Indoor pool

Reviews of Hampton Inn & Suites Toledo-Perrysburg

2.5 out of 5
Hampton Inn & Suites Toledo-Perrysburg
9753 Clark Dr, Rossford, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 999 reviews" "
Rating 8 - Good. 260 out of 999 reviews" "
Rating 6 - Okay. 70 out of 999 reviews" "
Rating 4 - Poor. 33 out of 999 reviews" "
Rating 2 - Terrible. 25 out of 999 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Traveled with family
We had reservations at another hotel, with a pool but when we were checking in we were told the pool was closed down. My son started making calls and found this hotel which also had our request for a room that had three beds (for 3 adults.)They also had an open pool PLUS a whirlpool. It was fantastic & breakfast was GREAT as well ❤️‼️
Stayed 1 night in Mar 2024

6/10 Okay

E.

Liked: Cleanliness, property conditions & facilities
Could not get the HVAC system to stop blowing cold air and provide heat. Staff person changed my room for one with working heat, but I had to wait at the front desk two or three times before she showed up.
Stayed 1 night in Mar 2024

6/10 Okay

Brittany

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a decent hotel. The area is nice, and we felt safe. The overwhelming majority of the building was clean, with the only exception being our floor felt a bit dirty/sticky. The two main reasons I gave this hotel 3/5 stars are the bed and the breakfast. The bed was pretty uncomfortable. I woke up sore. The second thing was we were not told breakfast times when we checked in, and we thought it was 6-9. However, on the weekends it starts later. This was disappointing as we needed to leave early. We were waiting around for breakfast and could have just left had we known. The other two Hamptons we stayed in on our trip did not have these issues. In fact, the Hampton Inn we stayed at afterwards (still on a weekend day), had breakfast that opened at 6 and was open for an hour longer than usual (6-10) on the weekends.
Stayed 1 night in Mar 2024

6/10 Okay

Shelly

Liked: Staff & service, property conditions & facilities
Excellent price for stay. Pool was closed. Beds left us sore, but in safe area, close to where we needed to get to. Staff was friendly!
Stayed 1 night in Mar 2024

10/10 Excellent

Kelley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The pool was closed so that was a bummer. The man at the front desk was amazing and went above and beyond. I did notice that it doesn’t seem that the front desk is always manned. When we first arrived we had to wait around for over 15 minutes before we saw any employee. During that time we called the hotel to see if maybe someone would hear the phone and come help. No one answered. If the front desk employees are expected to be away from the desk to fulfill other duties it might be a good idea to give them a phone to carry with them. We had to call the front desk a few times and could never get a hold of anyone. Even in the rooms the phones in there didn’t have an option for the front desk. My biggest complaint and the only thing that I felt was a detriment to our stay was the woman working the breakfast room… she has absolutely no business working with people. I watched her be completely rude to ALL of the guests that dared ask her a question. One gentleman went to ask if there was more bread for Toast and she was sitting in the kitchen with her feet propped up and watching something on her phone. She was slamming things around and when another guest,not with my party, poked her head in to ask if there was more waffle batter, she slammed the door in her face!! She seemed completely annoyed to be there and wasn’t even good at keeping things stocked. There were comments from other guests I overheard that she was rude. Other than that, the stay was great.
Stayed 1 night in Mar 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Pool was closed and TV didn't work. Clerk apologized for pool and offered to move me to another room for the TV, but I was already settled in and didn't want to gather up my stuff. Have encountered the "pool closed" issue several times recently. So much so, that I'm starting to suspect it's a scam, i.e. advertise you have a pool, but keep it under "repair/renovations" so you don't need to deal with upkeep.
Stayed 1 night in Mar 2024

8/10 Good

Delphine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was their for funeral and found accommodations to be comfortable at a difficult time.
Stayed 1 night in Mar 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff! Accommodating when I needed a late check oit
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Pool was under maintenance which was disappointing
Stayed 1 night in Mar 2024

