Large Pavilion Room with Terrace | In-room safe, desk, iron/ironing board, free cribs/infant beds
Check availability

Reviews of Hôtel Le Mas des Citronniers

3 out of 5
Hôtel Le Mas des Citronniers
22 Avenue Republique, Collioure, Pyrenees-Orientales

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 360 reviews" "
Rating 8 - Good. 166 out of 360 reviews" "
Rating 6 - Okay. 36 out of 360 reviews" "
Rating 4 - Poor. 8 out of 360 reviews" "
Rating 2 - Terrible. 1 out of 360 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Mathieu on Nov 10, 2023
Dear Janetmany thanksregards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a very central location. The room had recently been refurbished and was very comfortable. Great staff with a friendly welcome and service.
Stayed 1 night in Sep 2023
Response from Mathieu on Sep 13, 2023
Dear RichardMany thanks for your stay and your review

10/10 Excellent

Bruce

Stayed 1 night in Sep 2023
Response from Mathieu on Sep 13, 2023
Dear Sirmany thanksregards

10/10 Excellent

Siobhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Collioure, lovely room with a small terrace. The fridge in the room was a great addition which meant you could make the most of the hotels location just set back from the hustle and bustle of the town.
Stayed 4 nights in Aug 2023
Response from Mathieu on Aug 15, 2023
Dear Madam, Dear Sir,it was a great pleasure to welcome you in la Casa Pairal.hope to see you ssonregards

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel is fine and the staff is kind—but the rooms are very dated and ‘beige’. There is a fridge but no kettle or coffee maker. The furniture is old and a bit depressing. The linens were clean and comfortable, but everything else felt very dated and old. It’s a nice location within walking distance to beaches, but everything in Collioure is in walking distance to beaches. It’s nice that there’s parking, but I was told that if I move my car to take a day trip, I wousl lose my parking spot, which seems ridiculous and unfair. Overall, it’s just ok. Definitley not a special get away or memorable experience. It’s basically a place to sleep.
Stayed 4 nights in Jul 2023
Response from Mathieu on Aug 8, 2023
Dear Madamit's a great pleasure to welcome you. We noticed all your comment and we are working on itregards

10/10 Excellent

Walter, Foster City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean. The heating and Airconditioning worked perfectly when required. Bathroom and shower modern and clean. The hotel has private parking spaces in front and their own private lot behind all for a reasonable fee. Their is also a commercial lot across the street. The location is great within the central city by the waterfront. Easy walking everywhere.
Stayed 1 night in May 2023
Response from L'équipe on Jul 4, 2023
Dear Sir,The entire Port Marine Hotel team would like to thank you for taking the time to leave your review. We are delighted that your experience lived up to your expectations. It is with the aim of offering this type of moment to our guests that our teams work on a daily basis. We look forward to welcoming you soon to the Hotel Le Mas des Citronniers. In the meantime, the whole team is at your entire disposal. Best regards, All the team of the Hotel Le Mas des Citronniers

10/10 Excellent

Evangelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel convenient to beach.
Stayed 2 nights in Oct 2022
Response from Mathieu on Oct 9, 2022
Many thanks

10/10 Excellent

Orla

Stayed 1 night in Sep 2022
Response from Mathieu on Sep 30, 2022
thanks

10/10 Excellent

Nobuhisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

gratia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the centre of a popular resort
This hotel is ideally situated. There is free parking for a limited period outside the hotel and further parking nearby. There arefree places in the hotel parking for about half the guests. The main area for swimming eating and sightseeing is very close, and as teh town is on a steep slope, this is important.
Stayed 2 nights in Sep 2021
Response from Mathieu on Sep 19, 2021
Dear guest many thanks for your stay & for your comments regards

8/10 Good

Lisa

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2021
Response from Mathieu on Jul 17, 2021
Merci

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel.
Nice comfortable hotel. Each of our rooms had a private courtyard which was great for the family and the dog loved it. The only negatives were the breakfast and the noisy air conditioning.
Stayed 3 nights in Aug 2020
Response from Mathieu on Aug 22, 2020
Dear Jason, Many thanks for your review. Hope to see you a new time regards

