Ratings based on 535 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not bad, but staff don't seem to carePosted Aug 28, 2017
Pros: Clean, modern
Cons: Breakfast, staff
Location: Good location, right on 285
Not a bad looking place. Kept up well, clean and well-maintained. However, the staff seem to have some aversion to being at the front desk, preferring to stay in the back office instead and taking a very long time to address patrons at the front. Breakfast was very short in supply and people were just waiting around for food, crowing the entrance. The entire breakfast experience was very disorganized. One qualm I had, which I didn't expect to, was the hotel refused to either refund or credit us for one night, due to a flight cancellation. I had called in advance, with evidence to support my claim, and despite mine and Expedia's best efforts, the management refused to either refund one night or credit me.
Comment from Hotel Management
Sep 4, 2017 by Andreu Hall, Hotel Management
Dear Anonymous Guest, Thank you for your recent stay at the Hampton Inn Perimeter, and most importantly for completing our survey. We apologize that your stay was not pleasant due to lack of promptness of our guest service agents to meet your needs, and for the unsatisfying breakfast experience. Also, we encourage you to contact our hotel management regarding the cancellation of your flight, and room booking, in the hopes of some form of resolution. Therefore, since we, at the Hampton Inn Perimeter, are committed to our guests’ satisfaction, please let us know if there are any possible ways that we might improve our operations (with guest service, breakfast, and guest cancellations) for our guests. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank you for staying at our hotel. We understand that you had multiple choices while in the area and we appreciate that you chose to stay with us. Sincerely, Andreu Hall Guest Service Representative
for Everyoneby A verified traveler from naples, fl
Quick tripPosted Aug 17, 2017
Stop in Atlanta on way to Blue Ridge. Everything very good except breakfast supplies short even at 9 am an hour left of service. Hampton almost always A minus!
for Everyoneby A verified traveler from Hicksville, NY
Central location.Posted Jun 30, 2017
Pros: Central location.
Cons: A/C operation should be improved.
Location: We needed to be centrally located between Marietta and Atlanta, so this was ideal.
Decent breakfast, very accommodating staff. Providing more fruit when requested.
A better-than-average Hampton InnPosted Jun 12, 2017 on Hotels
Clean and comfortable with friendly service and top notch breakfast.
Posted Jun 12, 2017 on Hotels
GreatPosted Jun 8, 2017 on Hotels
Only complaint not enough shower pressure. Staff was great.
Best stay will book againPosted Jun 8, 2017 on Hotels
Everything was comfortable and clean. The room was very quiet to get good rest and the staff was very polite and helpful.
Very PleasePosted May 31, 2017 on Hotels
My mom and I had to go down to Atlanta for a weekend event. This hotel was close to where we were going and in a great area! We felt safe, the hotel was clean and comfortable and the whole trip was wonderful!
for Everyoneby A verified traveler
Posted May 31, 2017
The staff was very nice. The room are nice and clean. The breakfast was good, I enjoyed my stay. Of course parking is free.
by A verified traveler
Posted May 30, 2017 on Hotels