10/10 Excellent

Athena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were clean. Friendly staff with an easy check in and check out.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we visit our kids in Bowling Green! Great price and great accommodations!
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We will stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Fresh ice water and coffee 24/7 is so nice. And Hampton beds are always comfy.
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Staff is amazing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and the lovely host was very cordial.
Stayed 1 night in Feb 2024

10/10 Excellent

Wade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the freeway and numerous places to eat all within about 10min.
Stayed 1 night in Feb 2024

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Tim

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. Our only complaint is that the pool was closed.
Stayed 1 night in Jan 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit outdated. Very clean
Stayed 2 nights in Jan 2024

8/10 Good

Brian

Traveled with family
Liked: Staff & service
Check in was fast and friendly. Room was spacious and quiet but not very clean.
Stayed 1 night in Dec 2023

4/10 Poor

Timothy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Severally overrated.
Pool was closed, and not noted on the website or by Hotels.com. Toilet ran. Shower door came unattached. Generally “tired” room, needs a refresh.
Stayed 1 night in Dec 2023

10/10 Excellent

Antonio

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Felisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Adham

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel, bed was comfy, everything was clean and it was an easy on and off the interstate.
Stayed 1 night in Nov 2023

4/10 Poor

Young

Traveled with family
Hotel seems old. The first room bath tub dud not work. We had to move to the other room. The room was spacious. Couch seems too old. The Stay Bridge hotel right next to thisone was busy. Parking lot almost full. This hotel had 4cars in the parking lot. Breakfast stopped serving before 9 am. I am not coming back here.
Stayed 1 night in Nov 2023

10/10 Excellent

Nithya

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our short stay! Easy check in and BF was decent
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Stayed 1 night in Nov 2023

10/10 Excellent

jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Brittany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Room comfort
Call ahead
No where does it state “pool closed” until you are at the registration. Call before you reserve. Waste of time as they even have their personal board that states pool hours and the pics still show the pool. Other options in the immediate area.
Stayed 1 night in Nov 2023

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dawn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay and the staff was fast, efficient and friendly. The breakfast was well stocked and easy to grab and go.
Stayed 1 night in Oct 2023

8/10 Good

Tomasz

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service
Had a dog walking area behind the hotel that was large and clean. The shower door was off it’s track, the fridge didn’t work, had to go to the front desk to get a bar of soap. Breakfast was very nice and the coffee was delicious.
Stayed 1 night in Oct 2023

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was super easy and she was very nice. The room was great
Stayed 1 night in Oct 2023

8/10 Good

MAtthew

Stayed 1 night in Oct 2023

10/10 Excellent

Naoki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room Good reception
Stayed 1 night in Oct 2023

10/10 Excellent

Pam

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an overnight stay while traveling. I picked this hotel on line in the car while driving and was hoping for the best. We were pleasantly surprised! It was comfortable, had a nice breakfast and the staff was very friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Location was convenient.
Stayed 1 night in Sep 2023

6/10 Okay

Nisar

Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was everything promised.
Stayed 1 night in Aug 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Easy covenient, right off highway. Nice courtious staff. Only complaint a bit dated.
Stayed 1 night in Aug 2023

6/10 Okay

Brian

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and helpful. Our room was not clean, the walls and curtains had some type of staining on them (we thought maybe blood but could have been something else). There was also a thick substance on the wall in a few places, dried up something that was gross. We cleaned spaces ourselves as the hotel showed sold out and we weren’t in the room much to begin with but it’s worth noting that it was not very clean.
Stayed 2 nights in Aug 2023

10/10 Excellent

Geralyn

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Jeremy, Canton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food available at breakfast was not good and lacked variety. Only fresh fruit available was oranges.
Stayed 1 night in Aug 2023

10/10 Excellent

Candy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool -breakfast- fun entertainment across the parking lot! Nice towels and comfy beds with lots of pillows great to have fridge and microwave
Stayed 1 night in Aug 2023