Ratings based on 682 Verified Reviews

4.5 out of 5
94% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from cornwall uk

Great place to explore from

Posted Feb 6, 2018
Pros: Value, central location, helpful staff
Cons: Nothing
Location: Red and blue free cats around the corner, not far to walk to the railway station.
The hotel is ideally situated to explore the city from, excellent transport facilities are close by, and the staff especially Deane and Ben made the stay remarkably stress free. The room was very quiet, and was kept beautifully by the housekeeping staff. No decaf options available in the room for tea or coffee, but fresh milk provided, along with a few other goodies. Excellent value for the money
Comment from Hotel Management
Feb 12, 2018 by Reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2018
Comfortable hotel within CBD and walking distance to shopping and restaurants
Comment from Hotel Management
Jan 30, 2018 by Reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2018
Good location and good amenities . Friendly staff and nice to have a valet parking without delays to get your car
Comment from Hotel Management
Jan 30, 2018 by Reservations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from perth wa

Great stay

Posted Jan 21, 2018
Hotel was clean with friendly staff. Room was very comfortable. Great location being right in the heart of the city located on Hay street. Only 1 minor complaint and that was the breakfast buffet ran very low in peak eating time and wasnt replenished quick enough. Overall it was a very pleasant stay.
Comment from Hotel Management
Jan 30, 2018 by Carl, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Hotel in City Centre

Posted Jan 16, 2018
Pros: City centre location within walking distance to shops and major transport links.
Location: Excellent Location near to main bus and rail stations. Main city centre malls of Hay Street and Murray Street a short walk away.
Friendly staff. Easy check-in and check-out. No issues during 13 day stay.
Comment from Hotel Management
Jan 19, 2018 by Carl, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Excellent location, would definitely stay again. Room was great, staff very professional.
Comment from Hotel Management
Jan 12, 2018 by Carl, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxenford

Comfortable hotel convenient to the city centre

Posted Jan 2, 2018
The Holiday Inn is a very comfortable place to stay, only a short walk from the city malls. The staff are very obliging. Ivy and Jack restaurant provides reasonably priced meals and drinks at all hours of the day. We greatly enjoyed our Christmas lunch there. The valet parking service was extremely efficient. Our beds were very comfortable and the bathroom was clean. We highly recommend this hotel.
Comment from Hotel Management
Jan 2, 2018 by Carl, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler from Perth

Posted Jan 2, 2018
We have stayed at this hotel twice now and on our first stay in August they stuffed up our booking. We had booked a room with a king size bed and were given a room with two seperate beds. After speaking to the people at reception and showing them our booking they moved us to a room that had a king size bed. This move didn’t happen straight away, we had to wait until about 6pm before they even wanted to move us. We decided to give the hotel another go in November as the location is really good for shopping in the mall. This time the same drama happened with the bed. We were given the two seperate beds again instead of a king. After showing the lady our booking and telling her his happened last time we stayed too she made us pay for an “upgraded” room just so we could have the kind bed. When we got to the room it was the exact same room number we had stayed in the first time around in August. The room we initially booked online. And the stupid lady at reception had spun some crap to us about it being an upgraded room just to score an extra $40 from us. She continued to tell us that it was our problem because we booked through Expedia. That’s not the worst part... We had paid for two nights worth of valet parking and as we were checking out my partner went out to put our stuff in the car and our whole side mirror had been cracked and the glass from the mirror was hanging out of the casing with the wires connected to it. And not once did the valet driver even bother to mention t
5 out of 5
Recommended
for Everyone
by A verified traveler from Bunbury

Hotel in excellent location

Posted Dec 30, 2017
Pros: Staff and location.
Cons: Nothing for us...
Location: Right in the city within walking distance to everything
Second time I stayed there and would good there again. From when you arrive till you leave you get the impression you are the most important customer they have,staff extremely Nice and competent ... And that was the same for All of them ,at breakfast, the lady that cleaned our room.. Really enjoyed my stay and Will go there again.
Comment from Hotel Management
Jan 2, 2018 by Carl, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Great place to stay for work or play

Posted Dec 29, 2017
Pros: The rooms were comfortable; the valet parking was convenient; most of all the staff were very kind and helpful.
Cons: I was quite satisfied and the hotel exceeded my expectations.
Location: Close to restaurants, shopping and night life without being crowded by it.
My wife and I stayed here for a two day business trip. Excellent location from which to work. Afterwards we were able to explore the city, make some new acquaintances and plan another trip just to relax. It was great!
Comment from Hotel Management
Jan 2, 2018 by Carl, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!