Ratings based on 223 Verified Reviews

3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Leeds, UK

Nice hotel. Good central location.

Posted Apr 6, 2017
Good hotel, all the staff were excellent, really friendly and chatty. Room was quite dated and although comfortable was ready for a coast of paint and modernising.
Comment from Hotel Management
Apr 12, 2017 by Gabriella , Hotel Management
Dear Dave, thank you for your recent feedback, I am glad you liked the hotel and found the team friendly and chatty. We are looking at a refurbishment plan, but at this stage I cant confirm when it will happen. We hope to welcome you back some time. Kind regards Gabriella Maltesics General Manager
2 out of 5
by A verified traveler

worn outdated expected alot better

Posted Mar 27, 2017
no TV .no hairdryer.Old shower over a bath. Not what l expected for the money l paid.Have stayed in other Mercures and expected this to be the same. I should have paid more attention to the 3 star rating.poor
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 4, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from US

City Center

Posted Oct 31, 2016
Pros: An old Mill converted to a modern hotel and they still have some of the original parts of the mill incorporated into the finished design.
Cons: Functional layout of the room,
Location: two blocks away from bus system, three blocks away from main shopping center excellent walking distance to almost anything in Perth
Couldn't have been any better location for our trip. Accommodations were fine, layout in the room could have been improved. The staff was always accommodating, no matter what personnel were on duty or what part of the hotel you were in
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington state, USA

Nice downtown hotel with parking and charm.

Posted Sep 25, 2016
Welcoming and helpful staff! Stayed two days while exploring the area. A nice place to return to each evening.
3 out of 5
by A verified traveler

Good hotel, but checkout slow

Posted Sep 16, 2016 on Hotels
Overall, the stay was good. The only comment I would make is with regard to check out. A lot of people check out between 8.30 and 9am. I went to check out at 8.50am and there were 5 people waiting in front of me, with only one member of staff at reception. I waited 15 minutes to be seen.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Comfortable hotel with easy access to amenities.

Posted Sep 10, 2016
Pros: We liked the easy access to the Conference Hall, only 8-10 minutes walk away.
Location: Shops, Sports Centre and the Black Watch Poppy display were within walking distance.
We enjoyed our two night stay with breakfast included. There was plenty on offer then for all tastes - I didn't have the courage to try whisky flavoured porridge first thing in the morning! The staff were helpful and friendly.
Comment from Hotel Management
Sep 14, 2016 by Gabriella, Hotel Management
Dear Maisie, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from SCOTLAND UK

nice hotel great central location

Posted Aug 31, 2016
Pros: Great location mainly, with water features and old mill wheel. Nice friendly staff Quiet. Relaxing.
Cons: Room 115 - TV was on a low down unit so could not watch it from bed.
Location: great location in town centre so plenty shopping and sights
On arrival (late evening) parking was a problem as hotel car park and overflow was full, so had to park in pay and display overnight. Reception was very nice and helpful. First impressions of R115 was quite small for the cost. It was clean, not enough hangers for 2 people, no iron as advertised. TV was low down on a unit and as bed was quite high could not be watched from bed. On second day the room was not visited by cleaners therefore bins not emptied, no dry towels etc. Overall the hotel was lovely and great breakfast and staff.
Comment from Hotel Management
Sep 14, 2016 by Gabriella, Hotel Management
Dear Andrew, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon! Sincerely, Gabriella Maltesics General Manager
1 out of 5
by A verified traveler

Dated, dirty hotel

Posted Aug 18, 2016 on Hotels
Rooms are dated and dirty. The enamel was peeling off my bath, I didn't want to stand in it to shower I would never have a bath in there! Staff openly say it's not been changed since the 70s. Don't stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler from cumbria

Good city centre break.

Posted Aug 16, 2016
Nice room. Maybe in future could do with renovation. Lobby and bar area excellent. Breakfast was an expensive option.
Comment from Hotel Management
Aug 17, 2016 by Gabriella, Hotel Management
Dear Mark, thank you for your recent review and we look forward to welcoming you back some time. Kind regards Gabriella Maltesics General manager