Posted Nov 1, 2016
We choose Holiday Inn Express because of the generally high standard maintained throughout the chain. This hotel is tired and needs a serious upgrade. I can't fault the staff, however, as they were friendly and looked genuinely disappointed when I told them upon checkout that I had to stand in the corridor to get wifi. The modem was right outside our room yet neither my iPad nor my laptop could find a signal and we were unable to use our Roku either. (This had worked brilliantly the night before in the Aberdeen Holiday Inn Express.
We were hungry and tired after a long journey and opted to eat in the breakfast room where they serve soup and pizza. It took so long to come, my husband went to M&S in the garage opposite, shopped for drinks and snacks, put them in our room and still had to wait half an hour in the foyer (the seat was comfier there) for our soup with warm rolls. The Chicago Town pizza we shared in our room was delicious. 12" for around £10
The room had a minuscule 19inch tv on the wall in the corner, adding to the feeling of disappointment, especially as this room had cost way more than the plush one in Aberdeen.
Breakfast was nice, as expected (my husband missed having bacon though) and the staff were happy and helpful. So, staff full marks, hotel, clean but tired.