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location excellent in centre of town. Hotel was very clean and staff were friendly and helpful. Collioure is a lovely little town. There are no tea making facilities in room. Carrefour supermarket next door.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locality of hotel is right in the heart of Collioure and all amenities. Supermarket a few doors down, boat trips,, tourist little train, mainline train station and loads of restaurants, not forgetting the wonderful scenery around Collioure bay.
Stayed 7 nights in Sep 2019
Response from Mathieu on Oct 4, 2019
Dear guest, many thanks for your review. regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in this hotel many times. We love the location and peaceful and very pretty setting. It is only a minute from the high street and a very short walk to the beach. Upon arrival this time nothing was too much trouble for the concierge who managed to find us a parking place and give us detailed information about the local restaurants. We always feel very valued and welcome here.
Stayed 3 nights in Sep 2019
Response from Mathieu on Sep 26, 2019
Dear Guest; many thanks for your review regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to town and the beach!
Stayed 1 night in Aug 2019
Response from Mathieu on Aug 15, 2019
Dear Guest, many thanks, hope to see you soon regards

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019
Response from Mathieu on Jun 11, 2019
Merci de votre avis

10/10 Excellent

Verified traveler

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly and great location Central but not directly on the main drag Nice breakfast and easy parking
Stayed 1 night in May 2019
Response from Mathieu on May 16, 2019
Dear Guest, many thanks for your review

2/10 Terrible

Kim

Disliked: Staff & service
Couldn’t check in until 4:00. Very rude staff. Sheer curtain on door. Great location.
Stayed 1 night in Apr 2019
Response from Mathieu on May 3, 2019
Dear Madam, we are sorry for the check-in time regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute hotel in the centre of everything! We lived our room and the concierge was so helpful, showing us to our room and giving lots of advice about where to eat and visit. He even marked it on a map for us. We would definitely stay here again and recommend this hotel to anyone visiting Collioure!
Stayed 1 night in Apr 2019
Response from Mathieu on Apr 23, 2019
Dear Guest, many thanks for your comment

8/10 Good

Eugeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Mathieu on Apr 23, 2019
Merci

8/10 Good

Peter

Hotel Le Mas Des Citronniers Thumbs Up!
The overnight stay was pleasant and served our purposes. The only problem we found in Collioure which had nothing to do with the Hotels as it had private parking, expensive but private, was the parking in the township. A nightmare!
Stayed 1 night in Sep 2018
Response from Mathieu on Sep 7, 2018
Dear sir many thanks for your review, hope to see you soon.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but basic
Really great location and lovely terrace, but very basic amenities in the hotel. Not sure why it is 3 star
Stayed 2 nights in Aug 2018
Response from Mathieu on Sep 7, 2018
Dear Sir, we remains you for your review. We are working to be better. Regards

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Lovely hotel good staff helpfully
Stayed 1 night in Jul 2018
Response from Mathieu on Jul 31, 2018
Many thanks, hope to see you soon

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Collioure
Great location and super helpful staf!
Stayed 3 nights in Jul 2018
Response from Mathieu on Aug 1, 2018
Merci pour votre avis.

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Mathieu on Jul 10, 2018
Thanks

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very good location, our particular room was very small, parking could be an issue, not too many spots in front of the hotel
Stayed 2 nights in May 2018
Response from Mathieu on Jun 10, 2018
Thanls

8/10 Good

Kevin Bourke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm
Beautiful old world hotel with all amenities. Lovely breakfast, friendly and helpful staff. Hotel is situated in perfect location. Only downside was poor wifi and a very complicated and antiquated way of gaining access.
Response from Mathieu, Assistant General Manager on Mar 8, 2018
thanks for your review. we hope to see you a new time regards

6/10 Okay

Ron. 82yrs, Dorset UK

Parking in Collioure is a nightmare, the hotel has a few parking spaces in front of it but not enough. The hotel is well situated near the centre of the town so for older persons with limited mobility you are close to all the wonderful little restaurants in the narrow streets. Asked for a wake up call on the last day which didn't arrive.
Stayed 7 nights in Oct 2017

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful hotel in an excellent location
A charming pavilion room with a small patio made for a pleasant stay in Collioure. Hotel parking is limited, but with everything within a short walk of the hotel we were able to leave our car in its spot for the duration of our stay. Breakfast was disappointing, however.
Stayed 2 nights in Sep 2017

