREJE- Thank you for choosing the Crowne Plaza Ravina.

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tyler on Nov 14, 2023
Eddie, Thank you for your response and we are thrilled for your review. Hope you will revisit again soon.

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Tyler on Nov 13, 2023
Roosevelt- WOW! Thank you for the 5 out of 5 review. We truly are thrilled you enjoyed your experience and hope you will revisit us again soon. Thank you

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2023
Response from Tyler on Nov 13, 2023
Kevin- Thank you for your 5 out of 5 view and kind words. We hope you will revisit us again soon.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Rebekah on Nov 12, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Alyssa

Stayed 1 night in Nov 2023
Response from Tyler Forsyth - Guest Relations Manager on Dec 28, 2023
Alyssa- So sorry to hear about your experience with us. We strive to provide the best service to our guest.

8/10 Good

Kymea

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from Tyler on Nov 13, 2023
Kymea- Thank you for your nice review and pleased to hear you enjoyed your visit.

6/10 Okay

Joy

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Rebekah on Nov 12, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and comfortable hotel in Atlanta
This is our second time staying at this property attending a dance competition. We really like this place for its cleanliness, comfort and service. Nice location.
Stayed 1 night in Nov 2023
Response from Tyler on Nov 8, 2023
Jennifer- WOW! Thank you for your wonderful feedback and 10 out of 10 review. Hope you will revisit in the future.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Crowne Plaza Atlanta Permimeter
Excellent service, personnel, food!!
Stayed 4 nights in Oct 2023
Response from Tyler on Nov 6, 2023
Terri- Thank you so much for your raving 10 out of 10 review. We hope you will revisit us again in the future.

10/10 Excellent

Darion

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tyler on Nov 6, 2023
Darion, We truly appreciate your feedback and thank you for your 10 out of 10. Hope you will revisit us again soon.

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from TYLER on Nov 6, 2023
Evan- Thank you so much for your wonderful review. We look forward to welcoming you back soon.