6/10 Okay

Andre

Liked: Cleanliness
Disliked: Room comfort
Just OK
Room was small. Bathroom need to be updated. Noisy. No drop off area. No guarantee for a space on their private parking lot. Breakfast is fine. Front desk was very helpful recommending restaurants. Located in the middle of beautiful Collioure.
Stayed 3 nights in Sep 2017

10/10 Excellent

JohnB, Southampton UK

Liked: Cleanliness, staff & service, room comfort
Charming little hotel
Lovely little hotel that is but a stones throw from the market place and restaurants. We stayed in one of their superior rooms that are situated in an annex block. They are air-conditioned and decorated with typical french flair. The beds are good and the rooms are just large enough to be comfortable. Each of their annex rooms have either a balcony or a small patio area. There is free WiFi but it is on the slowish side and can only be used by one person in the room at any time. My advice is to use your own "mi-fi" for both speed and security. The breakfast selection is quite good and offers better value than what is on offer at the nearby cafes. The big negative about the hotel (and just about every other hotel in Collioure) is the parking. It's not their fault but if you do manage to park on one of the hotels 12 spaces, you quickly learn not to go out for the day !. Parking aside, this is a gem of a hotel that offers a lovely experience and is wonderfully quiet. Would happily recommend to anyone.
Stayed 3 nights in Jun 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, relaxed and close to every thing.
I particularly appreciate the attitude and attention that the staff brought to their jobs. Excellent all round.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
We had a nice room with a balcony. Could have used a coffee maker. The location is excellent, right in the middle of Collioure.

6/10 Okay

Montse, Buenos Aires

Liked: Cleanliness
Great location in Collioure, France
Clean room-A little bit noisy (you can hear neighbors in adjacent rooms)- Very unfriendly and unstable Internet access : need to dial in again and again with pass and room code.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good medium-priced hotel.
Clean, great location. No comfortable place to sit in the room. Coffee not hot enough but breakfast otherwise good. Staff very professional and pleasant.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Central location.
Central location, parking on site, very pleasant staff.

10/10 Excellent

British

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric well positioned hotel
Wonderful room with own outdoor patio. Everything we could ask for. Central to the town and beaches yet annex room remained undisturbed by the town's hussle and bustle.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
C Walking distance to beach, restaurants etc
Located in the heart of Collioure, free parking and wi-fi

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Don't go there
The hotel was expensive and really bad. Colliure was a total disappointment as a village, food was terrible and expensive, it was difficult to park the car and had to walk 20 minutes to the hotel. Don't bother to visit this village it is not worth.

8/10 Good

Steve, Silver City, NM

Liked: Cleanliness, staff & service, room comfort
Cozy, quaint hotel in a great location.
Beautiful little town with lots of history. Wish we had planned a longer stay.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Collioure
Large, very private room with private terrace surrounded by a thick hedge. The staff was very helpful, and the hotel is conveniently located. Breakfast was good.

8/10 Good

Stephen, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay in a great hotel and a fabulous location.

10/10 Excellent

Mary, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the centre of colliure
Hôtel Le Mas des Citronniers is a lovely hotel in the centre of coillure. Very convenient location for the train (5min walk) and close to beaches and supermarket. The room we stayed in was very modern and spacious for a couple. We only had breakfast on one morning, by the time we are most of the fresh breads, fruit and juices were gone so probably bad value for us. I would recommend this hotel to anyone coming to colliure

10/10 Excellent

Y Y, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
Everything was just as expected (or better). The location is great for restaurants, fort, beach, etc. The room was comfortable and the front desk staff super friendly and helpful. Word of caution: parking was a PAIN during the day, so plan accordingly.

10/10 Excellent

Nils, Fjaerland, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To be recommended!
Perfectly situated, near supermarket and beaches Our room with terrace facing the garden was quiet. Breakfast was very good. No complaints at all.

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

Nancy, Newport Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location within walking distance
Loved the experience. Parked the car right in front of the hotel for free so no problem getting luggage to hotel. Walked about 1/2 block to the petite train and the restaurants and shops. The beach was about a 5 minute walk. It was a very romantic experience and we enjoyed our hotel location and comfort immensely. The bed and air conditioning were very comfortable.